Symetra Reviews | Glassdoor

Symetra Reviews

Updated September 19, 2017
204 reviews

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204 Employee Reviews

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Pros
Cons
  • There is a poor Work-life balance, lack of priority (in 10 reviews)

  • Middle management looses site of upper management vision (in 6 reviews)

More Pros and Cons

  1. Helpful (1)

    "Fairly good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mainframe Developer in Bellevue, WA
    Current Employee - Mainframe Developer in Bellevue, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Symetra full-time

    Pros

    they emphasize work life balance- and do a pretty good job of it
    location is great- restaurants, shopping around
    Bus station is close by, easy to get to

    Cons

    As long as you do your part of the work, don't worry about the project being successful. Company thrives on pointing fingers by management, so be prepared to cover your butt.
    Some IT managers say they reward for hard work, but they like to talk about people differently when your not around.
    Working on mainframe systems is not fun for someone who has developed on other systems

    Advice to Management

    Improve systems to this century and allow people to develop their programming skills.


  2. Helpful (1)

    "Senior Underwriting Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in Washington, DC
    Current Employee - Senior Consultant in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Symetra full-time (Less than a year)

    Pros

    Excellent benefits, compensation, great manager/co workers

    Cons

    Cannot think of any cons to working for Symetra

  3. "Case Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Case Manager in Bellevue, WA
    Former Employee - Case Manager in Bellevue, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Symetra full-time (More than a year)

    Pros

    Location is nice. Walking distance to the mall. Bellevue is beautiful. View is wonderful. Some people are good-looking and fun to work with. Some hot guys are nice to work with.

    Cons

    The biggest downside for me is super low pay!!! It is unbelievable that such a successful company pays very little to its managers. They just give people managers' titles but pay like you work in a call center. Also they have late policy!!!!!!!!!!!!!! Really????????!!!!!!!!! If you are late more than 7 times a year, they will let you go. Really? what a sick person came up with this policy?!!! And they do count how many times you call in sick. But the best part of the job is being constantly monitored by quality assurance team. They listen to the phone calls, monitor data entry etc. On top of all of that craziness, parking is $170 a month. They just basically steal money from my check. I am glad i found a better job with less stress and more money. Don't work at Symetra!!! Extremely cheap company!!!!

    Advice to Management

    My advice for them is to go to hell with this low pay, very poor benefits and stupid late policy. I will never have any business with Symetra. Treating your employees that bad just shows how you treat your clients. Bad, bad, bad!


  4. "Good Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bellevue, WA
    Current Employee - Anonymous Employee in Bellevue, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Symetra full-time (Less than a year)

    Pros

    Get ready to learn something new every day!!

    Cons

    Should be higher salary for the work load.

    Advice to Management

    know and truly understand the duties of the team you are managing.


  5. "Associate Customer Operations Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Customer Operations Representative in Bellevue, WA
    Current Employee - Associate Customer Operations Representative in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Symetra full-time (Less than a year)

    Pros

    Great company. All about promoting within and building employees into better assets to the company. Automatically qualify to take LOMA courses. No wait period. All about work home life balance. Great management team.

    Cons

    Low starting salary. Parking is expensive.

    Advice to Management

    Pay higher starting salaries.


  6. "IT Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bellevue, WA
    Current Employee - Anonymous Employee in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Symetra full-time (More than 5 years)

    Pros

    Symetra offers opportunities to innovate, move ahead and to do new things.

    Cons

    You need to seek and become aware of these opportunities, they are not handed out.

    Advice to Management

    Keep encouraging people to better themselves and the company.


  7. "Culture of growth and community"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Symetra full-time (More than 10 years)

    Pros

    Community focus, peers are actively supportive of your success as an individual and teammate.

    Cons

    Technology gap, lots of manual processes, slow pace

  8. Helpful (1)

    "Sales operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bellevue, WA
    Former Employee - Anonymous Employee in Bellevue, WA
    Doesn't Recommend
    Disapproves of CEO

    I worked at Symetra (More than 8 years)

    Pros

    good starting point for experience

    Cons

    Executive management bureaucracy is crippling to any forward momentum and overall morale of the organization.

    Advice to Management

    You are getting in the way of the company's success.


  9. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    No opinion of CEO

    I have been working at Symetra full-time

    Pros

    lots of development and growth opportunities

    Cons

    The pay isn't very competitive


  10. Helpful (6)

    "Sweat Shop"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Applications Developer in Bellevue, WA
    Former Employee - Applications Developer in Bellevue, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Symetra full-time (More than 10 years)

    Pros

    It has heat and air conditioning.

    Cons

    It was a nice place to work until the company was taken over by new management a few years ago.

    The place is driven by fear, tacit threats and overt intimidation. Deadlines are unrealistic, with many overtime hours without compensation or recognition.

    Middle management is a collage of odious buffoons, imbeciles, and bullies. Cubicles are tiny, and they pack us in like sardines. They took away telecommuting, gradually making it suck more and more to work there, as if they are testing our breaking point.

    Most of the managers in my department had no insurance or financial background; I believe they were hired based upon their ability to bully and intimidate. They would shout at us and drop f-bombs, in meetings and on the floor. I have seen women driven to tears by tirades over minor oversights. I am sure the managers never read the HR policy on Civil Treatment.

    I was in the business for over thirty years, and I never worked at a place worse than this. A back-stabbing environment where there is zero trust among employees and everyone fears the managers. And if you make a mistake, you will be treated at best to a public chewing-out. Keel-hauling is the preferred method of discipline. Avoid this toxic place at all costs.

    Advice to Management

    You are beyond all hope and redemption.


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