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Sutter Health Employee Reviews about "management"

Updated Nov 27, 2023

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Found 2,419 of over 3K reviews
3.8
71% Recommend to a Friend
Sutter Health President and Chief Executive Officer Warner Thomas, President and CEO, Sutter Health
79% Approve of CEO

Found 574 of over 3K reviews

3.8
71%
Recommend to a Friend
79%
Approve of CEO
Sutter Health President and Chief Executive Officer Warner Thomas, President and CEO, Sutter Health
Warner Thomas, President and CEO, Sutter Health
89 Ratings

What people are saying about Sutter Health

Jobs in Healthcare

20 days ago

a 

Medical Billing Specialist

I have had 2 interviews with Sutter Health with no job offer resulting in these interviews, This is a company i really would like to work for, I have applied for Patient Access Rep.positions though i am a Medical Biller currently, I have worked in a law firm which required working with clients & have worked retail dealing with the public, I would like to venture out i am ready for a change, Does anybody who works for Sutter have any advice?

24

5 Comments

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642.2K Members 

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Great benefits and if you are with the right group can be a rewarding experience.(in 351 reviews)
  • "The pay is good and the job is easy(in 195 reviews)
  • "Some of people are great(in 128 reviews)
  • "Very Chill & great staff(in 57 reviews)
  • "I enjoy working on meaningful projects and coworkers are great!(in 55 reviews)
Cons

Ratings by Demographics

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Reviews about "management"

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574
    1. 2.0
      Feb 27, 2015
      Analyst
      Former Employee, more than 3 years
      Emeryville, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pick up a broad skillset due to interdisciplinary job functions of the team. Ability to quickly be a company asset and stand out if you put effort towards this. Resourceful and supportive coworkers that can get things done and can be counted on to help with any problem.

      Cons

      Business processes are often unruly. Constant battle to get business travel reimbursement corrected due to misinterpretation of policies. When the whole department travels a significant amount, there is little excuse for this. Mid-level management lacks discipline in communicating to each other and to their employees. Lacks effective employee management causing visible work dissatisfaction for whole teams and erupting in extreme personality conflicts. History of relying on disincentives and punitive actions to manage employee motivation and actions. Authoritative management style. Low standard and sometimes unprofessional product quality is acceptable. Arbitrarily stacking more responsibilities on most effective employees to the point of overburdening them instead of training an available coworker to qualify for the role. Rampant employee favoritism. Corporate politics reduce effectiveness of working with other teams.

      4
      1. 3.0
        Feb 11, 2017
        Analyst
        Former Employee, more than 8 years
        Mather, CA
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Some of the people who work in the service level are hard working good people. They have a nice break room in one of the Mather sites?

        Cons

        The senior leadership staff at Sutter Health Information Services is horrible. There is no strategy, leadership cohesion or structure. Due to the lack of professional leadership, middle managers and staff are constantly stepping on each other to garner visibility or promote self importance. So far from company mission values/statements, unprofessional and borderline hostile work environment. Sadly much work is needed and will not get done efficiently because of poor management. The staff turn over is significant and is not addressed because human resource bears no importance. There are many key roles and most leadership roles that are occupied by people with little, no or not related experience. Roles are filled based by leadership favorites rather the right candidate for the role in an alarmingly blatant manner, truly discouraging.

        12

        Thank you for taking the time to write a review. What you describe is not representative of our company and its values. We are constantly striving to improve the employee experience at all levels of our organization, and to that end, although you state you have left our company, please feel free to reach out to me at talentacquisition@sutterhealth.org should you desire to discuss this further. Thank you.

      2. Join the Sutter Health team
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        1. 4.0
          Sep 30, 2015
          Supervisor
          Current Employee, more than 3 years
          Mather, CA
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Sutter provides great benefits for you and the familiy. They have a great working culture and work hard to keep their employees happy. The work is constantly changing which never makes for a boring day!

          Cons

          Pay is not as competative with comperable companies and it is very hard to move up. There are very limited management positions available and when one becomes vacant they seem to already have their canidate chosen.

