Susquehanna International Group Reviews in Philadelphia, PA | Glassdoor

Susquehanna International Group Philadelphia Reviews

Updated July 19, 2017
162 reviews

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Philadelphia, PA Area

3.7
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Susquehanna International Group Managing Director Jeff Yass
Jeff Yass
135 Ratings

162 Employee Reviews

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Pros
  • The free breakfast and lunch are a plus as well as the free onsite gym (in 40 reviews)

  • Free Lunch, gym onsite, relaxed atmosphere (in 63 reviews)

Cons
  • very long hours, lack of training (in 30 reviews)

  • Not great work/life balance - could be working 10/11 hours with no breaks (in 7 reviews)

More Pros and Cons

  1. Helpful (1)

    "Work Hard and you will be rewarded"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tech Lead in Bala Cynwyd, PA
    Current Employee - Tech Lead in Bala Cynwyd, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Susquehanna International Group full-time (More than 3 years)

    Pros

    Flat corporate culture. Freedom to build and change what you want. Little red tape. Free food

    Cons

    Long hours and high expectations.

    Advice to Management

    Keep doing your thing.


  2. Helpful (1)

    "Long hours, unrewarding work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Information Technology in Bala Cynwyd, PA
    Current Employee - Information Technology in Bala Cynwyd, PA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Susquehanna International Group full-time (More than a year)

    Pros

    Free food and gym. Lots of smart people. If you like the people you work with, there are some free company events you can hang out with them at.

    Cons

    Open office for most IT employees, loud, constant interruptions. Telling your significant other you'll be home in 20 minutes is the same time you'll be pestered to do 5 other things before you leave. No laptops which means you'll be chained to your desk to get any real work done. This is very inconvenient.

    The reviewer that likened the place to a 1970s car is completely accurate.

    The flat structure allows everyone to assign you high priority tasks and ask for updates every 30 minutes.

    The work is very underwhelming and tedious, made more challenging by undocumented processes. Work that should take 5 minutes takes hours and feels like an "all hands on deck" venture for something most companies wouldn't even bat an eye about.

    New departments are created by those that would rather have other people do menial work for them than improve processes themselves. Some departments were clearly created to act as a dumping ground for others.

    Some teams can be replaced with a script and/or have a very vague set of responsibilities that can leave employees confused of their role.

    Advice to Management

    Have more oversight as to why new teams are being created, because it probably stems from someone else not wanting to do the work.

  3. Helpful (2)

    "probably good for traders, outside of that, no"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tax Specialist in Bala Cynwyd, PA
    Current Employee - Tax Specialist in Bala Cynwyd, PA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Susquehanna International Group full-time (More than a year)

    Pros

    *exposure to a lot of different tax returns
    *free breakfast & free lunch
    *free onsite gym
    *dry cleaner, car maintenance service, detailing done at a discount onsite
    *company wide events

    Cons

    *50 hour work week - ends up being more hours than public "busy season"
    *the commute to City Ave from city/Jersey sucks
    *people aren't friendly or very helpful
    *asking questions gets you criticized and berated
    *no formal training
    *flat structure - no room for growth
    *ZERO flexibility to leave early or work from home

    If you enjoy being having a manager that makes you cry, this is the place for you.

    Advice to Management

    Cut back to 40 hour work weeks. Allow people to work from home. Teach instead of tear apart.


  4. Helpful (3)

    "No work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tax Specialist in Bala Cynwyd, PA
    Current Employee - Tax Specialist in Bala Cynwyd, PA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    In the tax department you will get exposure to all kinds of tax returns. The free breakfast and lunch are a plus as well as the free onsite gym.

    Cons

    The normal work week is 50 hours, plus overtime around tax deadlines. There is little room for career advancement as the organization is "flat" and everyone in the department is considered a Tax Specialist.

    Advice to Management

    Initiate a 40 hour work week. Allow flexibility to work from home. Do something to boost morale.


  5. Helpful (2)

    "It's definitely not a bad place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer in Philadelphia, PA
    Former Employee - Engineer in Philadelphia, PA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Susquehanna International Group full-time (More than a year)

    Pros

    There are managers that are passionate about the work and is open to suggestions.

    Hands down the BEST training program in the securities industry. For tech and business. Very well thought out courses. Fresh grads should definitely come here to work for a few years, even if taking a pay cut. Especially if the securities industry is your focus.

    Overall very well structured compare to other hedge funds or prop shops. Lot's of documentations for everything. Everything is very well planned out for new comers to pick things up quickly.

    Decent compensation for the Philly area.

    Tons of talented people and hard workers. I think almost everyone SIG is giving all they got but some are just more talented than others.

    Free food and snacks. Some cool outside activities during the year.

    Management tries not to point fingers when human error occurs but actually tries to come up with solutions on how to fix them. This is really a rare trait and is highly undervalued.

