Susquehanna International Group Reviews | Glassdoor

Susquehanna International Group Reviews

Updated March 16, 2017
288 reviews

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Full-time Part-time

3.8
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Susquehanna International Group Managing Director Jeff Yass
Jeff Yass
208 Ratings

288 Employee Reviews

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Pros
  • Free breakfast and lunch (Although no cafeteria, expected to eat at desk) (in 38 reviews)

  • Very friendly co-workers and a lot of nice perks like free lunch and gym (in 60 reviews)

Cons
  • Long hours, lower compensation vs (in 27 reviews)

  • Not great work/life balance - could be working 10/11 hours with no breaks (in 7 reviews)

More Pros and Cons

  1. Helpful (1)

    "Senior Equity Research Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Worked in the NY office. Great culture. Get to learn from accomplished finance professionals in a tech environment feel. The combination facilitates a fun culture with alot of learning and an enjoyable atmosphere.

    Cons

    Feel like the Equities business get slightly underappreciated versus other business, but not detrimental enough to the experience. More clear cut career path would be good; apparently they are making changes to make it clearer.

    Advice to Management

    Engage the Equity business more. Other than that, continue to build the successful company that you started from scratch many years ago. You have created an environment that would be beneficial to any person looking to build a succesful and enjoyable career.


  2. Helpful (1)

    "Best company I have worked for so far."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bala Cynwyd, PA
    Current Employee - Anonymous Employee in Bala Cynwyd, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Susquehanna International Group full-time (Less than a year)

    Pros

    -Great positive team,
    -Good compensation
    -Free breakfast and lunch which changes daily
    -Good work life balance as long as you work hard and efficiently while at work
    -Great gym and gym classes (paid but subsidized)
    -Modest but very smart people
    -Poker tournaments and company events
    -The best school neighborhoods in Lower Merion, Radnor, Tredyffrin.

    Cons

    -Health benefits are not that competitive
    -Traffic in Philly
    -Lack of other opportunities in Philadelphia for spouse (depending on discipline) if you move from out of state.

    Advice to Management

    Keep doing a good job and keeping up the reputation. I have had a wonderful time and I do not regret my move from the west coast at all. I feel challenged and feel I can contribute well to this organization. The recruitment process was seamless and very professional.


  3. "Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Trader in Bala Cynwyd, PA
    Current Employee - Assistant Trader in Bala Cynwyd, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Susquehanna International Group full-time (Less than a year)

    Pros

    Smart people all around, lots of great learning opportunities.

    Cons

    Don't do much for first year.


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  5. Helpful (7)

    "Conflicting Culture. Long Hours. Bad for Tech."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Bala Cynwyd, PA
    Current Employee - Engineer in Bala Cynwyd, PA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Susquehanna International Group (More than a year)

    Pros

    Fair disclosure: for every pro listed below, there's a "business reason" (e.g. productivity) for it and therefore, a con. Also, beware of the fake reviews - the 5 star reviews contrast greatly with the ones with low rating.

    - Free food (Breakfast, Lunch and if you're lucky, take-out). Although you forfeit your lunch break/going-out-with-colleagues-ever
    - Okay people to work with (despite some favoritism, like in any organization). The culture does in a way encourage "mediocrity" due to the clerical nature of work.
    - Casual dress code (collared/polo shirts with jeans/sneakers - no T-shirts. But, SIG T-Shirts are allowed... Huh?)
    - Convenience of facilities such as dry cleaning, laundry, car repair, detailing/body works, hair dresser etc. on site!
    - Gym classes, if you have the time and money (most of them cost money)
    - 401k with 6% matching

    Cons

    - I have seen over 5 people leave within the same team within less than a year. Clearly, the management doesn't want to listen and respond.

    - Highly disorganized processes / inconsistent workflow at times with certain things that can leave (new) employees feeling stuck, drained, frustrated and even bored. If you're a creative person, this could be a nightmare.

    - Despite what the HR/company claims about "openness" within the culture, the promises fall short at times when people are afraid to be themselves/express themselves freely, or have candid conversations with the senior managers. The place has a strange, hierarchial, corporate vibe to it - despite their "attempts" to make it Silicon-like - it's simply not and can't be.

    - Free food = no going out, working throughout the day at your desk (no lunch break) or ...lunch meetings 2-3x a week. Smart move to keep you in the office.

