Symplicity Corporation Reviews | Glassdoor

Symplicity Corporation Reviews

Updated June 12, 2017
46 reviews

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3.5
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Matthew Small
9 Ratings

46 Employee Reviews

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  1. Helpful (1)

    "Soul crushing"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Web Applications Developer in Arlington, VA
    Former Employee - Web Applications Developer in Arlington, VA
    Doesn't Recommend

    Pros

    Developers have the option to "upgrade" to working remotely after 2 years in-office. Large bonuses and raises available upon completion of a project.

    Cons

    Organization is unstructured; there are 2 managers and everyone reports directly to one of them. Managers get into weekly screaming matches. Minimal to no guidance for junior developers. Zero transparency into the business (option to buy stock after 2 years with the company, but no one will give you details on the financials or tell you how many shares there are outstanding).

    Advice to Management

    If you're going to have screaming matches, at least sound insulate your offices. (Or, better yet, conduct yourselves in a calm and professional manner at all times.) Additionally, provide support (guidance, mentorship) for junior developers that have never worked on large projects by themselves.


  2. Helpful (4)

    "Choose a different company to work for if you want to feel appreciated and are rewarded for hard work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Arlington, VA
    Former Employee - Anonymous Employee in Arlington, VA

    I worked at Symplicity Corporation full-time (Less than a year)

    Pros

    You can acquire skills that will be beneficial in the future, and will prepare you to find another job. Other than that, it was a huge waste of my time.

    Cons

    First of all, the president/company is being investigated by the FBI, and customers often bring up the subject.
    This company only hires recent college grads, and takes advantage of them by paying them the lowest salary and giving them unrealistic loads of work and expectations.
    If you aren't near a metro, you have to pay $8 a day to park.
    President has no idea what is going on most of the time.
    Management is a joke - micromanaged to the max.
    Training does not exist.
    Very unprofessional atmosphere - the president and managers are constantly yelling and cursing while everyone in the office overhears them (even when you are on the phone with a customer).
    Most of the products are also a joke.
    Database not working half of the time - very frustrating.
    Overall, this company will make you hate your life 9-6 M-F.

    Advice to Management

    Where do I start? Hire more managers, be truthful during interviews, stop being cheap and purchase a functioning & reliable database, more communication is definitely needed., establish a training program,

  3. Helpful (1)

    "Not for beginners"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Junior Software Engineer
    Former Employee - Junior Software Engineer
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good work environment, friendly people, people are easy to approach.

    Cons

    Not a place to work, if you are changing your technology. They expect you to know a lot and does not give you enough time to learn. Some of the leads are very condescending. Pay is extremely less as compared to other places.

    Advice to Management

    Its good to expect a lot from people but give them time to learn. And if you are expecting this much, pay accordingly.


  4. Helpful (6)

    "A very challenged company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Symplicity Corporation full-time

    Pros

    - although the company culture is changing, there is still a youthful atmosphere.
    - some of the clients you work with are awesome. Many have top brand name recognition.
    - free snacks

    Cons

    - below market pay. This is true of nearly every position at the company.
    - you are given minimal training. This often results in costly mistakes that could have been prevented with a little bit of training.
    - there is a culture of micromanagement. The mid level managers are poorly trained or are not the right personalities to be managers, meaning they overcompensate through micromanagement.
    - there are unrealistic expectations. Quotas are too high, so every meeting starts off on a negative note about being way behind. This in turn negatively impacts morale.
    - ironically, internal IT is incredibly challenged. Whether it is the internet going out for hours or the internal CRM that is a relic of the early 2000s, it is harder to do your job effectively.
    - outside of the core systems, the other systems have a lot of major shortcomings.
    - there's a lot of negativity the company. Though it is arguably justified, it negatively impacts morale.

    Advice to Management

    -Keep investing in the company
    -acknowledge problems so they can be fixed rather than ignoring or dismissing them


  5. Helpful (6)

    "Symplicity Review - Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Free snacks
    Mediocre restaurants within walking distance
    Proximity to DC
    Close to Metro line

    Cons

    Poor management
    Unmotivated employees
    Poor salary
    Lack of advancement opportunities
    Poor company culture - micromanagement, etc.


  6. Helpful (3)

    "hard to find good things to say"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Remote options, hard to find good things to say

    Cons

    Management not leaders, business over people, inexperienced leadership

    Advice to Management

    communication to employees, improve training


  7. Helpful (1)

    "Over worked and Under Paid"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Arlington, VA
    Former Employee - Anonymous Employee in Arlington, VA
    Doesn't Recommend

    Pros

    Flexible work hours, some really cool co-workers

    Cons

    Depending on who your manager is, you either have a micromanager with a temper, or someone who is hardly there and already mentally checked out.

