Synovus Reviews | Glassdoor

Synovus Reviews

Updated March 19, 2017
47 reviews

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3.0
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Synovus President, CEO, and Director Kessel D. Stelling Jr.
Kessel D. Stelling Jr.
13 Ratings

47 Employee Reviews

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Pros
  • Work-life balance is highly valued and employees are well respected regardless of rank (in 15 reviews)

  • Great work environment and flexibility (in 9 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "Probably wouldn't work here again"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Wire Specialist in Columbus, GA
    Former Employee - Wire Specialist in Columbus, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Synovus full-time (More than a year)

    Pros

    Friendly co-workers, good location, warm weather

    Cons

    Long hours, too much stress, not enough employees, high expectations from management with low pay.

    Advice to Management

    Hire more people and pay them a competitive salary so the turn over rate isn't so high!


  2. "Relationship banker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Relationship Banker in Carrollton, GA
    Former Intern - Relationship Banker in Carrollton, GA
    Doesn't Recommend
    Positive Outlook

    I worked at Synovus as an intern (Less than a year)

    Pros

    More working experience and more customers to kown

    Cons

    Hard to get good salart

    Advice to Management

    No too much advice currently


  3. Helpful (2)

    "Great Start"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Specialist in Atlanta, GA
    Former Employee - Customer Care Specialist in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Synovus full-time (More than 3 years)

    Pros

    Good enough benefits.
    Co-Workers are awesome. (The only reason I stayed so long.)
    Stable job.

    Cons

    Little Room for Growth.
    Management is Stubborn.
    Unorganized.
    Makes Promises, Don't Deliver.
    The best training was for customer care. BMs, PBs, tellers, are not trained on systems well at all. A mess.

    Advice to Management

    Give the employees the proper training they need to do the job you would like them to do. Reward good work.


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  5. Helpful (1)

    "Relationship Banker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Banker ( Personal Banker) in Saint Petersburg, FL
    Current Employee - Relationship Banker ( Personal Banker) in Saint Petersburg, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Synovus part-time

    Pros

    Health Insurance, 401k, low pressure, coworkers, off on weekends, values.

    Cons

    Technology needs a major upgrade, too many different systems, too much to click and go threw in order to find something simple, training needs to be improved, communication need improvement, loan department need more workers and needs training at communications and loan time frame, need more workers in the branch, at least have an assistant manager.

    Advice to Management

    Technology needs to be simplified, spend the money on better software. Assistant managers need to come back or hire more full time employees, make sure employees are highly trained in operations.


  6. Helpful (1)

    "Commercial Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Athens, GA
    Former Employee - Anonymous Employee in Athens, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Gained quite a bit of experience that will help with future endeavors.

    Cons

    Some senior management members only see quantity as opposed to quality.


  7. Helpful (2)

    "Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer in Columbus, GA
    Former Employee - Engineer in Columbus, GA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Synovus full-time (More than 3 years)

    Pros

    Fellow team members were nice, the facilities were new or recently renovated, ample vacation and personal days off, convenient work locations, community-focused with a small-town feel.

    Cons

    Some poor middle management and senior management didn't do much about it, under-staffed, frequent on-call, expected to work two or three weekends a month, minimal training, difficult to get funding, numerous active projects on the books dependent on the same 15 engineers, lots of legacy applications.

    Advice to Management

    Investigate the root cause of high turnover (hint: it's middle management), and pay attention to the the multiple consultants telling of your significant under-staffing.


  8. "Loan processor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Pay is ok pay is ok

    Cons

    Not staffed properly - administrative staff not treated well


  9. "Senior Project Manager"

    Star Star Star Star Star
    Current Employee - Contractor in Columbus, GA
    Current Employee - Contractor in Columbus, GA

    I have been working at Synovus (Less than a year)

    Pros

    well thought of in the local community.

    Cons

    Do not fully support contractors .


  10. "Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Synovus full-time

    Pros

    Good benefits and time off. Manager is off site when has its pros and cons.

    Cons

    Constant change and the culture shifting to large bank mentality with small bank resources. Limited upward mobility and pay is generally below market if you have been with the company for a while. No incentive or annual bonus which is offered at other banks of similar size for my position. The primary competitors are small, community banks who can offer looser terms and structure.

    Advice to Management

    Improve compensation structure to reward top employees that you want to retain


  11. Helpful (1)

    "Synovus"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I have been working at Synovus full-time (More than 8 years)

    Pros

    Great People and wonderful Customers

    Cons

    Pay, Communication, Process and Procedures

    Advice to Management

    Fix the pay scale, spend the money on new technology



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