Swiss Post Solutions Reviews | Glassdoor

Swiss Post Solutions Reviews

Updated December 12, 2018
132 reviews

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2.2
StarStarStarStarStar
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Dan Moscatiello
12 Ratings

Employee Reviews

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Pros
  • "weekly pay, great exposure to a corporate setting" (in 8 reviews)

  • "Opportunity for growth and the people there make it a great experience to work in a customer service driven field" (in 3 reviews)

Cons
  • "Not much room for growth, its ok as a starting job" (in 4 reviews)

  • "Some staff have to work 12 hour shifts 4 days per week" (in 3 reviews)

More Pros and Cons

  1. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Swiss Post Solutions full-time (More than 5 years)

    Pros

    They provide great customer servie

    Cons

    They do not pay well

    Advice to Management

    Learn how to listen to staff


  2. "It's What you Make it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Services Manager in Tysons, VA
    Former Employee - Client Services Manager in Tysons, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Swiss Post Solutions (More than a year)

    Pros

    Professional Growth, Customer Service Skills

    Cons

    Hours, Site location and demands

    Advice to Management

    Better Training & Support.

  3. "Client Comes Before the Employee"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Swiss Post Solutions full-time (More than a year)

    Pros

    You get to try new positions at different locations/industries. Great if you're trying to get your feet wet.

    Cons

    Managers over promise which leads to extended work hours and less benefits for the employees.


  4. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Swiss Post Solutions full-time

    Pros

    Really just a good working environment

    Cons

    Not great resources available in all regions


  5. Helpful (1)

    "Mailroom Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mailroom Associate in New York, NY
    Current Employee - Mailroom Associate in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Swiss Post Solutions full-time (More than a year)

    Pros

    -Opportunities to move up into company

    Cons

    -Many managers given jobs based off who they know, not because the actually deserve it
    -Not enough vacations days
    -Move people locations without discussing it with them.
    -If you tell them you don't want to go somewhere, they give you an ultimatium

    Advice to Management

    Employee relations are important, support your employees more and communicate better.


  6. "Entry Level"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Neutral Outlook
    No opinion of CEO

    I have been working at Swiss Post Solutions full-time (Less than a year)

    Pros

    Good on PTO and Overtime.

    Cons

    Repeated add on's of duties.


  7. "Could have been better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mailroom Clerk in New York, NY
    Current Employee - Mailroom Clerk in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Swiss Post Solutions full-time (More than a year)

    Pros

    Free goodies on occasion not having to buy food at times

    Cons

    No pay raise, false promises

    Advice to Management

    Value your employees

  8. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend

    I have been working at Swiss Post Solutions full-time (More than a year)

    Pros

    Nothing nice to say about them

    Cons

    Never have employee backs against their biggest clients. Will not speak up for you if you know your rights

    Advice to Management

    No words or comments


  9. "Client Services Managet"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Services Manager in New York, NY
    Current Employee - Client Services Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Swiss Post Solutions full-time (More than 8 years)

    Pros

    Paycheck is ok at Management level

    Cons

    Been in same role 9 years. All new opportunities are given to new hires. No promotion from within. Take advantage of hourly employees. No loyalty. Told to get rid of high paid and replace with lower.

    Advice to Management

    Promote from within. Stop training focus on just interns and set up a management training program


  10. Helpful (2)

    "Mailroom Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Swiss Post Solutions full-time

    Pros

    Great atmosphere and Great training in the beginning.

    Cons

    No room for advancement, no pay raise, working as a mailroom manager for 4 years and receive less than a dollar raise

    Advice to Management

    Should negotiate better contracts with the clients and take care of your employees. We are the ones that get the contracts renewed