Swissport Reviews

Updated Aug 6, 2020

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3.1
54%
Recommend to a Friend
61%
Approve of CEO
Swissport President and CEO Eric Born (no image)
Eric Born
117 Ratings
Pros
Cons
  • "Low pay, management issues (sometimes)(in 68 reviews)

  • "No benefits and we do the hard work(in 68 reviews)

More Pros and Cons
  1. Featured Review

    "Great learning experience"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Swissport

    Pros

    Learn a lot about yourself in customer service. Lasting relationships with guests and co-workers. Learn the Ins & Outs of the airline industry. Flexible work environment. Room for growth.

    Cons

    Must not let unruly guests get the best of you. Must keep it professional at all times.

    Continue reading
  2. "GREAT EXPERIENCE"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - GSA - Guest Service Agent in Houston, TX
    Recommends
    Approves of CEO

    I worked at Swissport full-time

    Pros

    good pay, grow within the job, great coworkers

    Cons

    I don't have anything negative about this company


  3. "Decent company to work for."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations Manager in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Swissport full-time for more than 3 years

    Pros

    Transferable experience, good training programs

    Cons

    Long hours, unreasonable expectations due to contracts

  4. COVID-19

    "Enjoyable learning experience!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Aircraft Fueler in Phoenix, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Swissport full-time for more than a year

    Pros

    Work with some pretty cool people, the comradery was very nice.

    Cons

    No raises, Hot in the summer, can be high paced.

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  5. "I just wanted to give insight on what to expect."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Passenger Service Agent in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Swissport part-time for more than a year

    Pros

    Flexibility. You are able to change schedule whenever you like.

    Cons

    None. Everything was running smoothly while i was there.

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  6. Helpful (1)

    "Its alright"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Passenger Service Agent in Las Vegas, NV
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Swissport full-time for more than 8 years

    Pros

    Being around airplanes Learning the Ins & Outs of the airport Flexible

    Cons

    Low pay Management plays favoritism, so don't expect much unless you're friendly with management. Management wont disclose what airlines we can travel with. If flight is delayed, you are stuck at the airpot until that airplanes departs.

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  7. "Aircraft Services"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - General Operative 

    I have been working at Swissport part-time

    Pros

    Good organisation and very team friendly

    Cons

    Hard to achieve promotional opportunities

  8. "Not great"

    1.0
    Former Employee - Pipeline Operator in Chicago, IL

    I worked at Swissport full-time for more than a year

    Pros

    Easy to get employed. On the job training.

    Cons

    Toxic work culture. Low pay

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  9. "Excellent Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Service Agent Check-In in Albuquerque, NM
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Swissport full-time

    Pros

    I recommend to everyone to enjoy the company

    Cons

    Loyalty, Acceptance, Respect , Secure and offer Diversity of International Team.

  10. "Mismanaged Company"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Supervisor in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Swissport full-time for more than 3 years

    Pros

    Working around airplanes is fun

    Cons

    Management, salary, benefits are all subpar.

    Continue reading
Found 1089 reviews