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Syncapse Reviews

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2.9
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Michael Scissons
11 Ratings

42 Employee Reviews

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  1. Helpful (2)

    "Excellent company and a great opportunity for me to grow with a global company with a real chance at mega success."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Manager in Portland, OR
    Current Employee - QA Manager in Portland, OR
    Recommends
    Positive Outlook

    I have been working at Syncapse full-time (Less than a year)

    Pros

    Open, direct and honest communication with management from me all the way to the CEO. I feel connected to the company and its goals.

    Great benefits and flexibility to make my work/life balance successfully even with the pressures of a company trying to break into new markets.

    Great technical challenges with a lot of top end people to work with and learn from.

    I love the focus on modern development practices and design. Automation, Performance Testing, Code Reviews and a modern development process are all big pluses.

    Engineers across all offices and groups (Dev, QA, Ops) are considered equals. QA is not a second class citizen and are integrated into the planning and development up front.

    Cons

    Syncapse is at the tail end of a focus/culture shift. They grew very rapidly and setup some silo'ed teams in different locations that had real challenges with communication and ownership of a final project.

    Sundeep (VP of Engineering) came in from the Clickable acquisition with a real focus on unification and restructured the teams and process across the company. The creation of a Leadership Team and Connect and Collaborate weekly meetings have gone a long way to bring stability.

    The bottom line is change is hard, there was a big grind earlier this year to align the entire company on a firm set of goals for 2013 .. we are at the end of that process and we are starting to reap the rewards of that hard work.

    Advice to Management

    Keep going on the current path and lets not lose focus. Lets keep the long view and grow this into something amazing.


  2. Helpful (3)

    "The right people, the right skills, no sustainable business strategy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New Orleans, LA
    Former Employee - Anonymous Employee in New Orleans, LA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Syncapse full-time (More than a year)

    Pros

    The people were great.
    The organization was split across four offices, in four countries - but at least 90% of the people I worked with were smart, hard working and fun to be around.

    Cons

    The company was owned and run by a narcissist and his cronies.

    Practically everyone in 'power' was one of the owner's cronies, or a friend of his father.

    You don't realise the links until you're too far in, when you realise that 'thingy' is 'so-and-so's' best friend from school, or his god mother's daughter. For example: VP of sales was promoted to her role, having never once successfully made a sale, but she was the childhood friend of another VP.

    It's insidious, the CEO and cronies gee-each-other-up in talking marketing-bs with an air of superiority which is at first convincing, until you try to tie-together the stream of jargon into a meaningful sentence and realise it means nothing, at all. Yet clients, staff and others are fooled, time and time again.

    The product is faulty - flawed to a greater degree than similar products in market - they'll tell you it's industry standard, it isn't.

    Every 6-12 months the senior management would fire/make redundant approx. 1/4-1/3 of the team. Of course everyone would know it was coming because subtlety and professionalism were not their strong-suit. Once a VP openly high-fived his PA in view of the 20 people he'd just fired.

    Every quarter there is a new business strategy, every quarter it fails, every quarter it's changed - no sticking power, no forethought, and a lack of rudimentary ability to run a company.

    Upon acquiring the failing Clickable in a fire-sale, the CEO appointed the directors of this failed company to as VPs within Syncapse. It's little wonder that it went bust within the year.

    Upon going-bust Syncapse owed every single employee their salary for the previous period. This was never provided. Despite the fact that the leadership were aware enough of impending doom to provide several VPs severance in the weeks prior.

    Advice to Management

    Stop. You're quietly poisoning the industry.

  3. Helpful (1)

    "Great learning experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development Manager in New York, NY
    Former Employee - Business Development Manager in New York, NY
    Doesn't Recommend

    Pros

    Leaders in their space. Top technology team... everyone is on the top of their game. Team building was essential to management.

    Cons

    Despite all the camaraderie, you still felt left out of the loop on many things. The way they expressed the nature of work around the office on their website, does not reflect on how they really are.

    Advice to Management

    Stop stressing the petty stuff.


  4. "Fascinating place to learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Office culture is phenomenal, people were all driven to succeed and achieve, start-up pace with fast iterations of different versions of the products. Also, very respectful of work-life balance, HR does a great job at keeping a friendly atmosphere.

    Cons

    Not much training structure in place, under-staffed, and fast turn-over, but that's just the nature of start-ups.


  5. "Poor leadership and constant chaos"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Syncapse full-time (More than a year)

    Pros

    Seemed like a good idea at the time

    Cons

    The leadership's love for secrecy made the environment chaotic, political, anxious and full of distrust. Scissons was awfully immature, incompetent, flaky and a master bullshitter . The chaos around him caused balls to be dropped frequently, and then ensuing stress and rush to pick them back up again made the place nightmarish. Glad I got out when I did.


  6. "Some of the smartest people in social."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Some of the smartest people in social.

    Cons

    They company could sell, but the tech did not live up to the dream.

    Advice to Management

    Perhaps moved to fast to scale product versus completing valuable product features.


  7. Helpful (1)

    "Lots of talent with no where to go"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Syncapse full-time (More than a year)

    Pros

    Opportunities to move up in the company are there and management does take advantage of this.

    Cons

    Upper management is secretive and cliquey.

    Advice to Management

    Being open with your employees is a must as far as company finances are concerned. Keeping them hidden just kills morale.

  8. "Fun company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - QA Analyst in Toronto, ON (Canada)
    Former Employee - QA Analyst in Toronto, ON (Canada)
    Approves of CEO

    I worked at Syncapse full-time (More than a year)

    Pros

    It had a great group of people and always something social happening.

    Cons

    Company didn't always have a clear direction and tried to focus on too many directions at the same time.


  9. "Great company, work culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great environment, good learning and salary. Lot of cultural activities.

    Cons

    Top management not capable enough, led to bankruptcy


  10. "Software design lead"

    StarStarStarStarStar
    Former Employee - Software Design Lead in Gurgaon, Haryana (India)
    Former Employee - Software Design Lead in Gurgaon, Haryana (India)

    Pros

    I is a good company to know and learn how to design large systems. People management is better than average.

    Cons

    Some time randomizations are there but i think that is fine.

    Advice to Management

    N/A


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