Synovus Reviews | Glassdoor

Synovus Reviews

Updated Sep 14, 2019

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Found 254 reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
67%
Recommend to a Friend
78%
Approve of CEO
Synovus CEO Kessel D. Stelling Jr.
Kessel D. Stelling Jr.
104 Ratings
Pros
Cons
  • "Not much room for growth, pay wasn’t good(in 11 reviews)

  • "Does not pay well and there is no room for advancement(in 10 reviews)

More Pros and Cons
  1. "Great bank to work for!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Relationship Banker in Tallahassee, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Synovus full-time for more than a year

    Pros

    Great people to work with good benefits, 5% match, good pay

    Cons

    The only con is that there are some system issues, technology needs to be improved and pay could be better but is not bad.

    Synovus2019-09-09
  2. "Awesome Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Branch 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Synovus full-time for more than a year

    Pros

    Heavy emphasis on work life balance

    Cons

    Salary is on par with most others - not enough to live

    Synovus2019-09-07
  3. "No room for advancement, pay lacks, modernization not a priority."

    StarStarStarStarStar
     
    No opinion of CEO

    I worked at Synovus

    Pros

    Company provides very affordable benefits

    Cons

    Antiquated systems, Good Ole Boy culture, No rooms for advancement for retail employees, Part time employees treated like second class citizens, Purposeful understaffing

    Advice to Management

    Put a minimum of 3 full time tellers in EVERY branch, you cheapos! Don’t think it’s necessary? Then go teller for a week and stop relying on stupid Cloud Chords to do the thinking for you. All it is, is a redundant scheduler that is manipulated by the BSS to make it say what you want it to say. Purchase individual scanners for every teller. You’re 5+ years behind and it costs both Synovus and the customer dearly.... Go paperless and allow debit cards to be used to process transactions. Fix the stupid ATMs! They’ve been broken since March and everyone knows it. Stop buying other banks and improve the one you already have.

    Show More
    Synovus2019-09-13
  4. Helpful (1)

    "Ehh. It was okay."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Bank Teller in Columbus, GA
    Neutral Outlook
    No opinion of CEO

    I worked at Synovus part-time for more than a year

    Pros

    Great coworkers, nice employee discounts

    Cons

    Not much room for growth, pay wasn’t good.

    Advice to Management

    Pay your employees more.

    Synovus2019-09-07
  5. Helpful (1)

    "Look elsewhere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Synovus full-time

    Pros

    There are no Pros you cant find at another employer.

    Cons

    Dated technology and processes make doing your job difficult. Intimidating sales culture.

    Synovus2019-09-14
  6. "Retail Market Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Synovus

    Pros

    Hands down the best retail bank in the southeast. I have worked at both large and small banks and Synovus is right sized. Managing a branch anywhere is tough, but here managers are given a little more authority to take care of the customer. Any time a customer issue arises I am confident that we will be able to do right by the customer. Goals are very manageable, especially if you have a knack for small business... lending.

    Show More

    Cons

    While this is a great bank, their technology sucks. Too many internal systems. While Synovus is really good at business banking the one weakness they have is business internet banking. Complete garbage of a product, but it is said to be overhauled in 2020.

    Advice to Management

    Keep treating us well. I feel appreciated everyday. The company slogan is “The Bank of Here” so let’s stay Here. Kudos to Kessel for running a great bank.

    Synovus2019-08-09
  7. "Ranked one the best places to work in Columbus Ga"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Synovus full-time for more than 3 years

    Pros

    Synovus is a reputable company to work for with great benefits. Most positions are flexible and offers and true work life balance. Most employees have been employed for an extensive period of time and promotes a sense of job security.

    Cons

    Synovus uses multiple systems and programs which can be challenging coming from a world of integrated systems. The training program needs improvement. They are more focused on hands on training, which can leave you feeling less confident about your decisions. No employee engagement programs that promotes internal advancement or leadership development.

    Advice to Management

    Seek out more ways to empower employees.

    Synovus2019-08-07
  8. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lead Relationship Banker 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Synovus full-time for more than 3 years

    Pros

    Great work culture and team oriented

    Cons

    Higher sales expectation for consumers

    Synovus2019-07-15
  9. "Ok place to start"

    StarStarStarStarStar
    Current Employee - Bank Teller 

    I have been working at Synovus part-time

    Pros

    Great customers, great coworkers, good company 401k

    Cons

    The pay, I found out they pay less than a majority of banks. During on boarding they say they opt you into the 401k at 5% which is how much they match you at, however they actually opt you into 10% which isnt ideal for someone working part- time.

    Advice to Management

    Give notice to customers before making major changes to their apps.

    Synovus2019-07-08
  10. Helpful (1)

    "Synovus overall decent company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Synovus

    Pros

    Benefits are okay pay is decent

    Cons

    Very slow no room for growth

    Synovus2019-07-17
Found 254 reviews