I spent 5 great years here. I recently left for personal reasons but it was a difficult decision. The best thing about this company and about any great company is the people. I have always been treated like family here. The new"ish" leadership of the company could not be better. The C-suite has the company going in the right direction and there is a bright future for everyone at SIS.
SIS was too singularly focused on one market and one sales channel in the past. That had set the company back a bit but the past is the past. The last few years the company has been on the right track and is working on executing an exciting growth plan.
Advice to Management
Keep the familial culture that I have enjoyed so much. Focus on the long-term.
The people are generally a pleasure to work with. They are smart and genuinely interested in helping clients to achieve the best results possible.
The leadership tends to be a bit haphazard sometimes. The C-suite leaders are solid, but the next tier can be a guessing game. It depends on who the favorite employee of the day is, as well as the mood.
Advice to Management
Be more open with a long term corporate strategy. Less sugar-coating of the negatives - it's not fair to the employees who will be negatively impacted. Let them make their own choices rather than forcing.
Collaborative environment, good employee moral, excellent product
Customer market becoming saturated. Losing out to bigger, more comprehensive competitors.
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I have been working at Surgical Information Systems full-time (More than 3 years)
Independent work, working from home, small company
Corporate communication is poor, struggling to find footing in marketplace, high turnover
I worked at Surgical Information Systems full-time
Cool product tar getting small hospitals to medium size hospitals. .NET based solution . Offshore team for development.
15 year old product does not fit well for the current competition. All the manager are trying to keep their job. No one wants new innovation ideas or how to handle competition. Some of the products are so old Client complaint a lot. Competitors are aggressive and hospitals are trying to cut cost. SIS has to throw current product and embrace new technologies sooner otherwise company will not survive.
Advice to Management
Replace current top level teams. Wasting money on development as well as maintenance.
Try to bring confidence to the team.
Great company to work for and grow with
lots of travel. typically Monday through Friday
Great and intelligent team that thrives off of collaboration.
Employees sometimes worried about being bought out by another company.
Some managers are great. There are many bright, hardworking people in the organization Healthcare is a growing market, and there are folks in the company who understand the market.
A number of cons are typical of corporations. Some departments operate in a silo. Some departments are not held to the same level of accountability as others. Wages are mostly flat and some folks are just underpaid.
Advice to Management
Listen to your employees and encourage more collaboration across departments. Pay all your employees what they are worth. Look beyond your current client base. There's a big market out there.
A job if you need one.
Flexible environment. Plus, you can disappear for hours and no one notices.
Bagels on Fridays.
People are nice when they actually speak to you.
Excellent pay for little work - Perfect environment for anyone just wanting to collect a paycheck.
Cold office culture – no one interacts with anyone else. Days will go by before someone notices you aren’t there. Sometimes it feels like solitary confinement.
No team collaboration.
Constant non-productive meetings.
High employee turnover. Frequent new employees and the “What have I gotten myself into” look on their face. Hires in new employees with slightly different job titles, then “lays off” seasoned workers.
Managers at the Executive level have no leadership skills and will go out of their way to unnecessarily lie to you. There are always things that are kept confidential, but they lie about things that have no purpose to confuse you and make you feel secure in your position.
No direction given to new employees and then penalizes you for not understanding what is expected of you after several attempts to ask your supervisor. If you’re used to being a top performer, you will be degraded with a lack of responsibility unless you suck up, then you are recognized with promotions and recognition awards.
Extreme boredom if you are an efficient person. There should always be something to do, but there just isn’t and you end up going to the all the non-productive meetings so you have something to do.
Company spending – will give expensive gifts to employees at holidays and allow certain employees to wastefully expense high amounts, but don’t give you the tools you need to do your job. Also, keeping a whole empty floor of their building, then lays off employees to save money.
Vision – Says they have one, then start talking about it in so many circles that you still don’t have a clue and no confidence the Executive team does either.
Advice to Management
Don’t write (or let HR write) reviews on here that make it seem like the best place to work (3 “wonderful place to work” posted in 2 days is a little obvious). Every company has some cons and the fact you feel the need to do this proves how bad the culture is. Instead, read what people are saying and change the culture. With so many employees leaving and employee morale so low, there is no need to lay off good people who could be re-purposed into other roles. Give employees the proper tools to do their jobs. Encourage teamwork and interaction among all groups to increase efficiency of release cycles. Replace the Executive team with Leaders and not Managers. When you roll out a Vision, don’t make it so complicated that people walk out still not having a clue. It makes you look clueless. Don’t lie to Applicants – your focus should be to have happy employees and lying to prospective employees only creates more unhappy employees. HAPPY Employees = PRODUCTIVE employees. Focus on this and you will amazed how quickly you can release products and increase revenue for the company.
I worked at Surgical Information Systems (More than a year)
Most of the staff at SIS are fabulous.
I enjoyed the work very much and felt challenged even thought the work may be have been the same goal each implementation; each client had specific needs and putting their puzzle together was very enjoyable.
Employees were encouraged to share thoughts and ideas, even rewarded! Fortunately things pertaining to SIS end users was often implemented in updates and this was rewarding to see clients so pleased.
For the most part client facing visits were a team effort, rarely alone on site during busy weeks. (Although this was changing it seamed.)
As with any company there were a few people that could work on people skills at SIS. From the ground up. Not sure why it was tolerated.
Not clear why upper management did not focused more on employee retention. I watched many awesome young start-up employees grow into knowledgeable well groomed team players only to watch them move on from SIS. This was the biggest frustration of all. So much training and growth with young minds wasted.
On boarding at SIS was awful. Not structured at all, push to be self taught, so if you are not into this style of learning steer clear. With the frustrations of on boarding, loss of retention incentives, low pay (don't count on bonuses), and disconnected management, no wonder people come and go so fast.
Really demanding job, although this was rewarding it was very frustrating to not be allotted time to work as a team to improve the on boarding, continued training, and client presentation processes. Seems like the company now focuses on making a buck instead of what kind of quality they can provide clients.
Although employees were encouraged to share thoughts and ideas, management is slow to react to them if it wasn't client based. Unfortunately this leaves resource material, management improvement, employee tools and the non-end user improvements of their program weak and frustrating to work with.
Advice to Management
Many changes with the new CEO and what they call a growth spurt of employees. The growth spurt of employees was not very apparent to the rest of the employees; since work did not decreased for the client but solid trained staff seems to evaporate.
Time needs to be allotted for staff to create better workflows, tools, and resources.
Managements focus on making a buck does not allow staff administration time in the salary hours. If an employee wants to assist with improvements in material, etc. they are criticized for not producing billable hours.
This allows clients to have mediocre end products!
This company has never invested the time to produce solid bases for its client facing employees.
It was great to work remotely with all the travel involved with this job but it seemed the company was going to reduce the team efforts of allowing two employees on site with clients alienating remote workers from one and other even more!
Very little time is devoted to allow remote staff to meet up and this threat was enough to make me see the direction of SIS is truly just a profit, with quality staff and products not even close to a second concern.
If management would stop and allow current employees to develop the proper material, resources, tools, and workflow they could be unstoppable.
If management does not listen to the employees and begin taking better care of them they will remain in the frustrated stage pushing for profits. Without changes my guess is the company will end up selling out to another big name and few will be left to take SIS to its great heights it belongs in. The product is awesome and improving daily! LISTEN TO YOUR PEOPLE.
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