Syringa Networks Reviews | Glassdoor

Syringa Networks Reviews

Updated April 27, 2017
14 reviews

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2.8
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Greg Lowe
9 Ratings

14 Employee Reviews

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  1. Helpful (3)

    "Excellent place for top notch people only"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Employee in Boise, ID
    Current Employee - Employee in Boise, ID
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Syringa Networks (More than 5 years)

    Pros

    Syringa Networks is a place I enjoy coming to every day. The people are top tier, the pace is fast, and the challenges are only for those that are at the top of their game. Some people have found the ethics and truth of the place to be challenging, because many people hide behind excuses or poor reasoning to avoid seeing their faults and failures. And yet, if they face them head on and are willing to learn from their mistakes by honest acceptance, they can flourish. It has been said by former employees that management is too aggressive or tough. And yet, I have yet to find a more ethical and honest group in another company. It is only rough if you make excuses or hide or obscure the truth. It will be seen through with laser precision. As to the top management, our CEO, he cares very deeply about the people and culture. It is sometimes hard to see that, because he is intimidating due to his intelligence and ability to see straight to the heart of things, but it is extremely obvious if you choose to look with an objective eye. Some people cannot handle the intensity of our CEO because they do not wish to have their smoke and mirrors stripped away and be laid bare, but an honest and open person with nothing to hide or any fear of being guided will have their skills honed and tuned in such a way that they excel. Those that cannot will fail and bitterly castigate the company and the management. The open doors remain always open and encouraging. The responsiveness and precision of decisions are incredibly fast. Our CEO is always available and removes obstacles and confusion so you have a clear path forward. A few reviews throw him under the bus for having outside interests. That's absurd and laughable to even worry about. The operations run so smoothly and he's so available to immediately course correct or ask questions that it doesn't matter if he's sitting around in his office doing puzzles all day. Apparently, he can run a company with incredibly acumen and do 45 other things without the slightest distractions. I only hope to get to that point. I do feel a little sad for those people that cannot see their own faults, but hey. That's how things are with many people out there. For the rest of us that don't mind being wrong and needing to grow, this place is pretty top notch.

    Cons

    Once in a while we get people that aren't a good fit. It is hard to watch some people go when they are genuinely good people, but who lack the skill or experience. Such is business, but people do matter. Syringa Networks does try very hard to ensure a good future for employees that leave on good terms.

    Advice to Management

    Don't let negative views impact you unless you feel there is merit to them. People will toss out emotionally negative stuff when they can hide behind anonymity. That's an unfortunate side effect of social media and places such as this. Trolling is super easy when there is nobody to counter you.


  2. Helpful (6)

    "Know what you're getting into"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Salt Lake City, UT
    Former Employee - Anonymous Employee in Salt Lake City, UT
    Doesn't Recommend
    Disapproves of CEO

    I worked at Syringa Networks full-time (More than a year)

    Pros

    Being a small telecom company has some advantages over legacy carriers because it is easier to get things done. There is less process and less hoops to jump through, although as time goes on and more issues arise the CEO has been placing more and more process in place. What makes this worse is he rarely consults management or employees when creating new process. The company pays fairly well and has good benefits. The benefits and 401K are probably the best thing the company has going for them. The company is nimble and can move quickly if needed.

    Cons

    The biggest con with this company is the CEO micro-managing everything. All of the upper management are terrified of him and manage based out of fear. The CEO has a VP of sales, Operations etc., however they are all scared to do anything that will upset him, so in essence they are puppets in the regime. The CEO is very emotional and neurotic and can explode quickly and often, changing process on the fly without consulting anyone. Whenever a problem of any sort arises, the CEO will take action. Often he is in a rage and will make emotional decisions without consulting employees or managers and puts in new rules that can be detrimental to customers, employees and process.

    If you are offered a management job with this company-Know that you are going to be a puppet. You will not be able to make decisions that you feel could help your organization without the fear of being berated by the CEO or losing your job. The CEO will use anger and intimidation to get what he wants and you will be in constant fear of losing your job or being verbally assaulted.
    The CEO openly admits that he hates sales professionals. If you are contemplating taking a sales position with this company know that it is a losing battle. The sales people always complained that the CEO micro-managed all of their deals and made it very difficult to sell. There are never any promotions and your pricing will be about 30% higher than the competition. He has also fired sales people that were performing because he disliked them without any notice or warnings.
    The CEO has fired employees that consistently hit their numbers or performance metrics simply because something they did made him mad or upset him, and be assured that if you are employed by this company at some point you will do something to upset him.
    There is absolutely no loyalty with this company. You can be a top performer and be doing a great job and still be fired if you do something to anger the CEO, which can be very easy to do.
    This is a very dysfunctional organization. Know that if you go there it will be extremely frustrating.

