Swiss Colony Reviews | Glassdoor

Swiss Colony Reviews

Updated May 19, 2017
43 reviews

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3.1
Star Star Star Star Star
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John Baumann
27 Ratings

43 Employee Reviews

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  1. "Best place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Monroe, WI
    Current Employee - Anonymous Employee in Monroe, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Swiss Colony full-time (More than 8 years)

    Pros

    Beginning from Owner, president , all directors are friendly, coworkers, most employee are very helpful

    Cons

    no work from home

    Advice to Management

    keep the good work going.


  2. "Great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Order Taker ( 03) in Monroe, WI
    Former Employee - Home Order Taker ( 03) in Monroe, WI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Swiss Colony part-time (More than 3 years)

    Pros

    I worked from home! If we needed help someone was always there.

    Cons

    The more calls & upsell the more money you made.

    Advice to Management

    Do the best that you can


  3. "Pilot"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pilot in Janesville, WI
    Current Employee - Pilot in Janesville, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Swiss Colony full-time (More than a year)

    Pros

    Growing charter company with career growth opportunities. They really support their pilots advancing in education as well. Compared to most charter operators, there's a good company culture here (there's always a few detractors though). Management is reasonable most of the time and personable (particularly with new restructuring of upper mgmt). Family owned parent company and it shows. They bend over backwards to help staff in personal difficulties (medical or family issues)

    Cons

    Pay is slightly below industry standard but they try to compensate slightly for that with profit sharing. Could use more revisiting. Medical benefits are not all that great. Schedule has improved but could still use slight improvement. Must live near Janesville, WI, no commuting (more than 45 mins).

    Advice to Management

    Keep making steps in the right direction for personnel and this will be a GREAT company to work for.


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  5. Helpful (1)

    "Line Worker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Line Worker in McHenry, IL
    Former Employee - Line Worker in McHenry, IL
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Swiss Colony (Less than a year)

    Pros

    It was good for a summer job. The people were nice. It was good for college kids but not for long term careers.

    Cons

    The pay was low if you are a line worker. The supervisors had favorites and time went by slow. Not a career.


  6. "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Monroe, WI
    Current Employee - Anonymous Employee in Monroe, WI
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Stable, great people, work-life balance, flexibility, community focused, interesting job responsibilities, work culture continues to improve

    Cons

    a little too old fashioned, resistant to change

    Advice to Management

    continue to embrace a modern work culture


  7. "Customer Service Rep./Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative Supervisor in Potosi, WI
    Current Employee - Customer Service Representative Supervisor in Potosi, WI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Swiss Colony (More than a year)

    Pros

    Easy job, good people, positive environment, additional benefits, & & flexible hours.

    Cons

    Hard to move up in company, stuff changes all the time, a lot of supervisor changes, move to fast on training, & not enough money.


  8. "Senior Merchandising Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Monroe, WI
    Current Employee - Anonymous Employee in Monroe, WI
    Doesn't Recommend
    Positive Outlook

    Pros

    Great people. Team-focused work environment. Good benefits and stable company.

    Cons

    Growing pains. Organizational structure and systems have not kept up with overall growth. No clear definition of career growth opportunities.

    Advice to Management

    Be open to listenning to your teams as we evolve


  9. "Not a bad place to work."

    Star Star Star Star Star
    Former Employee - Warehouse Stock Person in Camanche, IA
    Former Employee - Warehouse Stock Person in Camanche, IA

    I worked at Swiss Colony (Less than a year)

    Pros

    Friendly people, good work hours.

    Cons

    Very seasonal. Not the greatest pay.


  10. Helpful (2)

    "Great if you can get to "Regular" status. Not so great if stuck at "Temporary" status."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regular Full Time Lead (From Temporary Full Time) in Madison, WI
    Former Employee - Regular Full Time Lead (From Temporary Full Time) in Madison, WI
    Recommends
    Neutral Outlook

    I worked at Swiss Colony full-time (More than 5 years)

    Pros

    FOR ENTRY LEVEL / LOW EDUCATION LEVEL JOB SEEKERS (Temporary or Seasonal Employees):

    This makes for a great 2nd job if you already have a good job with benefits.

    Pay is pretty decent even at entry level considering you can get hired with no high school diploma & can have legal issues in your past. (I think it's great that they give everyone an opportunity) They truly are an EQUAL OPPORTUNITY EMPLOYER.

    As a 'temporary full/part-time' employee you can impress supervisors & managers if smart and a fast learner.
    As a temp, you can participate in a great 401k program after 2,000 hours (they match and it is the highest match I've ever seen in any company). After 5 years or seasons (as a temp), you get 7 days of holiday pay.

    There is tons of opportunity to get overtime throughout the year, but especially in November/December.

    They have a Temporary Employee bonus program that helps your pay a lot. You get an extra $.35 cents per hour if you have good attendance and no discipline issues.
    There is also an incentive program that rewards you for how hard/fast/good you work that is up to you how much you want to make. That adds a nice amount a pay as well.

    There is an employee discount starting at 35% off non-food catalogs and 40% off food catalogs (goes up 5% after 4 or 5 years, then another 5% after another 4 or 5 years).

    You also can get awarded with "booster bucks" fake company currency that can be used to purchase items. They rarely give these out but you have to look for different programs and opportunities where you can earn them.

    They have an employee store at each facility that you can buy items from that are extremely discounted and you can use booster bucks to buy them. You can also order from the catalogs at the discount prices noted above and use booster bucks to buy them as well.

    They also hold lots of company lunches and meals throughout the year where they feed you lunch which is pretty nice.