    - Long hours - min. 9 hour workdays mandatory (8 to 5, or 9 to 6) without breaks (45-50 hour work week typical). Yes, lunch is provided but in a way, it is a smart move to keep you in the office the whole time. Most folks eat at their desk either while working or at a stupid Lunch meeting 2-3x a week. The culture doesn't encourage "going out" for lunch at all. Work life balance is terrible.

    - Due to the quasi-"flat structure" of the company, there is little to none opportunity for advancement/career growth.

    - No remote/work-from-home/flextime/flexplace policy for Tech! Really. They have the available secure technology to let employees work from home but no official policy. The managers may give you an okay on working from home under extenuating circumstances (you'll hear a word or two about it) but it seems like the practice is discouraged in the culture.

    - Purely Decorative "game room" with XBOX/Playstations, 3D golf, poker room, library, gym, etc.: Yes, they have all these facilities they brag about that any employee/interviewee will fall in love with, but where is the time to use these? And if so, when is the right time? Perhaps, if you have time and energy after a 10 hour workday, you can go to the gym, but the rest of the facilities are largely decorative. All I see is work, work, work.

    - Regulation, regulation, and more regulation: I am very uncomfortable with this. Part of it is to do with the finance industry, but they have a highly restricted web/surfing. ALL emails, IMs, messages are archived for years and monitored. I'm not alien to this policy at other companies, but the measures here take it slightly overboard, and ultimately people have to keep watching themselves at all times. This greatly conflicts with the "open culture". Also, Gmail/other external email systems, paste bin, etc. (basically anywhere you could type over 1 sentence ) are blocked out of fear of you exporting their trading secrets - this shows their distrust in employees and frankly the distrust is mutual.

    - Little appreciation for work unless you are an old timer.

    - 90% of the "fun events" advertised are held after 6 PM. Why would anyone, after a 9-10 hour workday want to go to poker or a meeting for "team building", unless they are peer-pressured (which this place has a tendency to do) ? This is bizarre, bad for employee health (i.e. no gym time) and work-life balance. Often times, their focus on the teams can fall short. Teammates at times seem to be imposing and nosy.

    - Outdated technology to work with. Bad for technologists / software engineers! E.g. many teams are having discussions about migrating to "JIRA" (vs. the 1990 version of an inhouse product they used) in 2017 - something companies did 5 years ago! They don't want to invest in technology (or do the bare minimum) - everything has to be made into a "business case" and in terms of productivity without regarding what's new and what's best for employees.

    - Definitely, not for millenials or people who are creative and want to be part of the "new" side of tech.

    - Work is largely company-specific. If you work here for some time, you'll ask yourself what are you taking with yourself to your next job? At other places, 70% of the work is specific to the nature/industry (e.g. for a software developer, it would be software development) and 30% would be company process-specific. Here it can be the opposite. 70% of the things you do will only be applicable to SIG and their systems. Where is the benefit for employee? What is the employee gaining out of it in the long run?

    - Limited PTO (15 vacation days+2 personal days). Not the best in pay or benefits (health insurance, dental, etc.). Benefits are stingy (or just okay). Educational assistance takes 6 months to kick in. Fair disclosure: unlimited sick days (of course, they expect honesty from employees using them which is fair).

    Advice to Management

    Overall, SIG is like a 1970 car model. You can paint it, replace parts, change accessories, and maintain it up-to-date, but at its core, it is an old-fashioned, uptight trading firm, albeit seemingly much relaxed compared to its competitors.
        Also, while management won't listen and hasn't responded to this, it'd be good if they focus on bringing in real work-life balance, esp. for techies instead of superficial measures to keep employees at the office even after a long work day. No flextime/remote work policy is bad for anyone in tech. The dated processes and technologies leave many smart employees unmotivated.


  6. Helpful (3)

    "Conflicting Culture. Long Hours. Not for Tech."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Bala Cynwyd, PA
    Current Employee - Engineer in Bala Cynwyd, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Susquehanna International Group full-time (More than a year)

    Pros

    Fair disclosure: for every pro listed below, there's a "business reason" (e.g. productivity) for it and therefore, a con.

