Sutherland Reviews in India | Glassdoor

Sutherland India Reviews

Updated March 25, 2017
569 reviews

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India

3.3
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Sutherland Chairman and CEO Dilip R. Vellodi
Dilip R. Vellodi
286 Ratings

569 Employee Reviews

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Pros
Cons
  • People talk about work life balance being a con, but if you take ownership of your own time its great as long as you deliver the results (in 27 reviews)

  • Odd shift timings very poor life work balance very low pay hell of pressure lack of proper sleep due to odd shift (in 40 reviews)

More Pros and Cons

  1. Featured Review

    "Helped me groom into a professional. Great place to start a career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Specialist - Training in Chennai (India)
    Current Employee - Senior Specialist - Training in Chennai (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sutherland full-time (More than 3 years)

    Pros

    Great place to start a career. I had a great time in this company and I enjoyed working here each day.

    Cons

    None, because I had a great time in this company and I enjoyed working here each day never felt bad in any situation.

    Advice to Management

    None, because everyone there was helpful


  2. "Team Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Manager in Mumbai (India)
    Former Employee - Team Manager in Mumbai (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sutherland full-time (More than 10 years)

    Pros

    Excellent company to work with

    Cons

    Approach the HR and your concerns are solved


  3. "Amazing place to grow"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Subject Matter Expert in Airoli (India)
    Current Employee - Subject Matter Expert in Airoli (India)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Sutherland full-time

    Pros

    Have been working here for 4 years now. Great place to grow

    Cons

    This company really has no cons. One of the best places to groom yourself....

    Advice to Management

    Great management


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Company Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Best company to work for as well as learn. Gives lot of freedom in work. Any person aspiring to work in a BPO should try to join Sutherland

    Cons

    No negativity to be mentioned. No negativity to be mentioned. No negativity to be mentioned. No negativity to be mentioned. No negativity to be mentioned.


  6. "Senior Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Specialist in Chennai (India)
    Current Employee - Senior Specialist in Chennai (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sutherland (More than 3 years)

    Pros

    Good,best place to work with

    Cons

    No Cons , No cons

    Advice to Management

    No Advice


  7. "Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Chennai (India)
    Current Employee - Consultant in Chennai (India)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Sutherland (More than a year)

    Pros

    Best place for career Start. Good Salary . Better work environment Cab facility. Incentives based on process. Overall a midrange corporate

    Cons

    But not a place to settle in Job. Management will never recognise talent in its employees. Gap between low level employee and high level management

    Advice to Management

    Recognise the talent in the company than searching outside


  8. "Mcafee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tech Support in Ernakulam (India)
    Former Employee - Tech Support in Ernakulam (India)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Sutherland full-time (More than a year)

    Pros

    Employees, shift timings, managers interaction

    Cons

    Work environment, encouragement among employees


  9. "Mortgage underwriter, mortgage analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mortgage Analyst in Chennai (India)
    Current Employee - Mortgage Analyst in Chennai (India)

    Pros

    It is best platform to develop our careers

    Cons

    To improve our self confidence

    Advice to Management

    Good to work


  10. "Great place to begin"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Kochi (India)
    Former Employee - Consultant in Kochi (India)
    Recommends
    Approves of CEO

    I worked at Sutherland full-time (Less than a year)

    Pros

    great platform to start from
    great people
    management listens to what you have to say
    great managers
    remuneration given for working on off days

    Cons

    working shifts can be hectic
    breaks are strained and rushed
    promotion or growth is slow


  11. "Sutherland's Amazon process in thane. (DOMESTIC)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Thane (India)
    Former Employee - Customer Service Representative in Thane (India)

    I worked at Sutherland full-time (Less than a year)

    Pros

    decent salary for freshers.
    respectful work environment.
    different shifts available from morning 6 to 1 am at night
    helpful staff and teamleaders (except very few)
    transportation is good (pick, drop from home at early mornig or night and during day times bus service from thane station)
    decent canteen and food
    good place for students looking to work for sometime.

    Cons

    salary can be better.
    Even though the place is very much respectable and safe for girls but there is always a trend of female employees being far less than male employees in bpo sector, so most of the boys tend to be cheesy and flirt with the 2 or 3 girls in the team of 20-25.

    Advice to Management

    Continue being supportive and helping each other because we all know no one likes to work in the customer service field, so it is your job to support your employees as they are the people who keep listning to the yelling and complaints of customers .



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