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Swedish Medical Center Reviews

Updated January 19, 2018
356 reviews

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3.4
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Guy Hudson
28 Ratings

356 Employee Reviews

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Pros
  • Great people to work with, great benefits (in 18 reviews)

  • Good benefits and wages/salaries when compared to other companies in the same industry (in 14 reviews)

Cons
  • Upper management is not as transparent as they claim to be (in 11 reviews)

  • This may explain the high turnover in our department not to mention the (in 9 reviews)

More Pros and Cons

  1. "Transportation Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Transportation Specialist
    Current Employee - Transportation Specialist
    Recommends
    Positive Outlook

    I have been working at Swedish Medical Center part-time (Less than a year)

    Pros

    Non-profit driven values provide ample freedom for personal development.

    Cons

    I am unsure, but do believe Amazon pays more in exchange for tough working conditions.

    Advice to Management

    Expand benefits or find a way to increase incomes for the lowest tier. Living expenses in Seattle are unbelievably high.


  2. "Registered Nurse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse in Seattle, WA
    Current Employee - Registered Nurse in Seattle, WA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Swedish Medical Center full-time (More than 3 years)

    Pros

    Good salary (Nursing union membership- optional) and excellent benefits. Unfortunately, a high degree of nursing turnover.

    Cons

    Management drags it’s feet in response to problems, especially Nursing Care and staffing ratios. Garnered major bad publicity last year regarding a now disgraced and public departure of a physician and his surgery practices. Death of patient due to negligence. The unwanted publicity resulted in the CEO resigning along with numerous department heads and physicians. This information was reported by The Seattle Times newspaper.

    Advice to Management

    Management’s view towards the union is EXTREMELY adversarial and uncooperative resulting is stressful work environment, which is viewed as deliberate. Planned nursing turnover results in lower salaries helping the bottom line. The nursing staff to patient ratio, especially the number of Certified Nursing Assistant currently leaves patients more vulnerable. Staffing needs to be increased. Adequate staffing results in fewer risks and better patient outcomes.

  3. "n/a"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Swedish Medical Center full-time (More than 3 years)

    Pros

    good company to worth with

    Cons

    new employees all the time


  4. "Good overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - I 0 FTE MDT in Issaquah, WA
    Current Employee - I 0 FTE MDT in Issaquah, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Swedish Medical Center full-time (More than 3 years)

    Pros

    Good environment, good people, and very patient focused. This job honed in skills I had thought I mastered before and they helped put me through school so I really only have positives on the large scale to say about my employment.

    Cons

    Management and the union spend too much time and money fighting each other causing contention and leaving wallets thin instead of full. Occasionally people in the service departments get treated as inferior and not worth being heard. This is typical of newer fresh out of collage nurses and doctors but some of the third and fourth decade employees are unbending.

    Advice to Management

    To management I would say that not all employees are being treated fairly. A more recent culture development I have noticed is one of fear and control, a symptom I imagine from having laid people off.


  5. "authorization especialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Authorization Specialist in Seattle, WA
    Former Employee - Authorization Specialist in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Swedish Medical Center full-time (More than 5 years)

    Pros

    Assisting people with their problem and making them happy and the feeling of satisfaction knowing that you made a difference in someone's life

    Cons

    knowing the patient that I am talking to is hanging on a piece of thread so the speak because of the cancer

    Advice to Management

    To have more an open conversation and good communicator to the employees


  6. Helpful (1)

    "Disappointed in 'Healthcare'"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Patient Services Coordinator II Lead in Seattle, WA
    Current Employee - Patient Services Coordinator II Lead in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Swedish Medical Center full-time (More than 3 years)

    Pros

    Higher than usual Pay
    Carpooling discounts on parking
    Variety of jobs to choose from
    Able to transfer to other departments

    Cons

    SMC/Providence is $$ driven
    HIGH parking cost for ALL NON LICENSED caregivers. RNs, MDs and other Licensed caregivers frequently have their parking paid for.
    Raises are very low and infrequent
    No formal reward system besides an online compliment system
    Clinic Volumes are more important than 'Extraordinary Caring'
    If you file a complaint with HR, they will view the whistle-blower as the one who is problematic
    Providers are often Conservative and express homophobic and sexist views
    Organization is top heavy, most managers will not listen to their front line staff

    Advice to Management

    Promote from within, take experience over a degree when able and treat your caregivers better.


  7. "Ok place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff RN in Seattle, WA
    Current Employee - Staff RN in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Swedish Medical Center full-time (More than 3 years)

    Pros

    They offer decent benefits. Scheduling can be flexible, depending on your manager. Coworkers are fabulous, the overall culture is positive.

    Cons

    The upper management seems to be a bit floudering. They talk and talk and talkn but make poor decision. They cram the budget down our throats and then make senseless purchases without consulting the people who actually do the work.

    Advice to Management

    Listen to your employees more.

  8. "Patient Financial Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Swedish Medical Center full-time (More than 5 years)

    Pros

    Able to join a Union. Good vacation accrual. Nurses seem to be well compensated. Some doctors are really nice.

    Cons

    Understaffed departments. Unfair work practices. Discrimmination. Discord among staff. Unsupportive management. Some days you dred going to work due to pressure of completing large volumes of work in a 8 hour day.

    Advice to Management

    Promote qualified individuals. Treat employees with TLC and you will see a positive outcome. When management cuts staff and add more work and pressure to existing staff it creates burnout and a high turnover.


  9. "Great job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Swedish Medical Center full-time

    Pros

    Self motivating position. Great location.

    Cons

    Deal with insurance companies

    Advice to Management

    Keep doing great! Love the benefits!


  10. "Workin on it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Swedish Medical Center full-time (More than 10 years)

    Pros

    Excellent and dedicated physicians and staff which is what drives my overall rating.

    Cons

    Inexperienced and opaque leadership. Not enough resources to achieve aspirations. Bureaucratic and cumbersome processes. The institution is not well aligned overall.

    Advice to Management

    While the CEO appears well intentioned, it is not clear how much he will be able to accomplish and how quickly in a very competitive healthcare environment.


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