Symphony Health Solutions Reviews | Glassdoor

Symphony Health Solutions Reviews

Updated Feb 1, 2019

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Found 58 reviews

2.7
StarStarStarStarStar
Rating TrendsRating Trends
32%
Recommend to a Friend
42%
Approve of CEO
Symphony Health Solutions CEO Neal Bibeau  (no image)
Neal Bibeau
17 Ratings
Pros
Cons
More Pros and Cons
  1. Helpful (1)

    "Happy employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Symphony Health Solutions full-time for more than 8 years

    Pros

    Great benefits and work life balance

    Cons

    Fast paced environment and at times weekend work is needed, but work from home options, make balancing work and personal like make it well worth the job.

    Continue reading
    Symphony Health Solutions2018-12-06
  2. Helpful (7)

    "Don't do it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Consultant 
    Doesn't Recommend
    Negative Outlook

    I worked at Symphony Health Solutions full-time

    Pros

    Flexible (seriously flexible) If you are one of the many people that doesn't do anything, it is a pretty sweet gig

    Cons

    Clueless leadership, no development opportunities If you are one of the few people that works hard, you will be worked to death

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    Symphony Health Solutions2019-02-01
  3. Helpful (5)

    "Bad news"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Symphony Health Solutions full-time for more than a year

    Pros

    Telecommute and some good people

    Cons

    Clueless management. The only thing you’ll learn from your manager is how to suck up to get ahead. The monkeys are running the circus. No career development. Plan to do the same job forever. Iffy company future. No respect for personal time. People work weekends, nights and holidays and it’s expected they don’t complain. Profit at any cost. Ruthless and cold. Stressful. Not a good culture.

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    Symphony Health Solutions2018-11-25
  4. Helpful (5)

    "Chaotic and toxic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I have been working at Symphony Health Solutions full-time

    Pros

    Flexibility to work from home depending on position.

    Cons

    Everything else. Complete lack of accountability from data accuracy to unprofessionalism. Generally no room to grow and even in the case of promotion, unless moving into sales, a different job title won't actually come with any new responsibilities or skills.

    Symphony Health Solutions2018-10-27
  5. Helpful (1)

    "Great people - great environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Symphony Health Solutions

    Pros

    Lots of opportunities to learn and better your skills

    Cons

    Have to be self motivated

    Symphony Health Solutions2018-10-04
  6. Helpful (1)

    "Data Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at Symphony Health Solutions full-time

    Pros

    work-life balance is good. 3-weeks paid holidays for new grad

    Cons

    Lack of formal training. I have no idea what I am doing sometimes

    Symphony Health Solutions2018-09-06
  7. Helpful (4)

    "What a waste!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Symphony Health Solutions full-time

    Pros

    Wish I had something to say here

    Cons

    Pretty much everything. Lack of leadership, extremely poor talent, will pay you peanuts to do everything

    Continue reading
    Symphony Health Solutions2018-09-21
  8. Helpful (3)

    "Consultant"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 

    I have been working at Symphony Health Solutions full-time

    Pros

    flexible schedule. work life balance is what you make of it.. if you set your own standards and boundaries, it can work for you; otherwise, people will push you to work crazy hours.

    Cons

    lack of organization or standard processes, no training. no clear direction on how to move up. very hard to get promoted.

    Symphony Health Solutions2018-04-12
  9. "Not a good work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Statistician in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Symphony Health Solutions full-time for more than 3 years

    Pros

    Decent salary and "ok" benefits. Good work hours for some positions, others seem to work non-stop.

    Cons

    Management by fiat - whatever catches their eye seems to wind up as a priority. Unclear goals, pet projects get elevated over production work, requirements shift without notice or reason. The place is run on a fear culture after three years of staff cuts and downsizing. The expectation is that anyone can be fired without notice or reason at any time. Basically, if you work there, you can expect to be fired at any moment.

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    Symphony Health Solutions2018-05-11
  10. Helpful (7)

    "Toxic soup"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Symphony Health Solutions full-time for more than 10 years

    Pros

    Despite the toxic culture that is fueled by poor management, there are truly great people that work and have worked for SHS and it's prior versions (WK, NDC). Good benefits under WK (a European-based firm) but once Symphony investors bought the health arm, that went away.

    Cons

    Extremely poor leadership that creates a highly toxic culture. Little female leadership (it's a good ole' boys club all the way). Highly political environment that hinders the ability to take care of customers. Customers are not a priority - revenue at any cost, giant egos and ridiculous sales bonuses for those contributing the least to the financial health of the organization or to the care and satisfaction of their customers.

    Continue reading
    Symphony Health Solutions2018-05-03
Found 58 reviews