    FOR PROFESSIONALS / HIGHER EDUCATION JOB SEEKERS (Regular Employees):

    There is tons of "Regular Full/Part-time" opportunity at this company right now. They are growing and looking to fill lots of leadership positions. As far as corporate goes, there seems to be a lot of positions available most of the time (good or bad not sure).

    They hire interns who intern with them most of the time (as long as there are open positions).

    They seem to be seeking younger professionals with little to no experience and are fresh out of school. This could be because they seem to pay slightly lower but after the AMAZING benefits and various different bonuses and gain sharing programs, your salary bumps up a bit.

    I would recommend trying to go for an hourly wage if possible (most of the supervision and management positions are becoming salaried though) because come November/December, you can expect to work 12 hour days at least 6 days a week. The rest of the year is a cakewalk though. But after working there for many years, trust me, hourly is the way to go.

    Did I mention their health benefits and PTO are AMAZING!! Regular employees are eligible for most of the benefits after only 3 months (there are a few that are 6 months).

    They have 3 different deductible levels to choose from and they are very affordable and provide good coverage. The company pays a very large percentage of the premium.

    The Dental and vision plans leave some to be desired, but are included with the medical plan premium ( which is already pretty low) so you can't complain.

    The starting PTO is pretty good too. It might not sound like much at first, but they add an extra 7 '4 day work weeks' where you work four 9 hour days (36 hours for the week) and get a day of your choosing off. This can be combined with your PTO if you take a full week to save 4 hours of your PTO.

    They also have these great wellness plans that allow you to earn two very large bonuses each year if you follow the guidelines. There are other benefits to the different wellness plans that allow you to earn 'booster bucks' too which can be used to purchase products from the catalogs or the employee store which sells things for super cheap.

    You get a nice 35% off non food catalogs and 40% off food catalogs to start. That percentage increases with time.

    Cons

    FOR ENTRY LEVEL / LOW EDUCATION LEVEL JOB SEEKERS (Temporary or Seasonal Employees):

    If you are hired for seasonal work, expect to be used and abused, then laid off right before or after Christmas. UNLESS, you work REALLY hard and show a great level of promise. These people that stick around all year long tend to be young college grads or students who are working while in school or their degree doesn't relate to the company or they don't apply for regular full-time positions when they arise. There are some who work most of the year that don't have any college, but they work hard and demonstrate ability to learn things fast and are trainable.

    Don't expect any huge raises or promotions unless you apply for a regular full-time position. They will not just hand it out. Also, don't expect to go anywhere based on how long you've been there either.

    You could work for 10 years as a temporary full-time employee never getting laid off and working all year 'round and still never get PTO or Medical benefits. Unless they change something along the line, but as of now that's how it is.

    You will have overtime opportunity, but that can quickly turn into feeling overworked. Be careful.

    FOR PROFESSIONAL / HIGHER EDUCATION JOB SEEKERS (Regular Employees):

    There aren't very many cons for the months of January through August/October. The biggest thing would be COMMUNICATION. They have HORRIBLE communication issues. Whether it's between departments, or resolving issues with co-workers. Could even be job openings that they know you want. They are bad at communicating.

    Peak season (October through December) is where it gets difficult.

    If you are salary, you are screwed. You will be expected to work when and where they need you. You will most likely work 12 hour days 6 days a week (sometimes 7) for two months straight (during peak season). Salary employees may receive slightly high bonuses and gain shares, but it may not make up for the amount of hours you put in.

    You will have to deal with a large number of seasonal employees who don't care about the company or don't have respect for it.

    Your managers will not be flexible during peak season. You will be made to feel like your personal life does not matter and that you are expected to be at work no matter what (during peak season only).

    They are very stiff on pay/salary. Very little room for negotiation there.

    You may not feel listened to or heard by your managers. You may have to bring up requests multiple times and feel like a nuisance before they resolve problems. Sometimes those problems won't ever get resolved.

    They leverage opportunity against you and use it to their advantage making you feel like if you can't handle this, or don't do that, it could affect your future opportunities.

    Advice to Management

    Have respect for the employees who have shown dedication and promise. COMMUNICATE with your employees. Let them know how such and such issue is coming along, not wait until they come to you for the third time asking about it.

    Don't make people feel like they can't have THEIR life outside of the company. Even if it's so busy that you're operating 7 days a week. If an employee presents an issue that they will miss work for, don't make them feel like they have to choose between their life and real problems, or their job and future with the company.

    It is not ok to tell someone "If I get asked about you when your being considered for a promotion in the future, I would have to let them know that you may have some reliability issues." Just because they asked for one Saturday off during peak season for a one time ever family event that is important to them and their wife when they have been working there for years and for the first 5 of those years, they didn't have time off benefits and probably took a total of 4-5 weeks unpaid during that entire 5 year period. RELIABILITY!? ARE YOU KIDDING ME?!

    Take a good look at morale among the Temporary Full Time employees who have worked at your company all around for 5+ years with no medical or PTO benefits. The company relies heavily on these employees and they are the ones who care the least about the place. They hate the organization to the core. Think about ways to offer some sort of package to those employees without being forced to by law.


  11. Helpful (1)

    "fun, but hard work, and meet new people every year"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Line Supplier in Monroe, WA
    Current Employee - Line Supplier in Monroe, WA
    Recommends
    Negative Outlook

    I have been working at Swiss Colony full-time (More than 5 years)

    Pros

    treats, benefits in booster, friends you make over the season, 401k, gifts you take home at the end of each year

    Cons

    breaks too short, pick on people, and have there favor pick who does nothing but get praise for someone else work done.

    Advice to Management

    some are far and some are very unfair, and mean spirited


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