Sysco LABS "cake" Reviews | Glassdoor

Sysco LABS Employee Reviews about "cake"

Updated Aug 7, 2019

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4.2
83%
Recommend to a Friend
94%
Approve of CEO
Sysco LABS CEO Mani Kulasooriya (no image)
Mani Kulasooriya
62 Ratings
Pros
  • "Work Life balance is excellent as much as you want it to be(in 7 reviews)

  • "Sysco has allowed CAKE to be pretty independent which is a good thing(in 5 reviews)

Cons
More Pros and Cons

Reviews about "cake"

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  1. "Great team but evolving"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Operations in Redwood City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sysco LABS full-time for more than 3 years

    Pros

    I was with this company from the early days when it was called Leapset and before it got acquired by Sysco. I left earlier this year only because it was time for me to do something new. - Great team to work with. Always felt at home. - Management really cared for the team. - The founder CEO was hell bent on maintaining the startup culture. He is no longer there but left a positive mark. - Good work life... balance. - Great overall product. Although really competitive space. - Sysco has allowed CAKE to be pretty independent which is a good thing.

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    Cons

    There is some anxiety among the team as to what is next. The team is big now and most of the original management have left. I still have a lot of friends there and while they are happy they are also concerned.

    Advice to Management

    Great job so far. But let the team know what you are planning for the future. Overall keep up the good work.

    Sysco LABS2018-12-12
  2. Helpful (5)

    "Not the company it used to be."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Engineer in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sysco LABS full-time for more than 3 years

    Pros

    Snacks, catered lunches, some good people.

    Cons

    This company used to be known as CAKE, which was a great place to work. Great people, cool product. Once Sysco took over, a lot of things changed. Management lies: Had a lead lie about what I had said and done. I had proof both through chat and through co-worker testimony who were ready and waiting to come to my defense. Management didn't care whatsoever and never looked into the issue. The Lead still works... there with zero repercussions. If you aren't management, watch your back. Don't show up to innovate: Had brought up ways to improve the way we were doing things. Was told several times "higher ups want it done this way" or "this is just how we do it" with no real explanation. If you're looking to be creative and enjoy your time, don't work here.

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    Advice to Management

    You think it was just a coincidence all those people left at the same time? You turned the work place into trash. Almost everyone who was there originally from CAKE have left, and for good reason. Not that you will read this or even care about what people are saying... shame you turned such a great place into a cesspool.

    Sysco LABS2019-08-07
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  4. Helpful (2)

    "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sysco LABS full-time

    Pros

    -Casual/fun sales team (your going to grind), but a good group of people -Owned by Sysco (without them, not sure if CAKE would be a thing) -Nice office with stocked kitchen of snacks -Work from Home freedom, but is horrible for the company in the long run, just makes it so everyone is constantly on a different page -Uses A LOT of different software programs that are very helpful (a lot are excess though) -Good... commission -Great company to start, but not sure if its the time to join with all of the transition going on -Sometimes people love CAKE's products...sometimes!

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    Cons

    -CAKE's products seem to be on the back burner -No longer does EatClub and the food catering once a week at 4 pm was a waste -Management just cares that you put big numbers on the board, don't really care who you are -Micro-Manage everything in the sales org -Each department is on a completely different page, and don't work together -High turn and burn of employees, none quit, most are fired in the sales... org -Company is moving towards Texas -Base should be higher, its 15k below the norm in Redwood City, CA for AE -You can get promoted...but you will not get a raise -Every week there will be changes with processes and so on, so be prepared, its nice at first, then it slowly goes down hill -The BIGGEST con, is the product itself. Has endless issues, and half the time you receive calls from unhappy customers who just bought because of all their issues -Basically no marketing budget, companies like Revel have a huge influx of inbound leads, CAKE only gets inbound leads from Sysco, hardly any from the website

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    Advice to Management

    -Please delete the term, "Restaurant Specialist" -Firing and Hiring is much more expensive in the long run then riding the roller coaster -Hire 20+ Engineers in Silicon Valley that can get things done and improve the product. The product isn't improving and that is the biggest issue with the company. Realistically the product is a "perfect" fit for 5% or less of customers that they actually sell to -Customer... Success needs to start doing periodic calls to customers, they need to ask how the product is working, up-sell, cross-sell, etc. (the team is way too small) -Start marketing...a lot more, maybe double triple or quadruple that budget, hire a few more people as well in Marketing. You got to spend money to make money

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    Sysco LABS2017-07-21
  5. Helpful (2)

    "Great Product, Great People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Restaurant Specialist in Redwood City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sysco LABS full-time for more than 3 years

    Pros

    There is a great community and culture here at CAKE. Lots of people that love what they do, helping restaurants.

    Cons

    101 traffic. Need I say more?

    Sysco LABS2016-04-07
  6. "Huge Potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sysco LABS full-time for less than a year

    Pros

    The culture is awesome - great people, super collaborative, lots of open communication from all levels. Good ideas are heard and considered from everyone. People are free to explore and pursue things that are valuable. The relationships that Cake has bring access to many things that position the company well for long-term growth, and to create a truly unique set of services.

    Cons

    There is a slight downside to some of that freedom, however. There ends up being a lot of duplicative work and things done without much thought being put into them. Also, as a result, the company is trying to do everything at once rather than focusing all of its energy on doing a few things really well, at least to start.

    Advice to Management

    The team could use a stronger and more consistent strategy - one goal or set of goals that we can always look to in order to guide the work that we're doing. Also, with as many products and touchpoints as we are managing, vertical ownership is resulting in an inconsistent and fragmented experience. I'd like to see the company shift more toward horizontal ownership to bring more consistency.

    Sysco LABS2016-04-27
  7. "The pieces are coming together"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - California in Redwood City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sysco LABS full-time for less than a year

    Pros

    All growing companies have their ups and downs (which you may see here based on the timing of other reviews)...But I have to say that the pieces are really starting to come together for Cake. The sales team has been absolutely blowing the doors off sales targets -and are doing way more with less using an innovative new inside sales model. The leadership team is experienced and gives everyone else the autonomy and... authority to do great things. This company has the best culture of anywhere I've worked and everyone is genuinely happy to be here!

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    Cons

    The development team (half the company) is based in Sri Lanka, (12hrs time difference) which can be a challenge for getting software out smoothly. Although, when it's working well you can move a product forward non-stop 24/7!

    Advice to Management

    Keep up the good work. More focus on fewer but stronger products would be a benefit.

    Sysco LABS2015-12-18
Found 6 reviews