SwimOutlet.com Reviews | Glassdoor

SwimOutlet.com Reviews

Updated March 15, 2017
15 reviews

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Avi Benaroya
7 Ratings

15 Employee Reviews

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Pros
  • Free lunches, discounts on items (in 11 reviews)

  • They have many ways to show appriciarion with lunches, contests, party's, and gift cards (in 5 reviews)

Cons
  • They will mandatory overtime you to death and work you like a circus animal (in 2 reviews)

  • You will more than likely never work your set schedule (in 2 reviews)

More Pros and Cons

  1. "Might be better than cleaning a toliet at McDonalds but not by much"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in West Chester, OH
    Former Employee - Associate in West Chester, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SwimOutlet.com full-time (Less than a year)

    Pros

    1. They give you lunch occasionally, but you have to manage your own drink. 2. Paid time off accumulates for full time workers

    Cons

    1. You are not allowed to have your cellphone, only job I have ever worked that denies their employees the right to keep cell phones on them. So if poor granny is on her death bed, or your child is in a car crash, good luck getting the message! 2. The owner is from California by way of Israel and very stingy with money, workers are exposed to extreme cold and heat depending on the season and little care is given to their comfort. During the winter the only thing the company offers is dirty used parkas for the workers to wear. Hoodies are not allowed because the owner has a paranoia that everyone wants to steal dirty bathing suits and other merch from him. 3. Employees are constantly on there feet, this is the case at packing stations as well, other warehouses have stools at stations Swimoutlet demands the employees stand at the computer the whole time. If you are old or have knee problems you are in trouble. I would avoid this job if your knees are shot. 4. Pay isn't that great as they are very stingy with raises. 5. They hire a lot of weird people, very weird people. You got to wonder if the hiring team is drunk 24-7 because they make some crazy choices even people with perversions and criminal backgrounds 6. They will mandatory overtime you to death and work you like a circus animal. Mandatory overtime can last for months at a time. If you are full time this can be a problemo as they give out points like candy. Poor management and stretching employees too thin are the reasons. The owner is too cheap to staff the place up with a decent second shift, all the weight falls on first. 7. No drink allowed at the packing stations, they provide a baby bottle sized bottle of water but that is it. If you want a cup a coffee or a bottled drink tough luck. Most other places allow drinks as long as they have a lid. Not swimoutlet. 8. No headphones or music allowed. 9. They treat you like kids, some managers not all as there are a couple of cool ones, talk down to workers and treat them like poo. One even yelled like a crazy woman at an older female employee just for asking a question. 10. They have their favorites and pick on others.

    Advice to Management

    Go back to managerial school and learn how to talk to people. Employees work harder for people they respect. Treating employees like 2nd graders ain't cutting it. Stop the disrespectful talk and start being more personable. You aren't any better than the workers just because you are a "lead" or "supervisor" Ooooooh you are a big shot at a bathing suit warehouse, you must feel really proud of yourself. Get a life outside of work and quit being jerks. There is so much more to life than dirty swim merch. The owner should be ashamed selling used items as new. SMH


  2. "Returnoutlet.com"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in West Chester, OH
    Current Employee - Anonymous Employee in West Chester, OH
    Doesn't Recommend
    Negative Outlook

    I have been working at SwimOutlet.com full-time (More than a year)

    Pros

    Christmas party is ok but money could be used for higher wages instead of 4k tvs
    Some paid lunches
    Gift cards sometimes for prizes

    Cons

    When you're first hired they tell you 8 hr shifts then that switches to 10hr shifts M-Fr with some weekends during "peak" seasons. Managers leave during 10 hr shifts after 8 hrs but tell you that if you leave you will get pointed. Points are handed out like candy by certain managers (you get 23 points until you're fired) but those points quickly add up when they point you for everything. The ipods have been updated to one scan per item which is a disaster and employees with consistent low UPH (units per hour) numbers are not fired because they always get lots of "props" during the monthly birthday meetings. The ipods almost never work and are always messed up. Managers will make you unload trucks, do odd and meaningless tasks that just seem to waste company time and your time that are disguised as "special projects."

