SureCall Reviews | Glassdoor

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SureCall Reviews

Updated Oct 19, 2019

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3.3
56%
Recommend to a Friend
72%
Approve of CEO
SureCall President and CEO Desiree Bombenon (no image)
Desiree Bombenon
15 Ratings
  1. Helpful (12)

    "Don't work here. Period."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Client Services in Calgary, AB
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SureCall full-time for more than 3 years

    Pros

    They will entice you with fancy trips (that you still have to pay for) and there are some incentives for first line staff.

    Cons

    They promote family above anyone else, skilled or not. They lie and offer you "promotions" that never happen. They drive away good talent. They have you LIE TO CUSTOMERS but PREACH TRANSPARENCY. No one on the management team is accountable so you can expect to be someone's escape goat at some point. They will fire you without warning, or make life so miserable you want to leave. They will change your schedule without warning. They demand 24/7 availability. They will call you all hours of the day and night when they need something, regardless as to what you have going on in your personal life. The technology often does not work and it's virtually impossible to get support. Overall - this place is unbearable.

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    Advice to Management

    Promote TALENTED people, and FIRE incompetent managers. Also, don't say something if you won't follow through. Make you look cheap and tawdry.

    SureCall2016-07-12
Found 21 reviews