    Advice to Management

    Hire additional managers.

  8. Helpful (3)

    "Disorganized / Chaotic Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Support in Remote, OR
    Former Employee - Client Support in Remote, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Symplicity Corporation full-time (More than 3 years)

    Pros

    *Remote working. This is the best part about the company, and a great perk.

    *Pretty good products. The products could be better, and there are too many. More focus on core higher ed producs and better design would greatly improve client satisfaction. Overall , the software has some great things that provides a good service to higher ed.

    *Nice people. The staff is pretty cool and for the most part easy to work with.

    Cons

    *Chaotic management and company organization. If you like being pulled into multiple projects with no clear direction, terrible task management applications, and too many people involved, this is the place for you. The systems, including the phone system, and the in-house databases are bad. The products can be clunky, slow, and hard to use.

    *Mediocre pay. The pay is ok, but not great. Most people I knew there feel the pay was too low. I agree, but it wasn't that bad. Good if you are just starting out or have a spouse / partner that makes pretty good money. Considering the Corporate HQ is in Arlington, VA, the in-office staff must feel underpaid.

    *Mediocre benefits. Vacation and Work-Life balance are seriously lacking. The job can be never ending, and it seems you are expected to be somewhat "on call" at all times. There really is no financial motivation to put in more work. You do it just to not get behind, but the extra work does not translate to more pay or comp-hours.

    *Training. Yes, there are webinars, but everyone is so busy with so many different things, who really pays attention? Even if you do pay attention, you don't get much out of it.

    *Quantity outweighs quality. You are better off giving clients generic answers that don't really help so long as you meet your quotas. Take the time to really help people and it's like you aren't doing your job because your numbers are low. It's backwards. Management will tell you it's about quality, but it's not. It's all about quantity at Symplicity.

    *The design of the products are dated. There are plenty of designers, but they always seem busy on other stuff that no one knows about. All the while, the main core products do not get the attention they need. Clients constantly give feedback about how old it looks and how complex it is. They used to joke around that the company name should be "Complexity".

    *Micro-Management . The CEO still involves himself in everything, creating an environment of confusion and mistrust. Things get decided on long email chains or IMs. Key people are often left out of the loop, but expected to know exactly what to do and how things should function. Additionally, everyone is involved in too many things leaving too much opportunity for mistakes. When mistakes are made, be prepared for direct IMs from the CEO. Management in many ways sets employees up to fail, then blames the employees for that failure.

    *HR is not very effective. Most staff have no idea what they do, other than provide in-office employees with "symp snacks". Occasionally they'll send a staff email of some new procedure, but most people just ignore or delete the messages. They even asked us to come here to write good reviews because the company was getting a few bad reviews. That should tell you all you need to know about this place.

    Advice to Management

    *Trust employees. Let them manage, stop micro-managing and creating a toxic work environment. If people do 10 great things and 1 bad thing, all you will hear about is the one bad thing.

    *Communication is a complete mess. You may get 20 to 100 emails daily, plus multiple instant messages. Everyone is like this and as a result, no one really knows what they are doing.

    *Additionally, processes change and most employees are completely in the dark, then expected to know how to perform. This makes employees question what is really going on, and why and who made the decisions that more often than not, do not make any sense.

    *The in-house system they refer to as "Izer" is dated, slow, and insanely complex. The CEO needs to buy real project management software or invest in a quality development team to modernize it.


  9. Helpful (11)

    "Company changed for the worse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tech Staff in Arlington, VA
    Current Employee - Tech Staff in Arlington, VA
    Doesn't Recommend
    Negative Outlook

    I have been working at Symplicity Corporation full-time (More than 3 years)

    Pros

    A few long-term employees who still care
    Casual work environment

    Cons

    New management has implemented policies that have been very detrimental to employee morale and that actively prevent optimum productivity.

    Advice to Management

    Stop making unilateral decisions in a vacuum.


  10. Helpful (1)

    "Symplicity is a great place to work out of college or if working from home is important. Remote teleworking is a plus."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Rosslyn, VA
    Current Employee - Anonymous Employee in Rosslyn, VA

    Pros

    Lots of flexibility in choosing which projects to work on. You can easily reach out and connect with senior management and be heard.

    Cons

    Resources are usually stretched thin, particularly in development. Management definitely makes an effort to hire to fill gaps, but the increase in work is growing faster than the amount of resources.

    Advice to Management

    The company needs more hierarchical structure. Currently the org chart is too flat and career paths need to be outlined.


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