Swarovski Reviews | Glassdoor

Swarovski Reviews

Updated August 20, 2017
405 reviews

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3.3
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Approve of CEO
Swarovski Chairman of Executive Board Robert Buchbauer
Robert Buchbauer
116 Ratings

405 Employee Reviews

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Pros
  • My store manager was amazing and fostered a great work environment (in 27 reviews)

  • Good discount after probationary period (in 22 reviews)

Cons
  • Work life balance was non existent which caused burnout for many (in 16 reviews)

  • Our sales goals were also unrealistic (in 28 reviews)

More Pros and Cons

  1. "Beautiful Stores, good company policy, limited hours!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Swarovski part-time (More than 3 years)

    Pros

    Amazing product, low stress, interesting client base, beautiful Stores. Lots of Independence for the most part. Usually small teams leading a store.

    Cons

    Part time hours can be limited during non peak seasons, working holidays, etc. Store associates may not work with a large team, so you might be on the floor by yourself.


  2. "sales advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Swarovski part-time

    Pros

    They have great management and is a good company to work for

    Cons

    No room for growth, and they look for new talent before promoting from within

    Swarovski Response

    Aug 16, 2017 – Global HR Social Media Manager

    Thank you for your review. We hope you enjoyed working at Swarovski. We love hearing back and learning from our people, this is why we have launched the Retail Academy, aiming our sales consultants... More

  3. "Brand Ambassador"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Northridge, CA
    Former Employee - Anonymous Employee in Northridge, CA

    Pros

    Beautiful products. Discount. Friendly coworkers.

    Cons

    All about numbers, numbers, numbers.


  4. "I loved it here. Leaving because of a change in management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Arlington, WA
    Current Employee - Sales Associate in Arlington, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Swarovski full-time (More than a year)

    Pros

    Easy job. Fun product and experience. I really grew with the company, both personally and professionally. The new manager is super nice, I just can't take the changes.

    Cons

    Shes changing every little thing and I can't take it but starting new things should go smoothly for you :)


  5. "Best Part time job ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Miami, FL
    Former Employee - Sales Consultant in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Swarovski part-time (More than a year)

    Pros

    paid vacation
    monthly bonuses
    amazing discounts
    company cares for their employees
    amazing training

    Cons

    nothing, everything in my store was great

    Swarovski Response

    Aug 14, 2017 – Global HR Social Media Coordinator

    Thank you for your review. We hope you enjoyed working at Swarovski and we are looking forward to welcoming you in our stores again - as a colleague or as a customer.


  6. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Very human, care about people and their families

    Cons

    Budget restrictions. Not what it used to be

    Advice to Management

    Very Bureaucratic. We need faster decision making process


  7. "Great experience. Have worked in several locations and all experiences have been more than pleasant."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Tinton Falls, NJ
    Current Employee - Sales Associate in Tinton Falls, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Swarovski full-time (More than a year)

    Pros

    Atmosphere is happy. The work is easy and fun. There are very Little customer complaints due to the company standing so strongly behind their product.

    Cons

    There isn't much room for advancement. It's not a job you can support a life on. Not in this state that is so expensive.

    Advice to Management

    Be willing to see and adapt to each employee. Not everyone responds to the same type of direction.

  8. Helpful (1)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Store Manager
    Former Employee - Retail Store Manager
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Swarovski full-time (More than a year)

    Pros

    Nice product, good people, pay well initially so you have an edge when trying to hire quality people.

    Cons

    Not enough coverage. Managers expected to work 50 hours a week on a 40hour week salary. From the 2nd week of November thru the 2nd week of January Managers are expect to work 6 days a week. In store by yourself

    Advice to Management

    The store management needs to be given the proper amount of hours to staff the store. It is not good to have people in stores by themselves. Also the cameras are great if used correctly, but not if used to nitpick the amount of times an employee may use the restroom or to critique their fashion sense or hairstyle. This should be done at a store level not by a district manager with a fuzzy picture 1000 miles away.


  9. "Brand Ambassador"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Swarovski part-time

    Pros

    Great bonus structure, flexible scheduling, wonderful reward opportunities

    Cons

    Only con might be that it's a luxury brand and with that comes dips in sales (like any retailer)


  10. "Not professional"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Swarovski full-time (More than a year)

    Pros

    Fun products and interesting story behind the company.

    Cons

    no attention to the associates and since it's a smaller company the store manager will decide on everything alone without any consideration


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