Swissport Reviews | Glassdoor

Swissport Reviews

Updated Aug 16, 2019

To filter reviews, or .

Found 1006 reviews

2.8
StarStarStarStarStar
Rating TrendsRating Trends
43%
Recommend to a Friend
46%
Approve of CEO
Eric Born
83 Ratings
Pros
  • "Free Airline tickets for you and your family ,access to the entire Airport(in 88 reviews)

  • "good work environment, friendly atmosphere(in 31 reviews)

Cons
  • "No benefits and we do the hard work(in 62 reviews)

  • "Low pay for having to deal with 400(in 55 reviews)

More Pros and Cons
  1. Featured Review
    Helpful (22)

    "Swissport Pax Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Pax Agent in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Swissport full-time for more than a year

    Pros

    The pros are that you get a lot of hours. Working in the airport you have to be prepared for delays, offloads and working weekends and holidays. This is a wonderful experience.

    Cons

    The con is dealing with rude passengers but you just have to help them the best way you can and continue to smile

    Swissport2018-10-30
  2. Helpful (1)

    "Easy work but very precise at the same time"

    StarStarStarStarStar
    Current Employee - Aircraft Fueler 

    I have been working at Swissport full-time

    Pros

    A lot of OT and great benefits And a lot of freetime

    Cons

    It’s really hot during the summer but if you drink tons of water it’s basically free money

    Swissport2019-07-03
  3. "Ehhh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Passenger Service Agent in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Swissport part-time for more than a year

    Pros

    Meeting people from all over the world

    Cons

    pay should be the same as other passenger service agent that work directly for the airlines

    Swissport2019-08-12
  4. "Good employeer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Agent in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Swissport full-time for more than a year

    Pros

    Great people to work with , great benefits

    Cons

    Low pay to start and move up

    Advice to Management

    Raise wages

    Swissport2019-08-01
  5. "...."

    StarStarStarStarStar
    Current Employee - Ramp Agent 

    I have been working at Swissport full-time

    Pros

    Pay is pretty good 17

    Cons

    Slow, slow slow slow slow

    Swissport2019-08-01
  6. "Good place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Baggage Handler in Dulles, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Swissport full-time for less than a year

    Pros

    Gets to work around airplanes

    Cons

    No travel benefits, not many benefits when compared to working for an airline for a similar job title.

    Swissport2019-07-22
  7. "great job for singles"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cabin Cleaner/Lead Ramp Agent in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Swissport full-time for more than a year

    Pros

    many hours plenty of over time.

    Cons

    too many hours if you have a family at home.

    Swissport2019-07-16
  8. Helpful (1)

    "Good for Hourly workers looking to make decent money in MIA. everyone else- stay away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Human Resources Manager in Miami, FL
    Doesn't Recommend

    I worked at Swissport full-time for more than 3 years

    Pros

    It might work for you if you are the type of person to turn your head and just receive mediocre pay.

    Cons

    Toxic work environment. At the Regional level they only care about making profits. Added responsibilities as needed but not compensated accordingly. There is no such thing as culture except for crooks and lying managers. Very little chance for collaboration or making a change in this place.

    Swissport2019-07-29
  9. "Good job for millenials"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Refueler in Las Vegas, NV
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Swissport part-time for less than a year

    Pros

    Easy job, Hard work sporatically, lots of down time

    Cons

    sometimes have to stay past shift, usually will not get holidays off

    Swissport2019-07-16
  10. "It's ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Passenger Service Agent in Las Vegas, NV

    I worked at Swissport full-time for less than a year

    Pros

    Could be a place to have good career experience.

    Cons

    low pay and lack of communication with management.

    Swissport2019-07-16
Found 1006 reviews