Swifto Dog Walking Reviews

Updated Jun 8, 2020

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4.0
79%
Recommend to a Friend
78%
Approve of CEO
Swifto Dog Walking Founder and CEO Penina First (no image)
Penina First
27 Ratings
Pros
  • "The dogs are great to work with(in 4 reviews)

  • "In addition, they have such adorable dogs, and what's better than actually getting paid to walk dogs all day(in 3 reviews)

Cons
  • "Sometimes, not so fun because dogs can get pretty rough(in 14 reviews)

  • "Originally I was told by Swifto that your walks are covered by other walkers during your confirmed time off(in 6 reviews)

More Pros and Cons
  1. "Swifto is a great company and I enjoyed my time here"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Dog Walker in Brooklyn, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Swifto Dog Walking

    Pros

    Choose your own schedule. Pick up extra dog walks very easily to make extra on payroll. 2-hour window allows for stress free work. It’s great exercise

    Cons

    No cons so far in my employment

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  2. "Great company but very poor on communicating things."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Dog Walker in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Swifto Dog Walking part-time for less than a year

    Pros

    Commuter benefits (make sure to follow-up)

    Cons

    Little notice on changes/ warnings Friendlier to iPhone user not android users

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  3. "hollow management"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Dog Walker in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Swifto Dog Walking part-time for more than a year

    Pros

    being a w2 employee. not much else.

    Cons

    There is little regard for you as a valued employee, let alone a human being. You are treated and communicated with like a robot whose only purpose is to make sure dogs poo and pee. all the communication is soullessly delivered over text as a means of dampening serious feedback and discussion.

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    Swifto Dog Walking Response

    CEO and Founder

    I'm honestly not sure why you would think that communication is only via text. By all means that's not the case, and we invite our walkers to communicate with us via phone or even in person whenever we see a need. Yes, if it's just little things like a scheduling change etc, it's just more efficient to do so via text, and if as a walker you do try to call right when it gets super busy you may feel like we don't have much time to talk which may be the case, but that doesn't mean we don't ever want to talk to you and I'm very sorry to hear that you felt that way. In general towards the end of the day things are more quiet, but if ever you do want to discuss, just let us know and we will be happy to give you a call at a time that's convenient. As to walks being cancelled, we do have the policy that you are payed if it's less than 24 hours notice, but I understand that also future cancellations can be frustrating without knowing the reason why. We will take that into consideration and speed up a feature we had in mind where we can indicate in a field the reason for the cancellation so you can understand why. As to weather, unfortunately we do have to provide walks in all weather, and so long as the city of NY deems it safe to be outside we do have to provide dog walking. I hope you understand that as a company we can't just pick and choose what days we want to work since our clients are in fact relying on us. But that doesn't mean we don't care, we actually gave our clients leeway to cancel later on that day in hopes that more will cancel so you won't have to be out as much in the snow.

  4. "Eh"

    2.0
    Former Employee - Dog Walker 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Swifto Dog Walking part-time

    Pros

    Dogs, walking, nothing really else

    Cons

    Outside, cold, rain, snow, travel

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  5. "A great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Dog Walker 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Swifto Dog Walking part-time for less than a year

    Pros

    I love working for Swifto, they are really very caring and work with you in getting you dog walks that work for you and your schedule. You can pick the walks that can work for you and they keep communication with you always so that you always updated and informed. I love the fact that when you walk a dog, there is GPS and you can communicate with dog owners about their babies, the owners know their little ones are taken care of and they can monitor their dog's walk and be given progress reports. Highly recommended.

    Cons

    No Cons. Maybe a suggestion if walkers could meet to share stories, techniques or ideas?

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  6. Helpful (1)

    "Pawsome!"

    5.0
    Current Employee - Human Resources Assistant in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Swifto Dog Walking full-time for more than a year

    Pros

    Working with Swifto has been fun & great learning experience! I enjoy working with a team of awesome people that has the same goal, which is to provide the best services to our clients in ensuring their furry family members are taken care of.

    Cons

    I can't think of any.

  7. Helpful (2)

    "A waste of your time"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Dog Walker in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Swifto Dog Walking part-time for less than a year

    Pros

    -work outdoors -walk dogs -choose your own schedule

    Cons

    -low pay -lots of bs (take a picture each walk, write something "cute" for customer after each walk) -might get forced into an inconvenient route, which devalues your time

  8. Helpful (1)

    "Dog Walker"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Dog Walker in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Swifto Dog Walking part-time for less than a year

    Pros

    Everyone was so nice ! Karen is super friendly and made me feel welcome ! I really loved this job. I had to leave for personal reasons and they were very understanding.

    Cons

    The weather was the only con. I thought I had high tolerance due to experience but I guess I used all my weather tolerance...

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  9. Helpful (3)

    "my life is my job and i have a good life."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Dog Walker in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Swifto Dog Walking full-time for less than a year

    Pros

    Almost all of it is pros and I could list them for far too long. firstly the dogs, oh the dogs. they are like family, they become you dogs. when swifto sys they match the dogs to their perfect walkers to the clients, they say it for the owner. they say it so they know they dog will be looked after but someone just there for the need of their dog. what they don't say is how perfect the match is for the walker. when you're new at this kind of work in the city it can be intimidating. but swifto will not ever give you more than you can handle, and if they do, they are the most understanding and also informing bosses I've ever had. part of getting better at your job is you're boss helping you, that's their job. at swifto you not only work with great dogs but you work for great people. but I love my job a bit too much sometimes so that's just from me. -dogwalkernyc

    Cons

    the weather, the trains, and the once and a while and very rare grouchy mc stubborn pants pup who just will not let you take them out for a nice walk for one reason or another beyond our control. besides that the major drawback is dogs need walks, they don't take holidays from needing walks. they just need em so days off are hard to come bye. but I mean its the city, you gotta work.

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  10. Helpful (1)

    "After working at Several Dog Walking companies, Swifto is by far the best"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Dog Walker in Brooklyn, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Swifto Dog Walking part-time for more than a year

    Pros

    It does take a few weeks at first to build your route, and I was a bit worried, but Karen reassured me, and ultimately it was worth the wait, I ended up getting 6 amazing consistent dogs who I met every day that were all in the same neighborhood. So much better than my previous dog walking job where I was running all over the city. Also, with Swifto it really seems like they care, Jo at customer service is super responsive and helpful, and every question I had was answered within minutes. In addition, for some reason, Swifto attracts a better clientele than my previous dog walking companies I worked for, and they were all so nice and friendly. Some of my clients tipped me regularly which was super nice, and the dogs I walked were just so adorable, I miss them every day now. I got commuter benefits from them as well as a raise every 400 dog walks I did, and after 6 months they have other benefits too.

    Cons

    The only thing negative is the weather, as a dog walker in NY you really need to be able to withstand harsh weather which wasn't the case for me when I was working elsewhere...

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Found 47 reviews