Sur La Table Reviews in Baton Rouge, LA | Glassdoor

Sur La Table Baton Rouge Reviews

3 reviews

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Baton Rouge, LA Area

1.9
Star Star Star Star Star
Recommend to a friend
Approve of CEO
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Diane Neal
0 Ratings

3 Employee Reviews

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Pros
  • You get a great employee discount (in 79 reviews)

  • I've learned a lot about the products, great discount (in 69 reviews)

Cons
  • Upper management does not back customer service decisions made at the store level (in 36 reviews)

  • Little to no support from any higher ups within the company or management (in 15 reviews)

More Pros and Cons

  1. "It has better pay than most, but in the end is still retail."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Baton Rouge, LA
    Current Employee - Sales Associate in Baton Rouge, LA
    Disapproves of CEO

    Pros

    better pay than most retail establishments, free coffee, good discount, definitely large quantity of speciality items, interesting place to work and learn to cook, great coworkers for the most part.

    Cons

    incompetent management, ridiculous sales goals, virtually no room for advancement if you arent a favorite of management, experience in retail/sales is not taken into account, management tends to talk down to employees, the idea of sales incentives are ridiculous on high prices items above $1000.

    Advice to Management

    stop micro-managing your employees, defintiely take experience into account when dealing with employees, hire more competent management and promote those who are doing well within your company, and dont play favorites.


  2. Helpful (3)

    "What Experience?"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Baton Rouge, LA
    Current Employee - Anonymous Employee in Baton Rouge, LA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    40% discount, meeting fellow workers

    Cons

    Micro manage, pay rate is poor, being discriminate from upper management, co- manager screaming her head off, floor leads( I don't know) attitude needs to be replaced. Store is filthy beyond measure.

    Advice to Management

    Senior management needs to visit problems stores and correct what is wrong!


  3. Helpful (1)

    "Great if You are in to S&M"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Baton Rouge, LA
    Former Employee - Sales Associate in Baton Rouge, LA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Generous discount
    Mostly great customers
    Great place to share culinary knowledge and ideas

    Cons

    Don't ask for time off-you won't get it.
    Management is rude and abusive.
    favoritism is rampant.
    new hires make more than 2yr.+ employees.
    managers have 3-4 day weekends and ALWAYS have a family crisis that they must take time off to attend to.
    ASST mgr. has his Iphone permanently implanted and his social life is top priority-don't ask him for help on the sales floor, he is too busy on his phone and will tell you so. Mgr. says everyone must stop complaining about him (asst. mgr.) after he asks how you feel about him. Associating with former manager will get you fired.

    Advice to Management

    If you kept in touch with "the little people" you might learn a lot. After all, thet are the ones who actually sell those 3k coffee makers and tell a customer how to make creme brulee so they will buy the torches. You need these people and should not ask them to clean toilets while making coffee for customers.


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