Symetra Reviews | Glassdoor

Symetra Reviews

Updated July 17, 2017
199 reviews

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199 Employee Reviews

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Pros
  • Really good work-life balance in most parts of the company (in 28 reviews)

  • The company offers good Benefits (in 14 reviews)

Cons
  • There is a poor Work-life balance, lack of priority (in 10 reviews)

  • Upper management out of touch with the realities of front line employees (in 10 reviews)

More Pros and Cons

  1. Helpful (1)

    "Caution"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commercial Mortgage Loan Analyst in Seattle, WA
    Former Employee - Commercial Mortgage Loan Analyst in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Symetra (More than 3 years)

    Pros

    The company offers good Benefits

    Cons

    There is a poor Work-life balance, lack of priority

    Advice to Management

    Goals are not the same as expectations


  2. "Working at Symetra"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bellevue, WA
    Current Employee - Anonymous Employee in Bellevue, WA
    Recommends
    Positive Outlook

    Pros

    Great company! I have had a really great experience working with Symetra so far. I have a great team and they have all been very helpful. I feel like I am challenged in my work and learning and developing new skills.

    Cons

    Parking, kinda stinks having to pay to go to work (parking or bus) but that comes with working in a big city.

  3. Helpful (5)

    "Very Poor Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Specialist in Bellevue, WA
    Former Employee - IT Specialist in Bellevue, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Symetra (More than 5 years)

    Pros

    Salary was decent but business processes archaic

    Cons

    This company has eliminated so many long standing employees and replaced them with recent community college graduates. Management is unethical.

    Advice to Management

    Have Mr Marra do something for his 4 mill a year besides golf the world.


  4. Helpful (2)

    "Just keep on doing what you're doing!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Bellevue, WA
    Current Employee - Software Engineer in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Symetra full-time

    Pros

    Very friendly and helpful co-workers. Fun environment to spend your working day around. People always seem to have a smile on their faces, no matter the weather. Always encouraged to look after your personal health, regardless of the current work situation.

    Cons

    Has a big ramp up time in education for the position I took. This can be frustrating if you wanted to hit the ground running and write code on day 1.

    Advice to Management

    Keep doing what you're doing. You're listening to your employees and balancing their needs with your own. It is a refreshing change to be seen more as a human.


  5. Helpful (3)

    "Teamwork"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Examiner
    Current Employee - Claims Examiner
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Symetra full-time (More than a year)

    Pros

    Great values, very kind and caring people and emphasis on teamwork.

    Cons

    Despite being told that Symetra likes to hire from within this is not consistently the case. The performance rating system needs to be overhauled or thrown out. Lack of concrete support to improve.

    Advice to Management

    Could use clearer concrete info to help with developing a career plan as well as how to improve in current position.


  6. Helpful (3)

    "Full of growth potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Sales Associate in Los Angeles, CA
    Former Employee - Senior Sales Associate in Los Angeles, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Symetra full-time (More than 8 years)

    Pros

    Long-term, established company. Good Leadership. Growth opportunities. Quarterly all-employee meetings where you can learn current information and future plans and direction of the company. Overall, I worked with a great team. Loved relationship building with Employers, TPAs, Agents.

    Cons

    Heavy workload, renewal and new business times 4th quarter & 2nd quarter can be challenging. True of all insurance industry positions. Must find ways to keep the work dynamic and avoid burn out from repetition.

    Advice to Management

    Recognize, reward & retain valued long term employees.


  7. Helpful (1)

    "Internal Wholesaler"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Internal Wholesaler in Bellevue, WA
    Current Employee - Internal Wholesaler in Bellevue, WA
    Recommends
    Positive Outlook

    I have been working at Symetra full-time (More than 3 years)

    Pros

    I am provided with autonomy in my work and enjoy working with my boss. A culture to promote from within on the sales desk. Compensation is good/above average for an internal wholesaler. Growing company that looks to continue establishing itself in the independent & broker dealer/wire distribution.

    Cons

    A lack of track record promoting to the field (external wholesalers). People will generally start as sales support specialists prior to being promoted to internal wholesalers. This can take around a year for most people. CRM and other internal systems are not up-to-date despite living in a tech hub.

    Advice to Management

    growing pains are difficult for any company. Better prospecting tools and advisor intelligence would help. Some of the systems are very outdated.

  8. Helpful (1)

    "Senior Accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Accountant in Seattle, WA
    Current Employee - Senior Accountant in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Symetra (More than a year)

    Pros

    Great place to work with team members that are friendly and easy to work with

    Cons

    During the busiest season their is long hours, the IT systems can be hard to work with


  9. "Basic employment info"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook

    I have been working at Symetra full-time

    Pros

    great for teleworkers and those with family obligations

    Cons

    It's not what you know but who you know

    Advice to Management

    interact more with non-sales employees


  10. "Customer Service Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in West Des Moines, IA
    Current Employee - Customer Service in West Des Moines, IA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Smaller work environment, Strong support systems,

    Cons

    Experiencing some growing pains ,

    Advice to Management

    To consult your frontline employees for suggestions also


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