Swissotel Hotels & Resorts Reviews

Updated Aug 6, 2020

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4.1
72%
Recommend to a Friend
91%
Approve of CEO
Swissotel Hotels & Resorts President Meinhard Huck
Meinhard Huck
14 Ratings
Pros
  • "Great pay, Friendly personnel, great benefits, HR is great(in 4 reviews)

  • "Attached with mall which is convenience enough for guest to explore(in 3 reviews)

Cons
  • "Long hours, expected to work double shifts at the drop of a hat(in 5 reviews)

  • "Having been an intern there, I was considered like a full-time employee because of the lack of employees in PR Department those months(in 4 reviews)

More Pros and Cons
  1. Helpful (1)

    "front desk"

    5.0
    Former Employee - Front Desk Agent 

    I worked at Swissotel Hotels & Resorts full-time

    Pros

    very nice people work here

    Cons

    long hours and not enough time off

  2. "Good company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Manager in Chicago, IL
    Recommends

    I have been working at Swissotel Hotels & Resorts full-time

    Pros

    Company cares for employees health and happiness with particular attention to mentorship and promotes from within

    Cons

    MOD shifts and somewhat strict requirement for 9.5 hour work days


  3. Helpful (2)

    "Front Office Agent"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Swissotel Hotels & Resorts full-time for more than 3 years

    Pros

    They have Great Benefits and offer free workout classes throughout the week

    Cons

    Management So-So. Not alot of direction or recognition for employees that actually work hard.

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  4. Helpful (1)

    "Great work environment"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Risk Management in Chicago, IL
    Recommends

    I have been working at Swissotel Hotels & Resorts full-time

    Pros

    Great pay, Friendly personnel, great benefits, HR is great

    Cons

    Days are extremely busy. A lot is expected of you from staff and guests.

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  5. Helpful (1)

    "in room dining cashier"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Swissotel Hotels & Resorts

    Pros

    decent pay, room for growth, benefits for full time employees and an employee cafeteria

    Cons

    8 hours is not a standard shift. i often did 20 hour shifts here and it was very difficult to take time off.

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  6. Helpful (2)

    "swissotel"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Executive Chef in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Swissotel Hotels & Resorts full-time for more than a year

    Pros

    great salary, great benefits, travel opportunities

    Cons

    union staff is hard to manage

  7. Helpful (1)

    "Manager"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Chicago, IL
    Recommends
    Positive Outlook

    I have been working at Swissotel Hotels & Resorts full-time for more than 8 years

    Pros

    Family environment, 401k, great insurance, Vitality community and great health initiatives.

    Cons

    24 hour operation is a lifestyle, some departments are spread thin with not enough staff. Departments need to find new ways to work together and encourage their employee's happiness

  8. "Nice place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Swissotel Hotels & Resorts full-time

    Pros

    Very friendly environment, helpful and professional team. The place has a nice clientele. The best of its business in the city. The company offers opportunities to switch cities/countries.

    Cons

    Hospitality is not for everybody. This is a top notch place so it is hard to get somewhere if this is not your thing. Be careful at start.

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  9. Helpful (4)

    "Sales Manager"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Swissotel Hotels & Resorts

    Pros

    Great company to work for. Great benefits and property to sell.

    Cons

    Incentive program could be improved

  10. Helpful (3)

    "Front Desk Coordinator"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Front Office Coordinator in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Swissotel Hotels & Resorts

    Pros

    Great benefits, especially health insurance as the employer covers about 90% of the costs.

    Cons

    Long hours, expected to work double shifts at the drop of a hat.You will be penalized for any mistake, but if you are manager's pet then you are off the hook. Zero chance of moving on up.

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Found 51 reviews