Swarovski Reviews | Glassdoor

Swarovski Reviews

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Found 630 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
56%
Recommend to a Friend
68%
Approve of CEO
Robert Buchbauer, Nadja Swarovski, Mathias Margreiter, Markus Langes-Swarovski, Daniel Cohen
39 Ratings
Pros
  • "Great work environment, great management(in 45 reviews)

  • "The look of some their jewelry is nice(in 32 reviews)

Cons
  • "Sales goals are usually not met(in 32 reviews)

  • "Starts with upper management but you know they usually suck anyway(in 27 reviews)

More Pros and Cons
  1. "An amazing brand to call home."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager in Bridgewater, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Swarovski full-time for more than 6 years

    Pros

    -Family owned -Training/Professional development -Flexibility -Employee Perks

    Cons

    -No major cons to list.

    Swarovski2019-05-04

    Swarovski Response

    May 9, 2019Sr Recruiter

    Thank you for taking the time to leave a review. At Swarovski, we love when employees want to share their positive experiences with us. We understand that flexibility in scheduling is important to employees, and it is always our goal to accommodate our employees’ busy lives as much ...

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  2. "It was a great first job out of college!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Purchasing in Plattsburgh, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Swarovski full-time for more than 2 years

    Pros

    Learned a ton, really got throw to the fire as a first job out of college but my boss was extremely supportive. Still keep in touch to this day!

    Cons

    The lighting division hasn't been profitable in years and people are leaving as a result

    Advice to Management

    Sell to the lower price points!!!

    Swarovski2019-05-12
  3. "review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant 

    I worked at Swarovski part-time for more than a year

    Pros

    Great employee discount and colleagues.

    Cons

    Should be able to know how to spend time alone. Hard to get promoted. Low pay

    Swarovski2019-05-17
  4. "Good part time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Portland, OR
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Swarovski part-time for more than 2 years

    Pros

    Flexible schedule, friendly team, positive values

    Cons

    Lower pay, never promotes from within

    Swarovski2019-05-03

    Swarovski Response

    May 9, 2019Sr Recruiter

    Thank you for taking the time to leave a review. At Swarovski, we love when employees want to share their positive experiences with us. We understand that flexibility in scheduling is important to employees, and it is always our goal to accommodate our employees’ busy lives as much ...

    Show More
  5. "Part time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Brand Ambassador 
    Doesn't Recommend

    I worked at Swarovski part-time for more than 4 years

    Pros

    Part time of your in school

    Cons

    If you looking for a career no way to move up

    Advice to Management

    Open more full time position

    Swarovski2019-05-15

    Swarovski Response

    May 15, 2019Sr Recruiter

    Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback. As a private, family-based company, we pride ourselves on our culture and strong identity and we are glad to hear that you were able to work for us for 3 years ...

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  6. "Swarovski was a *Sparkling* experience!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Executive Director, Sales in Los Angeles, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Swarovski full-time for more than 9 years

    Pros

    History, culture, exquisite product, wonderful benefits and opportunities to grow within depending on your career path. A plethora of training tools, programs & meetings. Privately owned/5th generation run therefore plenty of passion & a feeling of being part of the Swarovski "family".

    Cons

    As the company continues to evolve there can be moments of disconnect, miscommunications & lack of clear vision. This affects every department especially our #1 Priority - The Customer (External/Internal).

    Advice to Management

    Top-down works but bottom-up approach is vital to continue to grow the brand and the employee. Retail is changing therefore be open to new ideas, policies, and methods that support progression.

    Swarovski2019-04-28

    Swarovski Response

    May 9, 2019Sr Recruiter

    Thank you for taking the time to leave a review. At Swarovski, we love when employees want to share their positive experiences with us. As a private, family-based company, we pride ourselves on our passion and strong identity, and we are glad to hear this is something you value ...

    Show More
  7. "Disagreements with district mgr related to store vision and mgt style"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager in Honolulu, HI
    Recommends
    Approves of CEO

    I worked at Swarovski full-time for more than 2 years

    Pros

    Great brand and product

    Cons

    Inventory software was always an issue DM never provided an accurate inventory

    Advice to Management

    More frequent updates of the inventory analysis

    Swarovski2019-04-23
  8. "Benefits and pay are ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Pittsburgh, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Swarovski full-time for more than 6 years

    Pros

    Health insurance for full time employees was good. Pay was acceptable, but not enough to live on as an only job for a single income household. It was easy retail work compared to clothing etc. Displays and inventory were easy to manage. Clients were very nice to work with.

    Cons

    In my day, employees worked alone a lot. I have heard that this policy has changed and I hope it is true. It was not safe or comfortable running a store alone. As a full time associate I covered for my manager during her maternity leave, doing much of her job, without training, compensation or the benefits of her position. This was a very poor and highly stressful policy.

    Swarovski2019-04-28
  9. "Worst job I’ve ever had!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Part Time Sales Associate in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Swarovski part-time for more than 2 years

    Pros

    The look of some their jewelry is nice. That’s about it...even though it’s high end costume jewelry because they don’t even use real gold or silver..

    Cons

    This was literally the WORST job I’ve ever had! This company does VERY LITTLE to ensure that their employees are happy and enjoy the job! Starting from the very strict dress code they enforce. From the way your hair should look to the makeup you wear down the the nail polish on your fingers! And if you wear anything slightly off you’re sure to be chewed out over it! They even attack the way you stand on the sales floor!...

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    Advice to Management

    They really need to start listening to employees on the retail level. They are the backbone of this company.

    Swarovski2019-04-27
  10. Helpful (1)

    "Be prepared to drink the kool aid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Swarovski full-time for more than 6 years

    Pros

    Health Insurance / benefits (only for full time/salary positions) Employee Discount Upper management leaves you alone for the most part and tends to ignore you especially if your store is red and blue.

    Cons

    Pay! Swarovski expects all employees to put in 110% effort but only wants to pay the bare minimum. For example my part timers who have been with me for years make 12.30 and any potential new hires I get I have to offer 14.00. How is that fair to the loyal employees??? Company re-evaluated our bonus structure and tried to make it sound like our part timers will make $$$ however if part timer A works 10hrs a week and...

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    Advice to Management

    Stop being petty and caring about looks/and whether we’re branded and update with the times. Company is going to continue to tank in sales if we can’t even give employees an actually incentive to work.

    Swarovski2019-04-23
Found 630 reviews