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Synacor

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Synacor Reviews

Updated Apr 28, 2021

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Found 134 of over 145 reviews

2.9
43%
Recommend to a Friend
29%
Approve of CEO
Synacor CEO Himesh Bhise
Himesh Bhise
57 Ratings
Pros
  • "Flexibility, work/home balance, cheap vending machines and good location downtown(in 17 reviews)

  • "25 vending machines, casual dress code for everyone(in 16 reviews)

  • Cons
  • "It is easy to blame all of the company's woes on upper management (as many have) but Synacor's current plight was almost inevitable(in 12 reviews)

  • "401K match is basically a slap in the face(in 7 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee

      my review

      Nov 3, 2018 - Janitor in Buffalo, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great to work for place

      Cons

      Some days I get a head ache

      Continue reading
      1 person found this review helpful
    2. 4.0
      Current Employee, more than 5 years

      Review

      Apr 28, 2021 - NOC Manager in Buffalo, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Office accommodations are excellent for employees

      Cons

      Company struggles with products and employee needs

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    3. 4.0
      Former Employee

      Good company

      Apr 20, 2021 - Product Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Synacor was a fun place to work.

      Cons

      Synacor had a tendency to overlook qualified employees for promotion.

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    4. 3.0
      Current Employee

      Meh

      Apr 8, 2021 - ATT Project in Los Angeles, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Everyone I worked with was great.

      Cons

      Way too management heavy - too many cooks.

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    5. 4.0
      Current Employee

      Great Company

      Feb 22, 2021 - NOC Operator in Buffalo, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Company to work for.

      Cons

      I have not had any negative experiences.

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    6. 4.0
      Current Employee, more than 1 year

      Great Place to start getting into the IT field.

      Dec 16, 2020 - NOC Operator in Buffalo, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good starting pay and benefits

      Cons

      Upper management could manage the company better in terms of handling employee layoffs.

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    7. 1.0
      Former Employee, more than 3 years

      Poor Sr. Management

      Jan 10, 2021 - Senior Director IT in Frisco, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great wealth of knowledge on the development teams

      Cons

      Sr executives are lost, the CEO is very lost and should be out of a job. The reason that Synacor has not been profitable in years is due to CEO poor decision making and lack of industry knowledge.

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    8. 1.0
      Current Employee, more than 5 years

      Embarrassing and Abysmal

      Nov 15, 2019 - Engineering in Buffalo, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Proud (but distant) history as the OG "big tech company" in Buffalo.

      Cons

      Synacor quite frankly has become an embarrassing company to work for. Any positive feelings are completely nonexistent within the company and there is no culture to speak of. Daily work life has truly become an abysmal experience. There is literally no opportunity for advancement or career growth within a rapidly dying company. I do not know of a single coworker that is not currently at least looking for other job opportunities and most are making serious efforts to leave the company. It is easy to blame all of the company's woes on upper management (as many have) but Synacor's current plight was almost inevitable. The products and services on which the company was built relied on revenue sharing with their customers. As shifting end-user behaviors have made those products have become increasingly irrelevant there simply is not a sustainable market for what little value Synacor's technologies can still provide. The reality is that Synacor is simply nearing the end of its arc and at this point the company is not salvageable.

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      7 people found this review helpful
    9. 2.0
      Former Employee, more than 3 years

      Spare Yourself

      Oct 17, 2019 - Product in Buffalo, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      flexible scheduling, casual work attire, great office location, free food

      Cons

      Your soul and spark will die after less than a year of employment and everything you are will be extinguished along with it.

      Continue reading
      8 people found this review helpful
    10. 3.0
      Former Employee, more than 3 years

      Great people, abysmal leadership

      Oct 17, 2019 - Software Engineer in El Segundo, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Synacor is filled with positive, supportive people who do good engineering work and are happy to teach others to do good engineering work as well. At no time during my experience there did I feel unsupported by my colleagues. Line management, in some cases up to and including the Director level, are strongly committed to the success of their team members. Benefits are spectacular, far better than any other available in my area.

      Cons

      Unfortunately, all those good things I just said don't extend to senior management. They're unable to articulate any systematic product or engineering quality vision; on the rare cases in which they do have a vision and a plan, they abandon it at the first hint of market resistance. Sales, Marketing, and Product are completely siloed -- to the extent that Product has its own engineering team to test things out, ensuring that any product actually made and tested just stalls as it is transitioned from prototype to sellable product. Recent layoffs were carried out in a manner that is truly a caricature of the worst in late capitalism, the CEO laughing through a presentation about how the company lost about 20% of its cash flow, then all team members in LA being told they had a job for 6-10 weeks, only to be surprise laid off after 2 weeks. Recent layoffs have targeted some of the best and most knowledgable employees, probably in order to shed salaries and improve operating margin, regardless of whether or not their knowledge and skills represented a single point of failure within the company.

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      13 people found this review helpful
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