Sur La Table Reviews | Glassdoor

Sur La Table Reviews

Updated January 3, 2018
519 reviews

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3.0
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Billy May
5 Ratings

519 Employee Reviews

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Pros
Cons
  • upper management is very resistant to change (in 39 reviews)

  • Little to no support from any higher ups within the company or management (in 15 reviews)

More Pros and Cons

  1. "great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sur La Table part-time

    Pros

    great job, easy to pick things up!

    Cons

    not great hours during off season or hoildays


  2. Helpful (2)

    "Bittersweet Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Memphis, TN
    Former Employee - Retail Sales Associate in Memphis, TN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Sur La Table part-time (More than a year)

    Pros

    Accommodating scheduling.
    Friendly coworkers
    Nice merchandise

    Cons

    Low pay, low respect.
    Poor communication - full circle
    Corporate apathy and aloofness.

    Advice to Management

    Have team meetings.
    Have suggestion box.
    Say thank you and show more respect.

  3. Helpful (3)

    "Sur really doesn't care about employee's opinions or feedback"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part-Time Sales Associate
    Former Employee - Part-Time Sales Associate
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sur La Table part-time (More than a year)

    Pros

    The substantial discount used to be a draw, but when they cut that back to 2x a year on electrics, it was time to leave.

    Cons

    Is there anyone with business experience at the top? Management by walking around is a good place to start. Find out from associates what people want. Company tends to send excess inventory of items that don't sell and we were always short of product that was in demand. Archaic system of needing to go halfway across store to a standalone computer to look up existing inventory, then back to register to run SKU. Duh! Low morale among lead employees. Negative culture. Point out what you do wrong rather than what is done right. Store used employees to keep inventory clean as well as bathrooms. Hire cleaning people!

    Advice to Management

    Have top sales associates attend an annual meeting and give feedback at round table discussions with management, marketing and design. Visit retail stores at more frequent intervals. Allow stores to order items we anticipate needing during peak times. Quit sending out of season items after holiday has already ended. We wasted too much space on sale items. Use a clearinghouse for those items and focus on currently needed product. You need more exposure on FB and Instagram. Almost non-existent. Ask employees for their ideas on how to increase sales.


  4. "Good Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Sur La Table part-time

    Pros

    There is a great employee discount.

    Cons

    Very big pressure to sell


  5. "Holiday"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Sur La Table part-time

    Pros

    Discount is good. Great product with loyal customers. Workload is constant so no time for boredom.

    Cons

    Discount is restricted. Pay is low.

    Advice to Management

    With the revenue and product costs compared to other stores it seems pay could be higher.


  6. Helpful (1)

    "Best part time job I've ever had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Floor Lead
    Current Employee - Floor Lead
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sur La Table part-time (More than a year)

    Pros

    Flexible hours
    Great atmosphere
    Awesome discount
    Ability to grow your knowledge

    Cons

    Hard to move up in the company


  7. Helpful (1)

    "Kitchen Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sur La Table part-time

    Pros

    Able to work when you want and as much or little as you'd like.

    Cons

    If classes do not get filled they get cancelled and you don't work.

  8. "Decent"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Fort Wayne, IN
    Former Employee - Anonymous Employee in Fort Wayne, IN

    I worked at Sur La Table part-time (More than a year)

    Pros

    People were nice to work with

    Cons

    Low pay - barely above minimum wage


  9. "Fun Place, Good discounts"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Sur La Table part-time (More than a year)

    Pros

    Nice place to work for

    Cons

    No Cons come to mind


  10. Helpful (1)

    "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good Discount for Ful Time Employees

    Cons

    No Transparency from Managers to Team.


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