Synovus Reviews | Glassdoor

Synovus Reviews

Updated August 17, 2017
53 reviews

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3.0
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Synovus President, CEO, and Director Kessel D. Stelling Jr.
Kessel D. Stelling Jr.
15 Ratings

53 Employee Reviews

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Pros
Cons
  • Minimal room for growth with high turnover (in 8 reviews)

  • There was little room for advancement in the department I worked in (in 6 reviews)

More Pros and Cons

  1. Helpful (2)

    "a DEAD-END job I finally gave up after over 20 years of service..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commercial Banking and Treasury Management in Tampa, FL
    Former Employee - Commercial Banking and Treasury Management in Tampa, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Synovus full-time (More than 10 years)

    Pros

    just a matter of time before sell-out
    Spiritual, Christian organization (good for those of us into that, anyway)
    Columbus, GA management and support staff are genuine people with good hearts
    They try to make lower level employees feel appreciated
    Time off and benefits were decent (good, not great)

    Cons

    just a matter of time before sell-out
    bad to no training for us lenders
    lenders have NO IDEA what they are doing, little training, heavy goals & pressure
    very limited scope of services for medium & larger business customers (bad if you're commercial banker!) - this is a small business bank that doesn't even realize it.
    office politics & deception (mostly with the lending & sales roles & middle managers)
    Tickmarks, tickmarks, tickmarks (nothing learned from Wells Fargo's woes)
    So. many. fake. people (outside the Columbus, GA area anyway)
    Too many chiefs, most of whom have no proper training or polish for their job roles
    Management & leadership positions either filled externally or by those with political and/or family connections (definitely feels like the "good ole boy" system at Synovus)
    High productivity workers rarely promoted
    Female and minority workers literally almost never promoted
    White male dominated & women are treated like "assistants" even when they have higher-level job roles
    Non-existent HR department, all outsourced to ADP and complaints to HR almost always backfire on the complainant (whistleblowers ignored, fired, or pushed out)

    Advice to Management

    Start over; eliminate all the "divisional CEOs" & "market presidents" and "area team leaders" - way over-bloated with middle management people here FULL OF EGO and empty of genuine concern for the company, the customer, and the staff


  2. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Synovus full-time

    Pros

    Very nice atmosphere, low stress

    Cons

    Not much opportunity for advancement from teller position

  3. "Lien Support Specialist II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lien Support Specialist II in Alpharetta, GA
    Current Employee - Lien Support Specialist II in Alpharetta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Synovus full-time (More than a year)

    Pros

    Good Benefits for Health, Retirement, Time Off

    Cons

    Opportunity for advancement is very difficult.


  4. "Relationship Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Great hours, no weekends, good benefits, helpful staff

    Cons

    Always short staffed, terrible leadership and low pay


  5. Helpful (1)

    "Personal Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Brentwood, TN
    Current Employee - Personal Banker in Brentwood, TN
    Doesn't Recommend

    I have been working at Synovus full-time (Less than a year)

    Pros

    A very Lax work environment

    Cons

    Management pushes everything on to employees


  6. Helpful (1)

    "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Synovus full-time

    Pros

    Great people to work with

    Cons

    hard to change the culture


  7. Helpful (2)

    "Probably wouldn't work here again"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Wire Specialist in Columbus, GA
    Former Employee - Wire Specialist in Columbus, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Synovus full-time (More than a year)

    Pros

    Friendly co-workers, good location, warm weather

    Cons

    Long hours, too much stress, not enough employees, high expectations from management with low pay.

    Advice to Management

    Hire more people and pay them a competitive salary so the turn over rate isn't so high!

  8. Helpful (1)

    "Relationship banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Relationship Banker in Carrollton, GA
    Former Intern - Relationship Banker in Carrollton, GA
    Doesn't Recommend
    Positive Outlook

    I worked at Synovus as an intern (Less than a year)

    Pros

    More working experience and more customers to kown

    Cons

    Hard to get good salart

    Advice to Management

    No too much advice currently


  9. Helpful (3)

    "Great Start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Specialist in Atlanta, GA
    Former Employee - Customer Care Specialist in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Synovus full-time (More than 3 years)

    Pros

    Good enough benefits.
    Co-Workers are awesome. (The only reason I stayed so long.)
    Stable job.

    Cons

    Little Room for Growth.
    Management is Stubborn.
    Unorganized.
    Makes Promises, Don't Deliver.
    The best training was for customer care. BMs, PBs, tellers, are not trained on systems well at all. A mess.

    Advice to Management

    Give the employees the proper training they need to do the job you would like them to do. Reward good work.


  10. Helpful (1)

    "Relationship Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Banker ( Personal Banker) in Saint Petersburg, FL
    Current Employee - Relationship Banker ( Personal Banker) in Saint Petersburg, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Synovus part-time

    Pros

    Health Insurance, 401k, low pressure, coworkers, off on weekends, values.

    Cons

    Technology needs a major upgrade, too many different systems, too much to click and go threw in order to find something simple, training needs to be improved, communication need improvement, loan department need more workers and needs training at communications and loan time frame, need more workers in the branch, at least have an assistant manager.

    Advice to Management

    Technology needs to be simplified, spend the money on better software. Assistant managers need to come back or hire more full time employees, make sure employees are highly trained in operations.


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