    Some co-workers are nice and hardworking but for every two or so there are others who mean mug you and don't even bother to say hi or even act like you exist. The managers in outbound are very strict and like to yell at associates like dogs then expect you to "move fast" and say things like "lets get it" while always putting you down during the start up meetings. The gossip in this place is like the Maury Povich show and if you tell one person something expect it to be all around the building by lunch time. They have tons of returns so it makes you wonder what's going on for them to pour in like they do. Most managers refuse to do things when asked so the employees get that work as well. The pay is very low at $11.00 for all they want you to do and that was actually raised after so many complained about it. I can't really think of anything positive about working here and would only recommend this job if you are a former felon (which they've hired plenty of) or someone who is just looking for part time spare money work.

    Advice to Management

    Make managers actually stay the full 10 hrs if they make employees.
    Stop hiring former felons
    Don't make prospective employees do free work if they aren't hired yet by picking orders
    Get a heating system for winter and air conditioning for summer
    Better pay instead of 4k tvs and amazon fire sticks
    Let people transfer departments who have been there the longest
    No needless "special projects" that waste company money/time and employee time when they can be doing something productive.
    Make sure departments are covered by enough workers so other ones don't get backed up
    Get air for summer and heat for winter
    Stick to schedules (people aren't robots)


  3. Helpful (5)

    "The Webs Worst Swimwear company to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in San Jose, CA
    Former Employee - Customer Service Representative in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SwimOutlet.com full-time (Less than a year)

    Pros

    Office Culture: About 98% of the Customer Service floor staff have no actual knowledge about what they are selling. For a company who supposedly specializes in swimwear the most common sports knowledge Customer Service staff has is for Baseball, Football, etc. Senior employee's will advise new hires to 'do what I do... just fake it' if you have any serious product questions.

    Management: The current management are actually all former floor staff with no real or previous managerial or supervisory experience. Managers encourage you to be independent for this very reason. It does not build trust in a company when new employees come in with more supervisory experience than the established management and supervisory team.

    Call Center/Office Space: You do have a large space to yourself. Computers are outdated and supplies are beyond basic for serious call center work. Chairs are beyond useless. When working in a call center back support is as basic a need as air. and the chairs here are broken, damaged and worn.

    Twice a week catered meals: If you like humus and very rare cooked meat you will enjoy this.

    Benefits: Basic coverage options.

    Wages: $2.00 over the San Jose minimum of $10.00.

    Holiday Party: A very fun event and management provides you with a yearly assortment of gifts. What can be very scary is after the party employees will be heard asking how quick they can sell the items online or pawn for cash.

    Exercise class's and health focused events: Company does provide various 'health' events. You are expected to take these class's off the clock or during your lunch period. Recently, company had a event were employee's were encouraged to walk for exercise. The problem with that is Customer Service staff are not allowed to leave their cubicles so the majority could not take part as other staff who had free access to walk around the company office.

    Cons

    Leadership lack any real knowledge on how to lead others or supervise. Which has caused a lack of respect in the eyes of floor staff seeking assistance. Leadership say they encourage independence but will then not educate employee's fully on company polices or department 'rules'. This leads to some employee's being left wanting for decent support to do their jobs properly.

    Employee cliques have existed and flourished under the current supervisory and management since all the good supervisory and leadership left around 2012. Those in the popular cliques are given a wide berth to break company rules as they see fit and supervisors work diligently to protect them. These same groups will provide misinformation and harass employees they feel threaten their protected status.

    Growth: Practically non-existent within the company.. Most employees tend to leave for other companies within a year as raises do not happen.

    Human Resources: They encourage approaching them with concerns but this is a sad ruse. Human Resources works for the company and not the employee so they will assist management in creating a case for your dismissal when told to.

    Advice to Management

    You know what you are doing. Quit acting oblivious to the truths of what is happening. It becomes sad when management acts friendly one moment then turn into two faced beasts at the drop of a hat.


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  5. Helpful (7)

    "Truth in Advertising -"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in San Jose, CA
    Current Employee - Anonymous in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SwimOutlet.com full-time (More than a year)

    Pros

    You're employed making income for your family.

    Company recently stopped a long standing tradition of celebrating employee's birthdays.

