Swissport Reviews | Glassdoor

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Swissport Reviews

Updated January 18, 2018
623 reviews

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2.7
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Eric Born
53 Ratings

623 Employee Reviews

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Pros
  • Nice work environment, steady wage (in 26 reviews)

  • Something different everyday no day is ever the same meeting new people working as a team (in 19 reviews)

Cons
  • Subcontracting not so good job low pay (in 46 reviews)

  • Communication is terrible and no benefits (in 45 reviews)

More Pros and Cons

  1. "Fast paced Line Maintenance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Aircraft Mechanic in Honolulu, HI
    Current Employee - Aircraft Mechanic in Honolulu, HI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Swissport full-time (Less than a year)

    Pros

    95% Day shift work, straight 8 hours, professional leadership team listens to rank and file concerns.

    Cons

    Shortage of equipment, but getting better.
    Overtime and holiday pay calculating practice sacrifices employee pay

    Advice to Management

    Sick leave would be nice,
    or hourly bonus for no sick leave.


  2. "Baggage handler"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Ramp Service Agent in Houston, TX
    Current Employee - Ramp Service Agent in Houston, TX
    Recommends
    Positive Outlook

    I have been working at Swissport full-time (Less than a year)

    Pros

    Benefits are descent, I learned alot

    Cons

    Working in cold weather, not enough equipment to perfom duties

  3. "Brand Ambassador"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Passenger Service Agent in Jamaica, NY
    Former Employee - Passenger Service Agent in Jamaica, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Swissport part-time (More than a year)

    Pros

    You learn a lot about the airport operations
    Diverse environment
    Have to work with multiple other companies such as TSA, Global Security, etc.

    Cons

    Flight delays and cancellations are inconvenient and unpredictable
    Must stay to work during flight delays

    Advice to Management

    Management was inconsistent, in my two years there, I had three different managers.


  4. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Swissport full-time (More than 8 years)

    Pros

    Always have opportunity to scale up

    Cons

    It's a sub contractor company and when any contract end they don't have where to relocate the employees


  5. "Passengers Service Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Swissport part-time (More than a year)

    Pros

    Interacting with different nationality on a daily basis which built up excellent customer services.

    Cons

    Low pay for having to deal with 400+ passengers daily


  6. "Cabin cleaner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cabin Cleaner in Miami, FL
    Former Employee - Cabin Cleaner in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Swissport full-time (More than 5 years)

    Pros

    Responsible,Reliable,and very self driven

    Cons

    The flights were always late


  7. "Deicing coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Swissport full-time

    Pros

    Has a great benefits package

    Cons

    Lack of experience in management

  8. "Good"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Swissport full-time

    Pros

    I got full time position with decent pay.

    Cons

    Ramp agents are some of the hardest people to deal with


  9. "Run"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Passenger Service Agent in Jamaica, NY
    Current Employee - Passenger Service Agent in Jamaica, NY
    Doesn't Recommend

    I have been working at Swissport full-time (More than a year)

    Pros

    The aviation experience that you receive.

    Cons

    Everything
    Thy need to audit themselves


  10. "Not a permanent job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Swissport part-time (Less than a year)

    Pros

    None, we suppose to receive a 500 bonus at 6 months and the again at a yr. Medical, dental, vision, but its all expensive.

    Cons

    Warehouse employees work in the cold to take inventory 3 deg tempertures and lower. The warehouse is always 20 degrees lower than the real temperature. The supervisors have no respect for employees. If you call out the supervisor call your phone to Tell you if you not dying come to work. Its a mess.

    Advice to Management

    Start over


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