Sur La Table Reviews | Glassdoor

Sur La Table Reviews

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Found 585 reviews

2.7
StarStarStarStarStar
Rating TrendsRating Trends
24%
Recommend to a Friend
25%
Approve of CEO
Billy May
27 Ratings
Pros
  • "Time goes by quickly, nice people to work with, employee discount, good support(in 100 reviews)

  • "I've learned a lot about the products, great discount(in 73 reviews)

Cons
  • "Upper management was not at all receptive to complaints on this issue either(in 43 reviews)

  • "No benefits offered to part-time workers, health benefits are available for full-time but are a little pricey(in 32 reviews)

More Pros and Cons
  1. "Fun Environment"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Seasonal Sales Associate in San Diego, CA

    I worked at Sur La Table part-time for more than a year

    Pros

    Good pay Reasonable hours Great opportunities to learn Employee Discount Pleasant customers

    Cons

    Often Tedious Overcrowded stores Some Pretentious customers

  2. "Great place, if...."

    StarStarStarStarStar
      Former Employee - Culinary Lead in Sugar Land, TX

      I worked at Sur La Table part-time for more than 2 years

      Pros

      The cooking classes were great! I loved to teach classes there, it was fun to use the latest gadget, the participants and the community around the store were great as well. It was great to teach recipes all around the world and they give you a little feedback. The discount was good. The kitchen assistants for the most were very nice. The store manager was good as well. The store is in a great location ( easy to get...

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      Cons

      Like any workplace, we work with some people not so great and lazy. The kitchen needs a little update. The salary wasn't good and no benefits.

    • "Fun but lots of dishes"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Kitchen Assistant 

      I have been working at Sur La Table part-time for more than a year

      Pros

      Free food, flexible hours, learn a lot from chefs/classes, fun job overall, cool staff. Great part time job if you are going to school or have some other job.

      Cons

      Washing dishes 80% of the time, smell after shift, called off a lot, treated as lower than chef, minimum wage, a lot of cleaning but not a lot of actual cooking

    • "Good experience"

      StarStarStarStarStar
        Former Employee - Anonymous Employee 

        I worked at Sur La Table part-time for more than a year

        Pros

        friendly work environment, staff and manager were all very nice

        Cons

        none, i had a positive experience

      • "OK"

        StarStarStarStarStar
          Former Employee - Floor Lead 
          Doesn't Recommend
          Negative Outlook
          No opinion of CEO

          I worked at Sur La Table part-time for more than 2 years

          Pros

          Great discount, awesome products, decent hours

          Cons

          Poor upper management, understaffed at times

        • Helpful (1)

          "Do not work for this dumpster fire"

          StarStarStarStarStar
          • Overall
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Anonymous Employee 
          Doesn't Recommend
          Neutral Outlook
          No opinion of CEO

          I worked at Sur La Table full-time for more than 6 years

          Pros

          Relationships with co workers. You will form bonds with those around you when you are in a similar hell on a daily basis.

          Cons

          Where do I start? Terrible communication from top down. HQ is completely out of touch with reality of the day to day in the field. They are constantly trying to come up with ideas to remain relevent but they are always a huge waste of time and money. No real marketing strategy. They are reactive in every way possible. They pay their non benefitted employees unfairly low wages. They also pay based on “past experience”...

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          Advice to Management

          Take Richard Branson’s advice. Take care of your employees and your employees will take care of your customers. If not, you will continue to have high turnover and employees who stand around and talk crap all day long because they feel like just another number. They will treat your customers the same way, too. Just numbers. Then your customers will go elsewhere or to Amazon. Good luck.

        • Helpful (1)

          "Yuk"

          StarStarStarStarStar
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          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Sales in Natick, MA
          Doesn't Recommend
          Negative Outlook
          No opinion of CEO

          I worked at Sur La Table part-time for more than a year

          Pros

          There is nothing good about working here.

          Cons

          Run away as fast as you can. No hours, no direction.

        • Helpful (1)

          "in transition"

          StarStarStarStarStar
          • Overall
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Assistant Manager in Ann Arbor, MI
          Neutral Outlook
          Disapproves of CEO

          I have been working at Sur La Table full-time for more than 6 years

          Pros

          team I work with, discount

          Cons

          low pay, lack of work -life balance,

          Advice to Management

          invest more in people, get current technology, stay ahead of trends

        • "Petty BS"

          StarStarStarStarStar
          • Overall
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Retail Sales Associate in Arlington, VA
          Doesn't Recommend
          Neutral Outlook
          Disapproves of CEO

          I have been working at Sur La Table part-time for more than a year

          Pros

          Great product, generous discount, really nice customers

          Cons

          Petty management, micromanaging, lack of consistency in management, very small staff so little flexibility for time off

          Advice to Management

          Be consistent in policy, hire more associates

        • "Don’t do this for money"

          StarStarStarStarStar
            Former Employee - Kitchen Assistant 

            I worked at Sur La Table part-time

            Pros

            Work with experienced chefs Snacks Employee discount

            Cons

            Horrible hours Low pay Disorganized Disrespect Gets boring Night classes can run very late, and managers were inconsiderate about scheduling requirements for asisstants working multiple jobs

          Found 585 reviews