Synovus Reviews

Pros

Great people to work with good benefits, 5% match, good pay

Cons

The only con is that there are some system issues, technology needs to be improved and pay could be better but is not bad.

Pros

Company provides very affordable benefits

Cons

Antiquated systems, Good Ole Boy culture, No rooms for advancement for retail employees, Part time employees treated like second class citizens, Purposeful understaffing

Advice to Management

Put a minimum of 3 full time tellers in EVERY branch, you cheapos! Don’t think it’s necessary? Then go teller for a week and stop relying on stupid Cloud Chords to do the thinking for you. All it is, is a redundant scheduler that is manipulated by the BSS to make it say what you want it to say. Purchase individual scanners for every teller. You’re 5+ years behind and it costs both Synovus and the customer dearly.... Go paperless and allow debit cards to be used to process transactions. Fix the stupid ATMs! They’ve been broken since March and everyone knows it. Stop buying other banks and improve the one you already have.

Pros

Great coworkers, nice employee discounts

Cons

Not much room for growth, pay wasn’t good.

Advice to Management

Pay your employees more.

Pros

There are no Pros you cant find at another employer.

Cons

Dated technology and processes make doing your job difficult. Intimidating sales culture.

Pros

Hands down the best retail bank in the southeast. I have worked at both large and small banks and Synovus is right sized. Managing a branch anywhere is tough, but here managers are given a little more authority to take care of the customer. Any time a customer issue arises I am confident that we will be able to do right by the customer. Goals are very manageable, especially if you have a knack for small business... lending.

Cons

While this is a great bank, their technology sucks. Too many internal systems. While Synovus is really good at business banking the one weakness they have is business internet banking. Complete garbage of a product, but it is said to be overhauled in 2020.

Advice to Management

Keep treating us well. I feel appreciated everyday. The company slogan is “The Bank of Here” so let’s stay Here. Kudos to Kessel for running a great bank.

Pros

Great work culture and team oriented

Cons

Higher sales expectation for consumers

Pros

Great customers, great coworkers, good company 401k

Cons

The pay, I found out they pay less than a majority of banks. During on boarding they say they opt you into the 401k at 5% which is how much they match you at, however they actually opt you into 10% which isnt ideal for someone working part- time.

Advice to Management

Give notice to customers before making major changes to their apps.

Pros

Benefits are okay pay is decent

Cons

Very slow no room for growth