    - Free food (Breakfast, Lunch and if you're lucky, take-out). Although you forfeit your lunch break/going-out-with-colleagues-ever
    - Okay people to work with (despite some favoritism, like in any organization). The culture does in a way encourage "mediocrity" due to the clerical nature of work at times.
    - Casual dress code (collared/polo shirts with jeans/sneakers - no T-shirts. But, SIG T-Shirts are allowed on Fridays...)
    - Convenience of facilities such as dry cleaning, laundry, car repair, detailing/body works, hair dresser etc. on site!
    - Gym classes, if you have the time and money (most of them cost money).
    - 401k with 6% matching

    Cons

    I have seen over 5 people leave within the same team within less than a year. Clearly, the management isn't responding fast enough.

    - Highly disorganized processes / inconsistent workflow at times with certain things that can leave (new) employees feeling stuck, drained, frustrated and even bored. If you're a creative person, this could be a nightmare.

    - Despite what the HR/company claims about "openness" within the culture, the promises fall short at times when people are afraid to be themselves/express themselves freely, or have candid conversations with the senior managers. The place has a strange, hierarchial, corporate vibe to it - despite their "attempts" to make it Silicon-like - it's simply not and can't be.

    - Long hours - min. 9 hour workdays mandatory (8 to 5, or 9 to 6) without breaks (45-50 hour work week typical). Yes, lunch is provided but in a way, it is a smart move to keep you in the office the whole time. Most folks eat at their desk either while working or at a stupid Lunch meeting 2-3x a week. The culture doesn't encourage "going out" for lunch at all. Work life balance is terrible.

    - Due to the quasi-"flat structure" of the company, there is little to none opportunity for advancement/career growth.

    - No remote/work-from-home/flextime/flexplace policy for Tech! Really. They have the available secure technology to let employees work from home but no official policy. The managers may give you an okay on working from home under extenuating circumstances (you'll hear a word or two about it) but it seems like the practice is discouraged in the culture.

    - Purely Decorative "game room" with XBOX/Playstations, 3D golf, poker room, library, gym, etc.: Yes, they have all these facilities they brag about that any employee/interviewee will fall in love with, but where is the time to use these? And if so, when is the right time? Perhaps, if you have time and energy after a 10 hour workday, you can go to the gym, but the rest of the facilities are largely decorative. All I see is work, work, work.

    - Regulation, regulation, and more regulation: I am very uncomfortable with this. Part of it is to do with the finance industry, but they have a highly restricted web/surfing. ALL emails, IMs, messages are archived for years and monitored. I'm not alien to this policy at other companies, but the measures here take it slightly overboard, and ultimately people have to keep watching themselves at all times. This greatly conflicts with the "open culture". Also, Gmail/other external email systems, paste bin, etc. (basically anywhere you could type over 1 sentence ) are blocked out of fear of you exporting their trading secrets - this shows their distrust in employees and frankly the distrust is mutual.

    - Little appreciation for work unless you are an old timer.

    - 90% of the "fun events" advertised are held after 6 PM. Why would anyone, after a 9-10 hour workday want to go to poker or a meeting for "team building", unless they are peer-pressured (which this place has a tendency to do) ? This is bizarre, bad for employee health (i.e. no gym time) and work-life balance. Often times, their focus on the teams can fall short. Teammates at times seem to be imposing and nosy.

    - Outdated technology to work with. Bad for technologists / software engineers! E.g. many teams are having discussions about migrating to "JIRA" (vs. the 1990 version of an inhouse product they used) in 2017 - something companies did 5 years ago! They don't want to invest in technology (or do the bare minimum) - everything has to be made into a "business case" and in terms of productivity without regarding what's new and what's best for employees.

    - Definitely, not for millenials or people who are creative and want to be part of the "new" side of tech.

    - Work is largely company-specific. If you work here for some time, you'll ask yourself what are you taking with yourself to your next job? At other places, 70% of the work is specific to the nature/industry (e.g. for a software developer, it would be software development) and 30% would be company process-specific. Here it can be the opposite. 70% of the things you do will only be applicable to SIG and their systems. Where is the benefit for employee? What is the employee gaining out of it in the long run?

    - Limited PTO (15 vacation days+2 personal days). Not the best in pay or benefits (health insurance, dental, etc.). Benefits are stingy (or just okay). Educational assistance takes 6 months to kick in. Fair disclosure: unlimited sick days (of course, they expect honesty from employees using them which is only fair).

