Swindon Borough Council Reviews in Swindon, Wiltshire, South West England, England | Glassdoor

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Swindon Borough Council Swindon Reviews

Updated January 3, 2018
9 reviews

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Swindon, Wiltshire, South West England, England (UK)

3.1
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Swindon Borough Council Mayor Teresa Page
Teresa Page
4 Ratings

9 Employee Reviews

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  1. "Mdsa"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mdsa in Swindon, Wiltshire, South West England, England (UK)
    Current Employee - Mdsa in Swindon, Wiltshire, South West England, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Swindon Borough Council part-time (More than 10 years)

    Pros

    School hours enjoyable working with Young children

    Cons

    One hour per day which coul stretch over


  2. "Administration issues but great staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Relief Library and Information Assistant in Swindon, Wiltshire, South West England, England (UK)
    Former Employee - Relief Library and Information Assistant in Swindon, Wiltshire, South West England, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Swindon Borough Council part-time (More than a year)

    Pros

    Lovely team members in all locations. Very helpful and patient when you're training. Management understanding and approachable.

    Cons

    HR issues, split 50/50. Can either be a good experience or an awful one depending on who you get on the phone. One member of staff sounds like they aren't interested in helping you at all. I worked for the business for less than three months but had consistent issues with pay (management error). Mainly on the job training, which is fine as staff are patient but seeing as some of the libraries are extremely busy it's not always ideal. An awful lot to learn which wouldn't be an issue but there isn't any time. Can be difficult to get the correct amount of shifts and you can end up quickly owing money back as you are expected to pay it back by making up the hours - this can soon mount up.

    Advice to Management

    You are overloaded due to funding cuts which I appreciate but administration when it comes to pay should be kept on top of. More transparency when interviewing regarding the cons of not being allocated enough hours.

  3. "AVOID if you have aspirations (SBC HOUSING)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Various Roles in Swindon, Wiltshire, South West England, England (UK)
    Former Employee - Various Roles in Swindon, Wiltshire, South West England, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Swindon Borough Council full-time (More than a year)

    Pros

    Work life balance
    Flexible
    Some great people

    Cons

    Bad Management
    Horrible atmosphere
    Bullying from senior staff/managers is present
    No drive
    Rubbish on the job training
    Apprentices used as management put it ' Donkey work'
    Everything is so slow
    No empathy for staff
    Not dynamic

    Advice to Management

    Would give but to stubborn to take any advice


  4. "A-typical, if somewhat behind the times, local government employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Project Manager in Swindon, Wiltshire, South West England, England (UK)
    Former Employee - Assistant Project Manager in Swindon, Wiltshire, South West England, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Swindon Borough Council full-time (More than 3 years)

    Pros

    Flexible working adding to a great work/life balance, you can work here and raise a family/spend more time out of the office very comfortably. (Department/service dependent - not all teams embrace the "culture").

    There are some truly great people who care greatly about their jobs and making a change in their roles making it a mainly pleasant working environment (again, dependent on location and service area).

    If you like life in the slow lane this would probably be the employer for you.

    Cons

    Senior management are mainly disinterested in the progression and development of staff. Numerous new values and visions are released but are not seen through practically.

    A lot of people get away with doing the bare minimum having been there for years at a time and having watch their salary increments increase and have reached the top of the grade therefore have spent the last 10 years sitting back. With a complete disinterest in change, efficiency and general hard work it deeply affects the culture.

    Lack of accountability for senior management and directors.

    No career development or progression despite hard work/best efforts (service/department dependent).

    No investment in high level training - funding professional qualifications etc.

    No performance related pay.

    No incentives to work harder or smarter.

    Advice to Management

    Massive work needs to be done to reshape the organisational culture through a series of backed schemes related to training, pay, accountability, performance incentives, this needs to be implemented by senior managers through action and not be implemented by an external consultant.

    Management needs to sing from the same hymn sheet to become a professional, smarter and unified authority. There are huge disparities between managers, heads and service areas - don't be afraid to challenge and hold senior management accountable, expect and encourage better!


  5. "Stereotypical local government - slow to change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Swindon, Wiltshire, South West England, England (UK)
    Former Employee - Anonymous Employee in Swindon, Wiltshire, South West England, England (UK)
    Negative Outlook
    Disapproves of CEO

    I worked at Swindon Borough Council full-time (More than a year)

    Pros

    Met some nice people, work was OK, location Ok. Not much else to say really as there weren't many positives.

    Cons

    Not enough to do, no sense of urgency, some people have been there too long and are reluctant to change and recognise that there are customers that need to be served - no purpose or drive. Had hoped my expectations about working in local government would be wrong but they weren't.

    Advice to Management

    Change. Invest. Set clear expectations and hold people to account. Remove the blockages.


  6. "My Time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Tender Manager in Swindon, Wiltshire, South West England, England (UK)
    Current Employee - Project Tender Manager in Swindon, Wiltshire, South West England, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Swindon Borough Council (Less than a year)

    Pros

    No 2 days are the same, and the people are very friendly

    Cons

    A shame that my contract was ended due to budget cuts


  7. "Great staff, bad management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager Assistant in Swindon, Wiltshire, South West England, England (UK)
    Current Employee - Manager Assistant in Swindon, Wiltshire, South West England, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Swindon Borough Council full-time (Less than a year)

    Pros

    close-knit collective and everyone is really friendly. Everyone tries their best and cares about their work.

    Cons

    Budgetary issues impact on our performance. Not enough resources and people end up doing a lot of unpaid overtime ... which in the long term makes them not like the workplace anymore and leave.

    Advice to Management

    accept responsibility when something goes wrong, there is a blaming culture that needs to stop.

  8. "working for SBC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Swindon, Wiltshire, South West England, England (UK)
    Former Employee - Anonymous Employee in Swindon, Wiltshire, South West England, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great working atmosphere and great working relationships, fair employer, pressured at times, but not overly so. Good hours. Lots of flexibility

    Cons

    Some of the employees who have been there for years, no longer bother to do their jobs properly they are basically waiting to leave and collect their pension. It can be bit frustrating when you are working hard, and see others barely lift a finger all day and still get paid.

    Advice to Management

    Have company reviews with older serving staff, to help set them goals to still feel inspired. There has been a lot of changes to SBC with the income of external help companies and some of the older serving staff, need support to know whats expected of them or give them new and varied duties.


  9. "Constructive feedback on SBC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Consultant in Swindon, Wiltshire, South West England, England (UK)
    Former Employee - Human Resources Consultant in Swindon, Wiltshire, South West England, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Swindon Borough Council (More than 5 years)

    Pros

    Working for the town assisting the council to meet plans, working for & with local communities, and working with most staff who many of extremely hard working.

    Cons

    Face fit, can be unprofessional in some if the things that take place & unfair. Redundancies then the next minute they hire for the same roles, if only tax payers new😡

    Advice to Management

    Lots of time, energy & money spent on engagement, to no avail. Mgt still only listen & act on what they want to. Still many managed in the wrong roles.


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