Sur La Table Reviews | Glassdoor

Sur La Table Reviews

Updated April 6, 2018
534 reviews

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3.0
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Billy May
9 Ratings

534 Employee Reviews

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Pros
Cons
  • upper management is very resistant to change (in 39 reviews)

  • Little to no support from any higher ups within the company or management (in 15 reviews)

More Pros and Cons

  1. "Really fun job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Sur La Table part-time

    Pros

    Great hours
    Very flexible
    Fun atmosphere

    Cons

    Not a lot of full time openings


  2. Helpful (6)

    "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager
    Current Employee - General Manager
    Doesn't Recommend
    Neutral Outlook

    I have been working at Sur La Table full-time (More than 8 years)

    Pros

    Amazing Product and the cooking school and our customers are what get me going daily. Mt staff is wonderful but only because they like working with our team.. They stay because we have a family here.

    Cons

    Corporate is money hungry and makes unattainable numbers. They are not on the ground and don't understand how hard it is to run a business on 200 hours . They ask us to pay people horrible salaries and expect them to be happy enough to turn out big numbers. Corporate does not let us run our business and payroll in order to actually make the business run well.

    Advice to Management

    You are slowly losing the people that made this company what it was and those people are the people that could have made this company go far and be better than it ever was, but HQ is rude and cares nothing about us. So we are all leaving and you are all cheating people out of money and they will never work as hard as we did and you will lose more and more money....

    Sur La Table Response

    Apr 5, 2018 – Director, Talent Management

    Hi!
    Thank you for taking the time to post your comment. I understand change is challenging and we have asked many employees to change the way they approach their business. We're grateful you've... More

  3. "Taught there 3 years. I liked it. Great boss. Corporate rules to follow when teaching but workable."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Chef Instructor in Lancaster, OH
    Former Employee - Chef Instructor in Lancaster, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Sur La Table part-time (More than 3 years)

    Pros

    Good pay. Fun subjects to teach. Great equipment and atmosphere. The store manager was professional and easy to work with. I’d recommend it

    Cons

    Not many cons teaching here. The only thing is they may instruct you to teach in a certain way that seems counterintuitive


  4. "Chef Instructor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Very nice benefits, and the people were very easy to work with.

    Cons

    There can be a short amount of time to flip the kitchen for the next class.


  5. Helpful (1)

    "Customer Service Professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Professional in Indianapolis, IN
    Current Employee - Customer Service Professional in Indianapolis, IN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Sur La Table full-time

    Pros

    Benefits and pay are descent.

    Cons

    Operating systems sub par. Policies change depending on supervisor and customer's willingness to escalate. Unprofessional behavior(all the way across the board from most management, store employee's and fellow CSP's all the way up to Corporate).Extreme favortism. Zero room for advancement.

    Advice to Management

    More geared to Corporate rather than management. Update OS, develop standard policies across the board for ALL employee's.


  6. "Sur La Table - Floor Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sur La Table part-time

    Pros

    Great employee discounts. Easy to learn.

    Cons

    Not a lot of room for advancement. Management closed to ideas.

    Advice to Management

    Be more open to employee ideas and improvements and be wiling to groom employee's for management opportunities.


  7. "Great Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Kitchen Assistant in Carmel, IN
    Current Employee - Kitchen Assistant in Carmel, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Sur La Table part-time (More than a year)

    Pros

    Great people, many learning opportunities.

    Cons

    You are a Dishwasher primarily, the other assisting roles come with time and familiarity. Work hard and be rewarded!

    Advice to Management

    Good Job, keep it up :)

  8. Helpful (1)

    "Floor Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Sur La Table part-time

    Pros

    Being around food is always fun, learning the different aspect of food keeps the job engaging.

    Cons

    Pay isn't great for what they expect out of you. two-way communication doesn't exist. If you have issues with your boss just keep to yourself.

    Advice to Management

    Try to view issues from everyone's perspective.


  9. Helpful (1)

    "Kitchen Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sur La Table part-time

    Pros

    tasty food, nice Chef Instructors

    Cons

    glorified dishwasher, pay couldn't be any lower for the commitment and physical stamina required

    Advice to Management

    Raise the pay or lower your expectations.


  10. Helpful (1)

    "bad management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Kitchen Assistant in Boca Raton, FL
    Former Employee - Kitchen Assistant in Boca Raton, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sur La Table part-time (More than a year)

    Pros

    free food, chill atmosphere, nice location

    Cons

    pay was so bad it cant get worse

    Advice to Management

    Managers had no ethical values. Advice to regional managers: watch out for inventory.


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