    Everyone is really trying, some just tries harder.

    Cons

    Compensation not really competitive on national market.

    Growth and mobility is hard because how well defined the company structure is. This is really a double edged sword. Everything is very well defined and breaking barriers is hard. I'd say it's good for the company over all but it kinda screws people over that's been doing the same job for many years without an option for growth.

    Yearly raises are terrible. You really need to hammer down you initial offer because expecting decent growth isn't going to happen.

    Yes some managers are just clocking it in and out, but that's not the majority. If you get one of those then I feel sorry for you.

    Some old tech still in play but a lot of people are working on phasing it out.

    Too many production freezes and sign offs for changes. They are there for good reasons but some are just offensive. It's like they think we graduated yesterday. I'd say half of all the freezes are completely worthless.

    Some luck does come into play for progression within the company. Depending on what work your manager assigns you, you might be an all star. Seen some people write some pretty impressive and important things, and some people just got lucky to write the important things. And those are usually turds.

    Documentation is everywhere and is core to the culture. Switch is also a double edged sword because it makes everyone replaceable. Good luck using what you built as leverage for raises and such.

    Advice to Management

    Give out more bonuses or something.


  6. Helpful (1)

    "Work Had, Play hard."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Proprietary Trade Support in Bala Cynwyd, PA
    Former Employee - Proprietary Trade Support in Bala Cynwyd, PA
    Positive Outlook
    Approves of CEO

    I worked at Susquehanna International Group full-time (More than 3 years)

    Pros

    Fun work environment
    Awesome exposure to cutting edge technology
    Cool Projects
    Constant food and free lunch are a nice touch.
    Gym and showers on site.

    Cons

    Flat Management Structure, no real room to grow
    Constantly doing internal reorganization of teams and leadership
    Long hours expected. Your pay is for 50 hours a week.
    Pay is low when comparing to other trading firms
    They push a lot of the nice to have things as huge benefits to make up for low compensation.


  7. "Great company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Travel Agent in Bala Cynwyd, PA
    Current Employee - Travel Agent in Bala Cynwyd, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Susquehanna International Group full-time (Less than a year)

    Pros

    -People are friendly and knowledgeable.
    -Breakfast, lunch and snacks are offered daily.
    -The gym is great!
    -On site nurse
    -Pay and benefits are competitive including time off.
    -Most respectful workplace I have experienced.
    -Vacation time offered in standard
    -great maternity leave
    - Compassionate upper management
    -Very beneficial to see how these great entrepreneurs live day to day lives.

    Cons

    -Offices need some update (which they are working). They should hire a designer that has studied what colors lead to the best productivity.
    - Not a pet friendly workplace... yet

    Advice to Management

    The owners are so ahead of the times, they are constantly evolving without even realizing it so keep up the good work. I am excited to see what the future holds for the company as a whole.
    For those who are not in trading, offering more education to understand the basis of company would be great.

  8. Helpful (2)

    "Best company I have worked for so far."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bala Cynwyd, PA
    Current Employee - Anonymous Employee in Bala Cynwyd, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Susquehanna International Group full-time (Less than a year)

    Pros

    -Great positive team,
    -Good compensation
    -Free breakfast and lunch which changes daily
    -Good work life balance as long as you work hard and efficiently while at work
    -Great gym and gym classes (paid but subsidized)
    -Modest but very smart people
    -Poker tournaments and company events
    -The best school neighborhoods in Lower Merion, Radnor, Tredyffrin.

    Cons

    -Health benefits are not that competitive
    -Traffic in Philly
    -Lack of other opportunities in Philadelphia for spouse (depending on discipline) if you move from out of state.

    Advice to Management

    Keep doing a good job and keeping up the reputation. I have had a wonderful time and I do not regret my move from the west coast at all. I feel challenged and feel I can contribute well to this organization. The recruitment process was seamless and very professional.


  9. Helpful (16)

    "Conflicting Culture. Long Hours. Bad for Tech."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Bala Cynwyd, PA
    Current Employee - Engineer in Bala Cynwyd, PA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Susquehanna International Group (More than a year)

    Pros

    Fair disclosure: for every pro listed below, there's a "business reason" (e.g. productivity) for it and therefore, a con. Also, beware of the fake reviews - the 5 star reviews contrast greatly with the ones with low rating.

    - Free food (Breakfast, Lunch and if you're lucky, take-out). Although you forfeit your lunch break/going-out-with-colleagues-ever
    - Okay people to work with (despite some favoritism, like in any organization). The culture does in a way encourage "mediocrity" due to the clerical nature of work.
    - Casual dress code (collared/polo shirts with jeans/sneakers - no T-shirts. But, SIG T-Shirts are allowed... Huh?)
    - Convenience of facilities such as dry cleaning, laundry, car repair, detailing/body works, hair dresser etc. on site!
    - Gym classes, if you have the time and money (most of them cost money)
    - 401k with 6% matching

    Cons

    - I have seen over 5 people leave within the same team within less than a year. Clearly, the management doesn't want to listen and respond.