    Advice to Management

    Overall, SIG is like a 1960s car model. You can paint it, replace its parts, change its accessories, and maintain it up-to-date, but at its core, it is an old-fashioned, uptight trading firm, albeit seemingly much relaxed compared to its competitors.
    Also, while management won't listen and hasn't responded to this, it'd be good if they focus on bringing in real work-life balance, esp. for techies instead of superficial measures to keep employees at the office even after a long work day. No flextime/remote work policy is bad for anyone in tech. The dated processes and technologies leave many smart employees unmotivated.


  7. Helpful (2)

    "Fast paced, bright minds"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Susquehanna International Group full-time

    Pros

    Tech focused, casual dress, flat org.

    Cons

    None, no complaints. Expanding fast.


  8. Helpful (5)

    "Software Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Bala Cynwyd, PA
    Current Employee - Software Engineer in Bala Cynwyd, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Susquehanna International Group full-time (More than a year)

    Pros

    - Relative freedom with how you solve problems (though technology is restricted)
    - Free breakfast and lunch
    - Nice people
    - Decent / Good compensation for area
    - Introductory level trader/market classes

    Cons

    - Implicit long work hours even though you work through every meal. Expected to work 10+hrs
    - Farm-like, row after row of developers sitting elbow to elbow, cramped, no personal space or privacy
    - Minimal communication between team members despite touting 'collaboration'
    - Very little upward mobility. Expect to be in your role for 5-10yrs
    - Special Amenities cannot be used 95% of the time (game room, gym, etc)

    OVERALL:
    Not the worst place to work, and definitely fine if you're starting off or don't have any expectations but if you're a hard-charger, motivated, passionate person you'll probably feel the life sucked out of you with the lack of inspiring or challenging work/environment. It definitely isn't 'Wolf on Wallstreet' or even an exciting place to work really. Overall, I'd give it an "OK".

    Advice to Management

    Liven the place up! Be flexible within the work day! If you want to attract top talent, you're competing with the Googles of the world and need to have a dynamic and exciting workplace. Devs and Quants should be able to work from home occasionally. Give people some personal space! People who are excited and inspired will work 10-12 hours for you without having to be guilted into it. I know, I've _wanted_ to work 16 hours for past startups. Develop a culture where employees feel valued and invested in the company. Right now they seem like cattle.


  9. Helpful (7)

    "Interesting Work, but Dated Policies for Technologists"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Susquehanna International Group full-time

    Pros

    - Many smart, experienced employees who are welcoming and easy to work with
    - Interesting and challenging opportunities for those looking to grow
    - Opportunity to understand business and technologies many may not have exposure to
    - Free breakfast and lunch (Although no cafeteria, expected to eat at desk)
    - Onsite amenities (Car maintenance, tailoring, haircuts for men, car detailing)

    Cons

    - Very inflexible for a technology company; No laptops, only desktops and very limited work from home policy (Access is available to request, but highly discouraged. Only appears to be available for so many employees to work remotely at one time, causes issues in events that would keep many to all employees out of office - weather, city events etc.)
    - Mandatory 9 hour days although this may not be explicitly explained during the interview process
    - Work areas offer little privacy due to open concept layout and key technology space is very noisy. Unless you have a preference for open offices, it's very difficult to adjust to.
    - Mediocre health plans

    Advice to Management

    Employees are drawn to the work and challenges at SIG, advance the company policies and offerings to match those in the technology industry to attract and keep new talent. Provide laptops and/or easy remote access for all, trust that your employees will not abuse this - you hire smart, driven individuals, they will respect the rules. Be aware of differences between trading and technology environments, floorplans that benefit trading are harming productivity for technologists. Be more flexible when it comes to schedules; salaried employees are used to more autonomy.


  10. Helpful (1)

    "SIG Benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Susquehanna International Group full-time

    Pros

    Good Benefits package, employee discounts on some local and national services

    Cons

    commute; traffic congestion; crowded building


  11. Helpful (3)

    "Support Tech"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Bala Cynwyd, PA
    Former Employee - Director in Bala Cynwyd, PA
    Doesn't Recommend
    Approves of CEO

    I worked at Susquehanna International Group full-time (More than 3 years)

    Pros

    Great facilities and smart people

    Cons

    Bizarre rules about using facilities. Gym and games room built and sold as an employment advantage, but there were these strange rules about these facilities not being available during trading hours (not explicit but inferred). Completely missing the point that most tech's work outside of trading hours.

    Advice to Management

    You want to attract first class candidates, you need to put on more than a show with gym's and games rooms. The culture needs to reflect your goals



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