Sweet Factory Reviews | Glassdoor

Sweet Factory Reviews

Updated May 19, 2017
19 reviews

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2.7
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David Kim
4 Ratings

19 Employee Reviews

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  1. "It was fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in San Mateo, CA
    Former Employee - Sales Associate in San Mateo, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Sweet Factory (Less than a year)

    Pros

    Nice co-workers

    Easy job. Nothing too complicated.

    Cons

    Management only cared about sales.


  2. "Business Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Manager in Orland Park, IL
    Former Employee - Business Manager in Orland Park, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sweet Factory full-time (More than 3 years)

    Pros

    Has the potential to be a a positive fun place to work under the right management.

    Cons

    Pay is awful. And every couple of years they are bought by another franchise owner.

    Advice to Management

    Pay the employees fare wages. As the business manager I was only making 11 an hour. Lower the prices on bulk sales and your foot traffic will increase.

  3. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Plano, TX
    Former Employee - Assistant Manager in Plano, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sweet Factory (More than a year)

    Pros

    Friendly working environment, flexible hours

    Cons

    Management looks down on you, low pay even for manager, no raises


  4. "A good company run in to the ground"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - California in Orange, CA
    Former Employee - California in Orange, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The employees there are the reason I stayed as long as I did.

    Cons

    The owner, investors, politics, and lack of vision

    Advice to Management

    Treat others as you would want to be treated


  5. "Sales Person"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Recommends

    I worked at Sweet Factory part-time (More than 3 years)

    Pros

    I've worked for a Sweet Factory franchise for almost four years. The hours are flexible which allowed me to go to school and have a part-time job. I've met some of the best employees and friends here. Even though it was a tight-knit family, all of us were professional. Here, I learned to build customer service communication skills. The manager was friendly and allowed me to learn a lot more than what my position entailed. Also, I learned how to make sales in a different language because of the diverse community.

    Cons

    There were slow days which forces you to keep busy. Parents do not always supervise their children.

    Advice to Management

    Price for candy can be expensive.


  6. "Fun products, paranoid supervisors"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Salesclerk in Bellevue, WA
    Former Employee - Salesclerk in Bellevue, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Sweet Factory (More than a year)

    Pros

    Fun products, good customers, samples, employee discount

    Cons

    Stressful environment, frequent tests

    Advice to Management

    I enjoyed my time at this store, but in the future I think employees would feel more valued if they did not feel like they were being spyed on and tested all the time.


  7. "Associate manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in San Antonio, TX
    Former Employee - Anonymous Employee in San Antonio, TX

    Pros

    Absolutely no pros in working here except that it was easy standing around all day.

    Cons

    The girls i worked with were totally immature including the manager who is 34 acting like a damn highschooler. Who rides the clock does nothing sits in the backroom all day. Leaves & stays clocked in. Favoritism towards other employees. Nothing but drama & gossip with the manager & employees. Absolutely no growth within the company its a sinking ship with stores always closing in other states. No pay raises no bonuses no employee recognition. The store is old their computers & technology is completely archaic. The closing process is ridiculous to many repeating steps of the same spreadsheets. To much work & not enough pay. The only one milking it is the manager & thats it. The candy is ridiculously over priced its dirty idk how many times i seen candy dropped & then dusted off & put back in the bins or boxes Its the only one left in san antonio & its bound to close soon at the rate its going. Advice to future employees NEVER WORK HERE its a horrible workplace.

    Advice to Management

    There's really nothing that can be done to fix this store it sucks in general including the manager

  8. "Laid Back, but boring."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier, Sales, Restocker, Etc in San Jose, CA
    Current Employee - Cashier, Sales, Restocker, Etc in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Sweet Factory part-time (More than a year)

    Pros

    It's an easy job, and you're on your own. Pretty much getting paid for just simply watching the store and keeping things in order.

    Cons

    Working alone and it gets boring fast. As well as everything in our store is outdated (the registers, stereo system, pretty much everything) and that the a/c and the cola machine haven't been working even before i started working there. I don't know why nothing has been changed or updated. Everyone that's working alongside myself, is getting tired that nothing has changed. Even more so, that we get a lot of complains here and there that our prices are too expensive - even for a small batch of candy...

    Advice to Management

    send a check up on the stores, especially whoever manages them.


  9. "Laid back job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Newark, CA
    Former Employee - Sales Associate in Newark, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Sweet Factory part-time (More than a year)

    Pros

    Working with sweets in a happy atmosphere and customers with a mutual love of sweets

    Cons

    Occasionally slow, working alone, cutting hours

    Advice to Management

    needs newer technology and no room for growth


  10. "It's okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Spokane, WA
    Current Employee - Cashier in Spokane, WA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Sweet Factory part-time (Less than a year)

    Pros

    Nice customers. You get to be around candy

    Cons

    Old technology. No scanner and you have to enter everything by sku number which I find kind of weird since all my past jobs never used this. My manager also kind of put me down during my interview/beginning of job which made me feel very intimidated to even continue with the job.

    Advice to Management

    Get better technology, would make checking out for customers a lot easier


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