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Synergy Solutions

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Synergy Solutions

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Synergy Solutions Reviews

Updated Mar 20, 2022

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Found 31 of over 35 reviews

2.8
35%
Recommend to a Friend
50%
Approve of CEO
Synergy Solutions Founder & President Lori Fentem (no image)
Lori Fentem
13 Ratings

Top Review Highlights by Sentiment

Pros
  • "workers and supervisors are good people to work with .(in 5 reviews)
Cons
  • "They need a whole complete turn around and should have left previous management alone which was the best in managing Synergy LRS had.(in 3 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Current Employee

    Great

    Dec 7, 2017 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people, nice incentives, great location, willing to listen

    Cons

    No paper towels in bathroom

    Be the first to find this review helpful
  2. 3.0
    Current Employee, more than 1 year

    work life ballance

    Jan 12, 2022 - Help Desk Technician in Phoenix, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great company to work for

    Cons

    none that I can think of

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  3. 4.0
    Current Employee

    Great

    Jul 14, 2021 - Video Editor in Washington, DC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great management to work for

    Cons

    none that i can think of

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  4. 3.0
    Current Employee

    NOothing

    May 6, 2021 - Controls Engineer in Atlanta, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Money was good. great projects

    Cons

    Travel schedule Time Benefits poor

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  5. 4.0
    Former Employee, more than 10 years

    Great Company

    Jul 26, 2019 - Client Solutions Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible work hours, commitment to client service, continuously improving and advancing technology,.

    Cons

    sold to a company that didn't mirror the culture

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  6. 3.0
    Former Employee, less than 1 year

    Community Support For Ring.Com

    Jul 2, 2019 - Sales in Phoenix, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I really enjoyed working with all of the customers that I interacted with on a daily basis, enjoyed the coworkers that I worked around

    Cons

    Constant change in policy/procedures from both Synergy itself as well as from Ring; change in management

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  7. 1.0
    Current Employee, more than 3 years

    horrible management

    Jun 21, 2019 - Supervisor 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    laid back atmosphere, casual dress code

    Cons

    Upper management is disrespectful and rude. General manager has no people skills and does not care about employees. Shady practices, paying employees who are friends when they are not working, double billing clients for employees... very clicky, if you are not part of the "in crowd" you are at a great disadvantage.

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  8. 4.0
    Former Employee, more than 1 year

    Great Company with Opportunities

    Mar 21, 2019 - Supervisor in Phoenix, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Worked with Synergy for over a year. Great people and resources available.

    Cons

    Overall the job is demanding, but that is the nature of management.

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  9. 1.0
    Former Employee

    Inbound Customer Service & Technical Support - Ring Video Doorbells

    Sep 18, 2018 - Inbound Customer Service Representative in Phoenix, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It pays pretty good for entry level. You get a paycheck

    Cons

    Company doesn’t care who they hire the place is a revolving door. There is no incentive to stay there longer then a few months if you need a job to float you for a while. Training classes are sometimes 30+ people and this is a 3rd party company you won’t know what your schedule is until the end of training and you might not even get your schedule then. You will be handling close to 50+ calls a day and you will be troubleshooting a hardware that is at the customers home. Everyone working in the environment is stressed out due to call volume. The work environment is also very strict no cell phones out on the floor no open soda cans and no smart watches. They say this is for PCI compliance but the building is musty and the bathrooms smell terrible so what’s the point really if you don’t even look the part. Think long and hard before you take a job here especially if you want to grow and be at a company for a while. If those are your goals this is not the place for you. If I could give his place 0 stars I would.

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    3 people found this review helpful
  10. 3.0
    Former Employee, less than 1 year

    Felt micromanaged in certain areas upon hire. Waited over one hr for interview to begin.

    Jun 2, 2018 - Tech Support in Phoenix, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Male team lead, Renaldo George, is a very positive working professional. Position offered in Tech Support, its responsibilities and duties are great.

    Cons

    More training time for complex duties and responsibilities is highly encouraged. More training time allows candidate to be more confident in position.

    Continue reading
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Viewing 1 - 10 of 31 Reviews

Synergy Solutions Reviews FAQs

Synergy Solutions has an overall rating of 2.8 out of 5, based on over 35 reviews left anonymously by employees. 35% of employees would recommend working at Synergy Solutions to a friend and 33% have a positive outlook for the business. This rating has improved by 2% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Synergy Solutions employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Synergy Solutions. This rating has improved by 4% over the last 12 months.

35% of Synergy Solutions employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Synergy Solutions 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.7 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Synergy Solutions to be work life balance, workplace, coworkers and the cons to be senior leadership, benefits, career development.

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