Synergy Solutions Reviews
Updated Mar 20, 2022
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Found 31 of over 35 reviews
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Top Review Highlights by Sentiment
- "They need a whole complete turn around and should have left previous management alone which was the best in managing Synergy LRS had." (in 3 reviews)
- Current Employee★★★★★
Pros
Great people, nice incentives, great location, willing to listen
Cons
No paper towels in bathroom
- Current Employee, more than 1 year★★★★★
Pros
great company to work for
Cons
none that I can think of
- Current Employee★★★★★
Pros
great management to work for
Cons
none that i can think of
- Current Employee★★★★★
Pros
Money was good. great projects
Cons
Travel schedule Time Benefits poor
- Former Employee, more than 10 years★★★★★
Pros
Flexible work hours, commitment to client service, continuously improving and advancing technology,.
Cons
sold to a company that didn't mirror the culture
- Former Employee, less than 1 year★★★★★
Pros
I really enjoyed working with all of the customers that I interacted with on a daily basis, enjoyed the coworkers that I worked around
Cons
Constant change in policy/procedures from both Synergy itself as well as from Ring; change in management
- Current Employee, more than 3 years★★★★★
Pros
laid back atmosphere, casual dress code
Cons
Upper management is disrespectful and rude. General manager has no people skills and does not care about employees. Shady practices, paying employees who are friends when they are not working, double billing clients for employees... very clicky, if you are not part of the "in crowd" you are at a great disadvantage.
Continue reading - Former Employee, more than 1 year★★★★★
Pros
Worked with Synergy for over a year. Great people and resources available.
Cons
Overall the job is demanding, but that is the nature of management.
- Former Employee★★★★★
Inbound Customer Service & Technical Support - Ring Video Doorbells
RecommendCEO ApprovalBusiness OutlookPros
It pays pretty good for entry level. You get a paycheck
Cons
Company doesn’t care who they hire the place is a revolving door. There is no incentive to stay there longer then a few months if you need a job to float you for a while. Training classes are sometimes 30+ people and this is a 3rd party company you won’t know what your schedule is until the end of training and you might not even get your schedule then. You will be handling close to 50+ calls a day and you will be troubleshooting a hardware that is at the customers home. Everyone working in the environment is stressed out due to call volume. The work environment is also very strict no cell phones out on the floor no open soda cans and no smart watches. They say this is for PCI compliance but the building is musty and the bathrooms smell terrible so what’s the point really if you don’t even look the part. Think long and hard before you take a job here especially if you want to grow and be at a company for a while. If those are your goals this is not the place for you. If I could give his place 0 stars I would.
Continue reading - Former Employee, less than 1 year★★★★★
Felt micromanaged in certain areas upon hire. Waited over one hr for interview to begin.
RecommendCEO ApprovalBusiness OutlookPros
Male team lead, Renaldo George, is a very positive working professional. Position offered in Tech Support, its responsibilities and duties are great.
Cons
More training time for complex duties and responsibilities is highly encouraged. More training time allows candidate to be more confident in position.
Continue reading
Synergy Solutions Reviews FAQs
Synergy Solutions has an overall rating of 2.8 out of 5, based on over 35 reviews left anonymously by employees. 35% of employees would recommend working at Synergy Solutions to a friend and 33% have a positive outlook for the business. This rating has improved by 2% over the last 12 months.
35% of Synergy Solutions employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Synergy Solutions 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.7 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Synergy Solutions to be work life balance, workplace, coworkers and the cons to be senior leadership, benefits, career development.
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