    Advice to Management

    This advice would be to the CEO only because all of management are merely puppets. You hired Vice Presidents and General Managers, so let them do their jobs. Managing by fear can really limit smooth and effective company management. The ceiling for this company could be so much higher if the CEO allowed managers to do their jobs without fear of retribution. Why have a VP of anything if the only thing he decides is what you decide? How inefficient is that? It’s not. My advice to the managers and VPs would be to learn how to stick up for your employees. Have a backbone. I saw several employees get thrown under the bus because VPs were scared of the CEO.


  3. Helpful (4)

    "Poor morale, negative environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Middle Management in Boise, ID
    Former Employee - Middle Management in Boise, ID
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Syringa Networks full-time (More than 5 years)

    Pros

    Salary and benefits are good. A lot of people who work here care about the company.

    Cons

    The CEO is a bully, everyone is afraid of him. He is very emotional and makes snap decisions without thinking things through. Everyone jumps through hoops to avoid becoming a victim of his tirades.

    Advice to Management

    The board of directors needs to take a look at the activities of top management. They are busy working on their side business at the office while collecting Syringa Networks paychecks. Employees are tired of hearing about the distillery. This combined with the financial stress on the company has made employee morale pretty negative.


  4. Helpful (1)

    "Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Salt Lake City, UT
    Current Employee - Account Manager in Salt Lake City, UT

    I have been working at Syringa Networks full-time (Less than a year)

    Pros

    Cutting edge new technology, Cisco shop

    Cons

    small company politics, strained local resources


  5. Helpful (5)

    "Take the positives with a grain of salt"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Salt Lake City, UT
    Former Employee - Anonymous Employee in Salt Lake City, UT
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Syringa Networks (Less than a year)

    Pros

    Decent benefits and time off.

    Cons

    Low pay. They say they focus on integrity and honesty but that is definitely not true. There are some major issues with management from the top down but nothing is addressed as long as the money keeps rolling in. If their customers only knew...

    Advice to Management

    Stop writing 4 star reviews on here to counteract the honest ones. It's ridiculous and so obvious to everyone.


  6. Helpful (8)

    "Consider yourself warned"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boise, ID
    Former Employee - Anonymous Employee in Boise, ID
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Syringa Networks full-time

    Pros

    Lots of great people work there, company has a way of recruiting great employees. Benefits are really good and relatively inexpensive, decent PTO and many departments are flexible. Able to work from home...

    Cons

    Able to work from home...in addition to your regular hours. In a nutshell, it's a job in a town with a crappy economy. They pay as little as possible for most positions and there is no set raise schedule (in other words there are no raises). No work-life balance, middle management chokes on an "atta boy". The CEO is only concerned with profit and will do anything to get his numbers, despite a 20% attrition rate. Gets great talent but can't keep them more than a year or two. It's sad because there was potential to this company and great talent but it's being wasted.

    Advice to Management

    Get new leadership, someone more concerned with quality than lining their own pockets.


  7. Helpful (1)

    "Company, Team, Individual. In that order."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Engineer in Boise, ID
    Current Employee - Network Engineer in Boise, ID
    Recommends
    Positive Outlook

    I have been working at Syringa Networks full-time (More than a year)

    Pros

    Strong company growth, even through recession.

    Fast pace, network footprint will roughly double in size by 2013

    Bleeding edge, at least for the area.

    Unbelievably good insurance, especially if you have a family.

    Locations in Boise and Salt Lake City, so good for outdoor enthusiasts.

    Cons

    Salaried employees will end up working way more than 40 hours a week if they don't set clear boundaries. Tier 1 and 2 support consists of warm bodies answering the phone, so the burden of troubleshooting falls on the engineering team.

    Advice to Management

    You have dogs, not kids. It shows in your management style.


  8. Helpful (1)

    "Great Company with Growth!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Executive staff CEO, VP's and GM's are all focused on the company!

    Cons

    Need to recognize that EVERY jobs matters! Some within the company think their job are more important than others which doesn't improve team work between groups

    Advice to Management

    Individual (none income generating business) under CEO staff, should not be on that level, but should report under another group outside Executive staff. This would be better for the entire company and can help eliminate power struggles across the entire organization!


  9. Helpful (1)

    "If you aren't a favorite and part of the inner circle..then you don't exist!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    I have no pros for this company. From day one, it's been bad. No HR on-boarding, no training, no support, very fear driven mentality.

    Cons

    No training for my position. No HR on-boarding. CEO pretty much puts the fear in you from day one. Unable to speak up about anything, in fear of losing your job. A lot of lazy workers get credit for doing nothing. Real workers don't get credit for picking up the slack.

    Advice to Management

    Get over yourselves! You have some great employees! And keep your side business out of the building!


  10. "An honest company with vision"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Syringa Networks full-time (Less than a year)

    Pros

    Benefits are exceptional, best I've ever seen. The company has a vision, has drive, and holds it's employees to 3 core values: Partnership, Community, Integrity. These things are what is keeping this company growing, and will make it successful.

    Cons

    Personalities and management styles of upper mgt are polarizing. You will either appreciate it, or get offended. This is the only reason why some former employees might be complaining.

    Advice to Management

    They are already working on this, but there is a need to update employee on-boarding process as there is a lack of instruction for new employees.


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