Syniverse Reviews | Glassdoor

Syniverse Reviews

Updated April 14, 2017
27 reviews

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5.0
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Syniverse President & CEO Stephen C. Gray
Stephen C. Gray
10 Ratings

27 Employee Reviews

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Pros
  • Great work/life balance including incredible medical and employee benefits (in 26 reviews)

  • Great benefits and flexibility to work from home (in 11 reviews)

Cons
More Pros and Cons

  1. Featured Review

    Helpful (4)

    "Great place to work!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Escazú (Costa Rica)
    Current Employee - Anonymous Employee in Escazú (Costa Rica)
    Recommends
    Positive Outlook

    I have been working at Syniverse full-time (More than a year)

    Pros

    I've been working at Syniverse for over a year and I can just say that it's a great place to become part of. My experience with the company began from the beginning with the warm welcoming of the HR team which maid it so easy for me to feel home all the way to the constant support I get from my manager when it comes to my daily duties.

    Cons

    In general, companies are far from being perfect however the "bad things", if I were to call them that way, we see within the organization are actually areas of opportunity for me and the rest of employees to work together towards making our company better. I believe that the reason why great talent is hired (including myself) is because we want to become better everyday if everything was already done and perfect then why working hard??

    Advice to Management

    Management is great!!


  2. Helpful (1)

    "Great Place to Work - Driving Huge Transformation!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Tampa, FL
    Current Employee - Vice President in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Incredible cultural transformation taking place and it's great to be at the center of a company with rich, tenured experience in the market, while driving change. Great work/life balance including incredible medical and employee benefits.

    Cons

    Change cannot happen quick enough!

    Advice to Management

    Keep driving the cultural transformation already well underway!


  3. "Technology Director at Syniverse"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Syniverse full-time (More than 8 years)

    Pros

    Great Technologies and great people.

    Cons

    High Director to employee ratio.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Sourcing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tampa, FL
    Former Employee - Anonymous Employee in Tampa, FL

    Pros

    Great benefits, progressive team members

    Cons

    work site location under heavy road construction causing delays


  6. "Syniverse"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Technical Writer in Riverview, FL
    Former Employee - Senior Technical Writer in Riverview, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Syniverse (More than a year)

    Pros

    Enjoyed working at Syniverse !

    Cons

    Not enough importance on documentation


  7. Helpful (7)

    "Challenging and fun"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Syniverse full-time (More than 5 years)

    Pros

    Work at the heart of the mobile telecommunications industry with smart people.
    Define the future of how mobile will be used around the world.
    Strong pay and benefits.
    Excellent career advancement opportunities if you're motivated to succeed.

    Cons

    24x7 operation means you may get called for night or weekend emergencies.
    Lots of projects happening at once, so you need to be good at prioritizing and communicating.

    Advice to Management

    Stay focused on the future, keep rewarding talent and success.


  8. "Excellent for upward mobility"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Engineer in Tampa, FL
    Current Employee - Systems Engineer in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Syniverse full-time (More than 3 years)

    Pros

    * Great about rewarding employees for a job well done.
    * Excellent benefits
    * Some departments are permissive of remote work.

    Cons

    * Some dead end projects tend to be renewed, despite the lack of improvement in market conditions.


  9. "Excellent Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager III in Tampa, FL
    Current Employee - Project Manager III in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Syniverse full-time (More than a year)

    Pros

    Great culture and excellent leadership

    Cons

    As we grow we need to start act as a big company.

    Advice to Management

    I am happy with Management.


  10. "Can be good or bad experience - depends in which group you're in. I've had both."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Advisory Systems Engineer in Tampa, FL
    Current Employee - Advisory Systems Engineer in Tampa, FL
    Recommends
    No opinion of CEO

    Pros

    If you can get into a certain teams, Syniverse can be a superb employer - interesting work, huge challenges, flexible schedules, working from home, good compensation, etc. Overall, the company has been improving most of it's software environment, and seems to have learned a few hard lessons about trying to outsource too much. Under certain superstar VPs, the bonuses can even be generous!

    Cons

    However, there are still big chunks of the company where technical staff are working on big bloated applications, under unimaginative supervisors, using horrible out-of-date tools. There's still an awful lot of electronic forms to get things done (extra disk space added to servers, creating new user accounts, even swapping out a $10 ethernet cable). Mobility from the boring groups to the exciting group is nearly impossible to achieve.

    Advice to Management

    Cut the bureaucracy. It costs much more than the resources they are trying to manage. Prime example is disk space. Development and production support groups spend countless hours trying to micromanage space, and those hours costs much more than the disks would be cost.


  11. "Appreciative culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Campbell, CA
    Current Employee - Anonymous Employee in Campbell, CA
    Recommends
    Approves of CEO

    Pros

    I get thanked for doing my job, very friendly culture, people here are genuinely happy. Very bright intelligent employees. When I walk down the halls people meet eyes, smile and greet each other. Friendliest culture I've been in since Amdahl.

    Cons

    Company is fiscally conservative, a little tight with money, but that's what got us where we are, a leader in the messaging and roaming industries.

    Advice to Management

    We need to keep up with the explosive growth in roaming and messaging. With the new smartphones, traffic will increase dramatically.


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