          Thank you for your review! Being a Great Place to Work is a continuous focus here at SPS and agree that a great work culture makes for a happy employee. Thank you for the advice to review compensation and advancement opportunities. We encourage you to have open dialogue with your manager so that he/she can help guide and coach you through your career journey here at SPS. You are also welcome to connect with our Recruiters who can assist you with career coaching/advice. Sincerely, Carla Alegado

          1. 3.0
            Jul 7, 2022
            Medical Assistant
            Current Employee, more than 3 years
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Learned a lot and made connections with some good people.

            Cons

            Management is terrible been working for the same location for 4 years and they all hire within their circle. Very clicky

            1. 3.0
              Aug 26, 2015
              Anonymous Employee
              Former Employee
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Great people who work here. The management is great and they all provide the best possible patient care to all their patients.

              Cons

              No bonuses. The pay could be higher since the work load is high. There are no great perks in being am employee here.

              1. 2.0
                Aug 7, 2020
                Lead Network Engineer
                Former Employee, more than 5 years
                Rancho Cordova, CA
                Recommend
                CEO Approval
                Business Outlook

                Pros

                I loved working with the team of engineers and architects

                Cons

                Upper management asks the impossible. Middle management refuses to stand up for themselves and explain why things can't be done.

                5
                1. 2.0
                  May 30, 2015
                  RN Staff Nurse
                  Current Employee
                  Roseville, CA
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Great nursing staff who try their best to give excellent patient care despite working chronically understaffed. Present benefit package is satisfactory but Corporate wants to redesign it to the detriment of the staff.

                  Cons

                  Management doesn't listen to nurse's concerns and runs the hospital on a shoestring budget. Corporate believes employees are interchangeable and pays too much attention to the bottom line. Sutter Health provides minimal to no charity care despite obscene profits.

                  5
                  1. 3.0
                    Feb 7, 2018
                    Business Analyst
                    Former Employee, more than 5 years
                    Sacramento, CA
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Good benefits. Friendly and knowledgeable peers. Room for growth

                    Cons

                    Meeting deadlines is priority even when application has multiple issues - similar to the way Microsoft launches new software with known issues. Upper management ignores the suggestions of staff and goes live with known issues to the detriment of hospital staff and patients

                    1. 3.0
                      Apr 3, 2014
                      IT Support
                      Former Contractor, more than 1 year
                      San Francisco, CA
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Priorities are straight, patients come first. They don't expect you to do more than you can do and give you enough time to get your work done. All in all, great group of dedicated people.

                      Cons

                      I have never worked anywhere else that required everyone to be a spreadsheet specialist. They live and breathe spreadsheets. Management is tied up in meetings all morning at the least and is often unapproachable.

                      1
                      1. 1.0
                        Dec 28, 2015
                        Program Manager
                        Current Contractor, less than 1 year
                        Sacramento, CA
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        The CIO sends out very funny emails, there are opportunities to engage in company wide activities and they care about helping others for instance giving gifts to nursing home for Christmas.

                        Cons

                        This is the first company that I've worked for where politics, clicks and friendship are more important than the work that has to be completed. I have to work with directors and above to complete projects. From my experience they are very unethical people in management. They look down on you and make you feel inferior based on the position you have within the company. People are placed in management because of their friendships with COO, directors and or manager without any experience. Turn over is very high and no everyone looks the other way. It's an environment I would not recommend for anyone unless you do not have work directly with managers and above. They micromanage every aspect of ones workday. They are not open to hearing suggestions and using industry wide project management methodologies to run projects. They all each director to be a risk to a project at the onset of a project. I've not found one person in my department who wouldn't take another job if offered one and I've not found a person who is happy working for the company. They all seem to just put up with it because they have bills to pay.

                      Viewing 1 - 10 of 574 Reviews
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                      QC Specialist II

                      Two situations, what do I do?: 1. Recruiter A reached out yesterday to tell me I’m invited to round 3 interview. I did not get an invite to accept - do I email and ask for it or wait? 2. Recruiter B said she would call me today at 10:30 because I told her I’m available all day. It’s almost noon and still no call. Do I wait? How long?

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