Sutherland Reviews
68% would recommend to a friend
(8670 total reviews)
Dilip R. Vellodi
79% approve of CEO
What are your colleagues talking about?
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Good benefits(Food vouchers/compliments card/life insurance/medical coverage and dental/medicine costs refunds);" (in 186 reviews)
- "Low salary after the economics changed here in Egypt they don't raise the salary." (in 468 reviews)
Ratings by Demographics
This rating reflects the overall rating of Sutherland and is not affected by filters.
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Found 8,670 of over 9K reviews
Updated Dec 1, 2023
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- 5.0Oct 19, 2023Accounting SupervisorCurrent EmployeeTulsa, OK
Pros
Allows some remote work, good benefits, good paid time off
Cons
Not as flexible, small piece of large global company
Sutherland Response2moThank you for the 5-star rating. We truly appreciate your feedback.
- 5.0Oct 9, 2023IT Helpdesk TechnicianCurrent Employee, more than 3 yearsIndianapolis, IN
Pros
Great place to work. Good benefits,
Cons
Stressful Overtime work is mandatory
- 5.0Oct 2, 2023Customer Service Representative (CSR)Former Employee, less than 1 yearNew York, NY
Pros
Great teamwork, everyone was welcoming. I enjoyed working with Sutherland
Cons
Non that I know of
- 5.0Sep 11, 2023RecruiterCurrent Employee, more than 3 yearsPittsford, NY
Pros
Inclusive, diverse, supportive work environment.
Cons
I cannot think of one con for Sutherland
2Sutherland Response3moAppreciate your review and thanks for being part of our One Sutherland Team!
- 5.0Sep 6, 2023ServiceCurrent Employee
Pros
Answering calls booking appointments and also was selling items
Cons
Worked 2 years I have the experience
Sutherland Response3moWe appreciate you stopping by to let everyone know about your journey with us so far! Thank you!
- 5.0Aug 28, 2023Medical Billing Self Pay CollectorCurrent Employee, more than 1 year
Pros
I have been working for Sutherland global healthcare services for one year now and I love the job it’s the job I went to school for and the career path I choice my coworkers are friendly and the job is challenging yet interesting.
Cons
I don’t have a con for the job honestly the work can be hard at times but overall it’s a good place to work.
- 5.0Aug 14, 2023KYC AnalystCurrent Employee
Pros
its a great place to work
Cons
great experience to work here
1 - 5.0Aug 10, 2023ESR SpecialistFormer EmployeeWashington, DC
Pros
Great staff and contracts ok pay
Cons
Supervisors need some work in upper management but regular management is great
- 5.0Aug 8, 2023Sales RepresentativeCurrent Employee, less than 1 yearHouston, TX
Pros
good company had a lot of fun time there helping people
Cons
nothing seems to be bad
- 5.0Aug 7, 2023Customer Service AssociateCurrent Employee, less than 1 yearLexington-Fayette, KY
Pros
I don’t think I have ever worked somewhere that the company actually cares for its employees! Sutherland really cares and you would be lucky to apart of the family.
Cons
I guess if I had to choose it would be that the pay is a little low.
Sutherland Reviews FAQs
Sutherland has an overall rating of 3.7 out of 5, based on over 9,224 reviews left anonymously by employees. 68% of employees would recommend working at Sutherland to a friend and 63% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.
68% of Sutherland employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Sutherland 3.3 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Sutherland to be culture, benefits, career development and the cons to be management .
