Sword Ciboodle Reviews | Glassdoor

Sword Ciboodle Reviews

4 reviews

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3.0
Star Star Star Star Star
Recommend to a friend
Approve of CEO
(no image)
Richard DeFrancisco
3 Ratings

Employee Reviews

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  1. Helpful (1)

    "Great career opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Chicago, IL
    Current Employee - Product Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sword Ciboodle full-time (More than 10 years)

    Pros

    Working within a dynamic environment that exposes you to a variety of challenges that help you grow your experience and career.

    Cons

    This is not a well known company or brand, more a of a diamond in the rough. Lots of hard work for those willing to commit to it.


  2. Helpful (3)

    "Low Pay and 100% Travel"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Process Developer in Chicago, IL
    Former Employee - Business Process Developer in Chicago, IL
    Doesn't Recommend
    No opinion of CEO

    Pros

    The Deployment staff is amazing. You will be hard pressed to find another group of people that get along so well. We get along great and make the best of what we have.

    Cons

    Projects seem to be undersold and then Deployment needs to extensive overtime in order to make up for lack of development days paid for by the client.

    Salaries are low for the area. Junior BPD's get an offer of 50k or so. Don't be afraid to ask for 10% more though, you may get it. Expect 3% raises unless you are a favorite or something.

    Working on Deployment is about being deployed so expect to be traveling M-F every week unless you are on the bench.


  3. "Very good junior staff, interesting technology but very out of date; has missed the new wave of CRM systems."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sword Ciboodle full-time (More than 3 years)

    Pros

    Small company, allows exposure to different clients, verticals, challenges etc.

    Cons

    No growth or real prospects for wage improvement.

    Advice to Management

    Be Leaders.


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  5. Helpful (2)

    "Senior Leadership Could Use Help"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Upon starting my career at the organization, I found it to be quite positive and very well positioned to be the contact center software provider of the future. The scottish culture, personality and more made this company a gem for the industry.

    Cons

    However, once our board member brought in new senior leadership for our Americas business unit, things just did not work. Things were not getting done and the business unit was faltering. Sales slumped, and things just did not work. The company could really use some help. New management that has acquired the company seems to be going down the same path.

    Advice to Management

    Preserve Ciboodle culture and change poor habits. Bring in new ideas and leadership.