    Cons

    Pay - Just above the minimum for San Jose

    Support - Your only support are your co-workers and the senior workers if they feel threatened by you will try to have you fired or give you false information when you ask for help. Managers and Supervisors never keep staff updated to changes or issues as they arise till hours later if you are lucky.

    Benefits: Basic level of health benefits that require you to make a hefty contribution too and at the hourly rate you are paid it can eat into your income. Office equipment is ancient and appear to be from second hand office supply chains.

    HR: Do not go to HR with any issues as they will use this for building a case against you if you become a target of managment.

    Advice to Management

    Do an audit of your company and invest to the future. So much wasted potential and no one appears to care. Fostering a negative unproductive environment will only encourage more employees to leave for brighter pastures.


  6. Helpful (6)

    "High Turnover"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Jose, CA
    Current Employee - Anonymous Employee in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at SwimOutlet.com full-time

    Pros

    Flexible
    Great Entry Level Positions
    Catered Lunch (2x a week)

    Cons

    The pay here is below competitors
    Turnover rate is extremely high
    No guaranteed promotion/salary increase
    People who worked here for years in same position!

    Advice to Management

    Make salary higher, you're never going to grow correctly with this business practice.


  7. Helpful (2)

    "Do Not Work Here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in West Chester, OH
    Former Employee - Anonymous Employee in West Chester, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at SwimOutlet.com full-time

    Pros

    very relaxed dress code, occasional free lunches

    Cons

    favoritism, low moral, extremely hot in the summer and they don't allow you to carry water (what?) poor communication. Pay is not competitive nor do they give decent or frequent raises. You're only a number to the people higher up.
    supervisors will bark orders at you instead of addressing you like the human being that you are.

    Advice to Management

    Work on moral, make sure your numbers are correct before rewarding anyone. Don't favor one person over another. Have manners/be polite.


  8. Helpful (4)

    "NOT recommended at all"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Jose, CA
    Current Employee - Anonymous Employee in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SwimOutlet.com full-time (More than a year)

    Pros

    Relaxed atmosphere and an on-site gym, that's about it.

    Cons

    I feel like a lot (or all) of the recent positive reviews are "fake" reviews, meaning they are written by HR or management. They are totally inaccurate and do NOT reflect the actual day-to-day opinions of 95% of the employees I work with daily.

    Negatives include:
    - inexperienced management and executives
    - terrible pay
    - no advancement opportunities
    - all good leaders have left the company

    Advice to Management

    - hire a board of directors
    - have objectives and goals, share those with the company.
    - get a new CEO and CMO, these guys are a joke.


  9. Helpful (4)

    "The VP in the West Chester location makes this place tough to work for. He often only works a few hours a day."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SwimOutlet.com full-time (More than 3 years)

    Pros

    Free lunch sometimes, monthly birthday event and Christmas party

    Cons

    Nepotism, unless you're related to the owner or a 'friend of the family' then your opportunity for progression is limited.

    Advice to Management

    There's a reason so many mid to senior level employees have been on mass exodus. Become competitive in wages and work/life balance.


  10. Helpful (4)

    "Decent for a temp or par time job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SwimOutlet.com full-time

    Pros

    First shift Monday through Friday schedule is nice. Decent benefits if you're full time for 6 months or longer. Occasional lunches for regular staff.

    Cons

    The pay is not great and raises are practically non existant. Managers/supervisors openly pick favorites, have even fired other employees for them. Overall, it's a very unprofessional enviornment and feels like high school all over again.

    Advice to Management

    Management needs to get it together. This company has a ton of potential but wont get anywhere with their current attitude and policies. Hire the right people for the right positions.


  11. Helpful (2)

    "Do not work here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SwimOutlet.com full-time (Less than a year)

    Pros

    Casual, relaxed dress code
    Young employees
    Good place to get experience but that's about it

    Cons

    It feels like high school all over again if you know what I mean
    Inexperienced managers with little to no experience in the industry
    Favortism/nepotism
    Absolutely no room for upward mobility or growth
    Benefits are minimal
    "Raises" after three month reviews are a joke

    Advice to Management

    Foster a work environment that rewards employees for good work. Don't feel threatened by good managers with innovative ideas and then fire them. Good employees don't leave companies, they leave managers. Listen to what your employees have to say to improve the overall company.


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