Sur La Table Reviews

Updated May 10, 2021

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3.2
51%
Recommend to a Friend
57%
Approve of CEO
Sur La Table CEO Jason Goldberger (no image)
Jason Goldberger
35 Ratings
Pros
  • "Great employee discount, lots of contests to win free items(in 114 reviews)

  • "Flexible hours, great discount, opportunities for raises based on performance(in 83 reviews)

  • Cons
  • "No proper support from upper management(in 49 reviews)

  • "Low pay, no system in place for organizing products, formal training is not offered unless you ask for it(in 39 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Sur La Table and is not affected by filters.

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    1. 5.0
      Current Employee

      It was nice

      Oct 21, 2020 - Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Being around pretty products and to be able to talk about food.

      Cons

      None. I can think of.

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    2. 5.0
      Former Employee

      Great place for part time work

      May 10, 2021 - Kitchen Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great way to learn about food

      Cons

      Classes can get cancelled at a moments notice

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    3. 4.0
      Current Employee

      If you love cooking

      May 10, 2021 - Manager in Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great place to work if you love cooking

      Cons

      you will spend your pay checks buying great stuff!

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    4. 3.0
      Former Employee, more than 1 year

      Listen to your staff!!

      Feb 13, 2021 - Assistant Resident Chef in Los Gatos, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      My coworkers were absolutely incredible, hard working and dedicated people who truly cared about their jobs. The 40% discount was nice and it was easy to end up shopping a lot at the school. Cooking a wide variety of cuisines was fun.

      Cons

      Hours were unpredictable and often insane in the busy seasons, eventually they were cut down but with impossible expectations of the amount of work that needed to be done. Corporate doesn't listen to staff or to the individual locations making effective management virtually impossible. The recipes were never tested and rarely worked - when they did they often were written with completely unnecessary and complicated steps or a lot of spelling and/or grammatical errors that were honestly embarrassing. There was no real room to grow with this company and if you became management you basically had to give up anything else in your life for the sake of work. The pay was extremely low.

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      2 people found this review helpful
    5. 3.0
      Former Employee, more than 1 year

      As retail jobs go, it can be enjoyable enough depending on your store and coworkers

      Apr 25, 2021 - Floor Lead 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Employee discount, enjoyable products to work with and get to know, get to learn a lot about various brands and items, pleasant atmosphere if you like kitchen items and have good coworkers, some brands sometimes have the chance to win items or products, can be a chill part-time job

      Cons

      Hours can be all over the place (inconsistent days worked and inconsistent amount of hours worked), not a great POS system (lots of extra buttons to push to do simple tasks and cashier things), sales can be competitive (depends on your store manager), floor leads and managers can earn a sales bonus (but it's very hard to get and rarely ever happens), not great pay

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    6. 4.0
      Former Employee

      Great working environment

      May 6, 2021 - Culinary Coordinator 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      High quality people and cookware. Surrounded by people who love food & cooking. Excellent managers.

      Cons

      Low pay, need incentive goals worked in to pay

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    7. 4.0
      Current Employee, more than 8 years

      good place to work

      Apr 26, 2021 - Web Content Manager in Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly atmosphere, co-workers are great, perks are good

      Cons

      Communication and organization between departments in not very good. Top-down communication has improved recently.

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    8. 3.0
      Current Employee, more than 3 years

      Fun Job, Disconnected Corporate

      Apr 10, 2021 - Retail Sales Associate in Ann Arbor, MI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fun environment if you like cooking and specialty retail.

      Cons

      There's a disconnect between corporate and stores. A great deal of the company would benefit from being restructured to better support its staff. I haven't experienced SLT appreciate its staff well. I've been asked to take on more responsibility, but denied compensation when asked for it. Yet they'll stay understaffed, or no one will be willing to work for low pay.

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      2 people found this review helpful
    9. 5.0
      Former Employee

      Loved working with them

      Apr 23, 2021 - Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Getting free food free kitchen ware that's returned fun people

      Cons

      Not a lot of pay lots of videos to watch in the beginning

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    10. 4.0
      Former Employee

      Great work environment

      Apr 20, 2021 - General Manager in Washington, DC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Always fun to work, especially if you love to cook and give great customer service

      Cons

      Lots of product assortment makes inventory time tricky

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    Viewing 1 - 10 of 733 Reviews

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