Symphony Health Solutions Reviews | Glassdoor

Symphony Health Solutions Reviews

Updated July 11, 2017
41 reviews

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2.5
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Neal Bibeau
7 Ratings

41 Employee Reviews

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  1. Helpful (2)

    "Neutral"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analytics Consultant in Conshohocken, PA
    Current Employee - Senior Analytics Consultant in Conshohocken, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Symphony Health Solutions (More than a year)

    Pros

    Good salary, WFH potential, nice colleagues

    Cons

    Lack of training and org. structure, not much like a culture

    Advice to Management

    Invest in your employees


  2. Helpful (1)

    "Great company, just needs more people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intern - Hourly in Phoenix, AZ
    Current Employee - Intern - Hourly in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Symphony Health Solutions (Less than a year)

    Pros

    - Great management to foster learning
    - Phoenix office is in a good location

    Cons

    There is quite a bit of work going around right now, so many people are stressed

    Advice to Management

    Hire more people so that quality can remain at its high standard without stressing out current workers

  3. Helpful (2)

    "not a good place if you are not in executive position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analytics Consultant in Conshohocken, PA
    Former Employee - Analytics Consultant in Conshohocken, PA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Symphony Health Solutions full-time (More than a year)

    Pros

    As a pharma data provider and management consulting firm they are spending good time innovating new things in this space. They have more money as compared to other management consulting firms due to the data that they sell.

    Cons

    - Lack of good structure and organization of work
    - poor compensation, HR and higher management has has no understanding of how to arrive at a final salary figure. Sometime even people with 10 years of experience in company would be earning same as a new hire with 2 years of experience.
    - very poor in keeping talent. They hire people with big college names or jargons in their resume, even if they have negligible experience in same space. Later they end up being frustrated with them
    - most of the people prefer working from homes and their is very low or no mentorship or learning from peers. Come here when you know things and want to just manage junior consultants.
    - 70% of people I met were either frustrated with their jobs, boss or work-life balance. Few folks are coming office quietly on weekends as well. Poor management and staffing is the reason.
    - if you tell them that you love your work life balance and would not be working after office hours, chances are you might have to leave company

    Advice to Management

    Work Life balance is very important. If you offer better payscales and work life balance people would join you vs. other management consulting companies in this space.
    I remember one of the Directors once telling a junior team member "never say no to what your manager tells. manager always has a plan for you." seriously!!!! do you want to work with intelligent people driven with their curiosity and skills or some dumb headnodders to obey everything Manager says.


  4. Helpful (1)

    "Not what they lead you to believe."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Symphony Health Solutions full-time

    Pros

    Sometimes you're able to work from home.

    Cons

    Tight cliques and high school level thinking/actions by upper management. Can't believe this is still happening after all these years. No growth potential at this point, since they'll sell when they have a chance.

    Advice to Management

    Clean your upper management house. Bring in people who really care about their teams.


  5. Helpful (3)

    "Avoid at all costs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Horsham, PA
    Current Employee - Consultant in Horsham, PA
    Doesn't Recommend
    Negative Outlook

    I have been working at Symphony Health Solutions full-time

    Pros

    Free coffee in the break room. Literally nothing else. Nothing at all. Well I guess occasionally there's free food. But that's it.

    Cons

    -lack of growth opportunities, expect to do the same work everyday for the rest of your tenure
    -inept leadership who are afraid to lead. Also very unprofessional in the way they handle engagements.
    -lack of resources to properly solve business problems which is why their consulting will forever be in the shadows of ZS and IMS
    -not a good place to be. Will suck the life out of your soul

    Advice to Management

    Look at your senior staff that where the problem lies. Invest in market research resources and in junior staff


  6. "I like it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal in Phoenix, AZ
    Current Employee - Principal in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I have worked here for over 4 years. Interesting culture as it has people that have been through multiple acquisitions over a few decades and some folks that only know the current Symphony Health (like me). At the end of the day, it is all about perspective and what you enjoy doing. My boss, my team, my org, and what I know is fantastic. We have to be very nimble, wear multiple hats, and just get stuff done. "Change" and "autonomy" can easily be construed as "dysfunctional" and a "lack of training" depending on what you are doing. If you enjoy a small-medium company culture and are not afraid to just start reaching out to people, it will be just what you're looking for. If you enjoy lots of structure, process, and succession planning you may want to shoot for a company a little larger in size.
    After seeing so many negative comments by folks no longer here, I decided to help be a current voice that can share why I continue to work here. I would encourage others to step forward and share what they enjoy at Symphony. Compared to the other roles I've had in my career, this is by far one of the best.

    Cons

    See pros. Small-medium sized company so a little less training that larger, structured organizations. If you do not enjoy reaching out and jumping in, this may not be the best place for you.

    Advice to Management

    The exec team has done a great job of turning the corner. Let's get the communication flowing a bit more because it is always nice to hear what is going on across the company.


  7. Helpful (4)

    "Not recommended for career-minded employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Operations Specialist in Scottsdale, AZ
    Former Employee - Customer Operations Specialist in Scottsdale, AZ
    Doesn't Recommend

    I worked at Symphony Health Solutions (More than 10 years)

    Pros

    Enjoyed working with talented co-workers.

    Cons

    Favoritism is key to longevity.

    Advice to Management

    Communication is lacking.

  8. "Statistician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Statistician in Phoenix, AZ
    Current Employee - Statistician in Phoenix, AZ
    Recommends
    Neutral Outlook

    I have been working at Symphony Health Solutions full-time (More than 10 years)

    Pros

    good place to work, lot fun.

    Cons

    The working space is too small.

    Advice to Management

    Great management and can work from home.


  9. Helpful (1)

    "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Phoenix, AZ
    Former Employee - Account Executive in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    They used to have talented people.

    Cons

    Top heavy, no guidance, no leadership, no money to for development.


  10. Helpful (5)

    "No future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Horsham, PA
    Current Employee - Director in Horsham, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Symphony Health Solutions full-time (More than a year)

    Pros

    Flexible schedule, decent pay, some nice coworkers. I have to say more to hit the minimum but I can't think of anything else...

    Cons

    No collaboration, very uneven workload - I have absolutely nothing to do and others are drowning. Leadership is essentially invisible. No career planning, growth opportunities, raises, reviews...people are leaving in droves at all levels. Phoenix and Horsham do not work well together - might as well be two completely separate entities - it makes no sense that they continue to hire in Horsham for leadership roles when everything is actually happening in AZ. Just a matter of time before the venture capital group bails on them.

    Advice to Management

    Step up and lead. Come out of your offices, map out and path forward and make it clear how you are getting there.


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