Symetra Reviews | Glassdoor

Symetra Reviews

Updated January 21, 2018
217 reviews

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217 Employee Reviews

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Pros
Cons
  • There is a poor Work-life balance, lack of priority (in 10 reviews)

  • Upper management out of touch with the realities of front line employees (in 11 reviews)

More Pros and Cons

  1. Helpful (8)

    "Do not recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Training Specialist in Waltham, MA
    Former Employee - Training Specialist in Waltham, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Symetra full-time (More than a year)

    Pros

    Reasonable benefits, good co-workers, nothing else

    Cons

    Poor leadership, decisions made based on personal relationships

    Advice to Management

    Take a closer look at your leadership team


  2. "Sales Support Wholesaler"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Support Wholesaler in Bellevue, WA
    Former Employee - Sales Support Wholesaler in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Symetra (Less than a year)

    Pros

    Terrific pay. Terrific Managers. Great Company Benefits and work life balance promotion.

    Cons

    Steep learning curve. Lots of testing and certifications needed.

    Advice to Management

    Continue doing a terrific job

  3. Helpful (6)

    "Fairly good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mainframe Developer in Bellevue, WA
    Current Employee - Mainframe Developer in Bellevue, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Symetra full-time

    Pros

    they emphasize work life balance- and do a pretty good job of it
    location is great- restaurants, shopping around
    Bus station is close by, easy to get to

    Cons

    As long as you do your part of the work, don't worry about the project being successful. Company thrives on pointing fingers by management, so be prepared to cover your butt.
    Some IT managers say they reward for hard work, but they like to talk about people differently when your not around.
    Working on mainframe systems is not fun for someone who has developed on other systems

    Advice to Management

    Improve systems to this century and allow people to develop their programming skills.


  4. Helpful (1)

    "Senior Underwriting Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in Washington, DC
    Current Employee - Senior Consultant in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Symetra full-time (Less than a year)

    Pros

    Excellent benefits, compensation, great manager/co workers

    Cons

    Cannot think of any cons to working for Symetra


  5. Helpful (1)

    "Case Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Case Manager in Bellevue, WA
    Former Employee - Case Manager in Bellevue, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Symetra full-time (More than a year)

    Pros

    Location is nice. Walking distance to the mall. Bellevue is beautiful. View is wonderful. Some people are good-looking and fun to work with. Some hot guys are nice to work with.

    Cons

    The biggest downside for me is super low pay!!! It is unbelievable that such a successful company pays very little to its managers. They just give people managers' titles but pay like you work in a call center. Also they have late policy!!!!!!!!!!!!!! Really????????!!!!!!!!! If you are late more than 7 times a year, they will let you go. Really? what a sick person came up with this policy?!!! And they do count how many times you call in sick. But the best part of the job is being constantly monitored by quality assurance team. They listen to the phone calls, monitor data entry etc. On top of all of that craziness, parking is $170 a month. They just basically steal money from my check. I am glad i found a better job with less stress and more money. Don't work at Symetra!!! Extremely cheap company!!!!

    Advice to Management

    My advice for them is to go to hell with this low pay, very poor benefits and stupid late policy. I will never have any business with Symetra. Treating your employees that bad just shows how you treat your clients. Bad, bad, bad!


  6. Helpful (1)

    "Good Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bellevue, WA
    Current Employee - Anonymous Employee in Bellevue, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Symetra full-time (Less than a year)

    Pros

    Get ready to learn something new every day!!

    Cons

    Should be higher salary for the work load.

    Advice to Management

    know and truly understand the duties of the team you are managing.


  7. "Associate Customer Operations Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Customer Operations Representative in Bellevue, WA
    Current Employee - Associate Customer Operations Representative in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Symetra full-time (Less than a year)

    Pros

    Great company. All about promoting within and building employees into better assets to the company. Automatically qualify to take LOMA courses. No wait period. All about work home life balance. Great management team.

    Cons

    Low starting salary. Parking is expensive.

    Advice to Management

    Pay higher starting salaries.

  8. "IT Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bellevue, WA
    Current Employee - Anonymous Employee in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Symetra full-time (More than 5 years)

    Pros

    Symetra offers opportunities to innovate, move ahead and to do new things.

    Cons

    You need to seek and become aware of these opportunities, they are not handed out.

    Advice to Management

    Keep encouraging people to better themselves and the company.


  9. "Culture of growth and community"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Symetra full-time (More than 10 years)

    Pros

    Community focus, peers are actively supportive of your success as an individual and teammate.

    Cons

    Technology gap, lots of manual processes, slow pace


  10. Helpful (3)

    "Sales operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bellevue, WA
    Former Employee - Anonymous Employee in Bellevue, WA
    Doesn't Recommend
    Disapproves of CEO

    I worked at Symetra (More than 8 years)

    Pros

    good starting point for experience

    Cons

    Executive management bureaucracy is crippling to any forward momentum and overall morale of the organization.

    Advice to Management

    You are getting in the way of the company's success.


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