    - Highly disorganized processes / inconsistent workflow at times with certain things that can leave (new) employees feeling stuck, drained, frustrated and even bored. If you're a creative person, this could be a nightmare.

    - Despite what the HR/company claims about "openness" within the culture, the promises fall short at times when people are afraid to be themselves/express themselves freely, or have candid conversations with the senior managers. The place has a strange, hierarchial, corporate vibe to it - despite their "attempts" to make it Silicon-like - it's simply not and can't be.

    - Free food = no going out, working throughout the day at your desk (no lunch break) or ...lunch meetings 2-3x a week. Smart move to keep you in the office.

    - Long hours - min. 9 hour workdays mandatory (8 to 5, or 9 to 6) without breaks (45-50 hour work week typical). Yes, lunch is provided but in a way, it is a smart move to keep you in the office the whole time. Most folks eat at their desk either while working or at a stupid Lunch meeting 2-3x a week. The culture doesn't encourage "going out" for lunch at all. Work life balance is terrible.

    - Due to the quasi-"flat structure" of the company, there is little to none opportunity for advancement/career growth.

    - No remote/work-from-home/flextime/flexplace policy for Tech! Really. They have the available secure technology to let employees work from home but no official policy. The managers may give you an okay on working from home under extenuating circumstances (you'll hear a word or two about it) but it seems like the practice is discouraged in the culture.

    - Purely Decorative "game room" with XBOX/Playstations, 3D golf, poker room, library, gym, etc.: Yes, they have all these facilities they brag about that any employee/interviewee will fall in love with, but where is the time to use these? And if so, when is the right time? Perhaps, if you have time and energy after a 10 hour workday, you can go to the gym, but the rest of the facilities are largely decorative. All I see is work, work, work.

    - Regulation, regulation, and more regulation: I am very uncomfortable with this. Part of it is to do with the finance industry, but they have a highly restricted web/surfing. ALL emails, IMs, messages are archived for years and monitored. I'm not alien to this policy at other companies, but the measures here take it slightly overboard, and ultimately people have to keep watching themselves at all times. This greatly conflicts with the "open culture". Also, Gmail/other external email systems, paste bin, etc. (basically anywhere you could type over 1 sentence ) are blocked out of fear of you exporting their trading secrets - this shows their distrust in employees and frankly the distrust is mutual.

    - Little appreciation for work unless you are an old timer.

    - 90% of the "fun events" advertised are held after 6 PM. Why would anyone, after a 9-10 hour workday want to go to poker or a meeting for "team building", unless they are peer-pressured (which this place has a tendency to do) ? This is bizarre, bad for employee health (i.e. no gym time) and work-life balance. Often times, their focus on the teams can fall short. Teammates at times seem to be imposing and nosy.

    - Outdated technology to work with. Bad for technologists / software engineers! E.g. many teams are having discussions about migrating to "JIRA" (vs. the 1990 version of an inhouse product they used) in 2017 - something companies did 5 years ago! They don't want to invest in technology (or do the bare minimum) - everything has to be made into a "business case" and in terms of productivity without regarding what's new and what's best for employees.

    - Definitely, not for millenials or people who are creative and want to be part of the "new" side of tech.

    - Work is largely company-specific. If you work here for some time, you'll ask yourself what are you taking with yourself to your next job? At other places, 70% of the work is specific to the nature/industry (e.g. for a software developer, it would be software development) and 30% would be company process-specific. Here it can be the opposite. 70% of the things you do will only be applicable to SIG and their systems. Where is the benefit for employee? What is the employee gaining out of it in the long run?

    - Limited PTO (15 vacation days+2 personal days). Not the best in pay or benefits (health insurance, dental, etc.). Benefits are stingy (or just okay). Educational assistance takes 6 months to kick in. Fair disclosure: unlimited sick days (of course, they expect honesty from employees using them which is fair).

    Advice to Management

    Overall, SIG is like a 1970 car model. You can paint it, replace parts, change accessories, and maintain it up-to-date, but at its core, it is an old-fashioned, uptight trading firm, albeit seemingly much relaxed compared to its competitors.
        Also, while management won't listen and hasn't responded to this, it'd be good if they focus on bringing in real work-life balance, esp. for techies instead of superficial measures to keep employees at the office even after a long work day. No flextime/remote work policy is bad for anyone in tech. The dated processes and technologies leave many smart employees unmotivated.


  10. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Trader in Bala Cynwyd, PA
    Current Employee - Assistant Trader in Bala Cynwyd, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Susquehanna International Group full-time (Less than a year)

    Pros

    Smart people all around, lots of great learning opportunities.

    Cons

    Don't do much for first year.


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