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Sysomos

Acquired by Meltwater
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Sysomos

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Sysomos Reviews

Updated Jan 5, 2023

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Found 74 of over 80 reviews
3.2
50% Recommend to a Friend
53% Approve of CEO

Found 74 of over 80 reviews

3.2
50%
Recommend to a Friend
53%
Approve of CEO
Sysomos CEO Peter Heffring  (no image)
Peter Heffring
30 Ratings

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Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

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Top Review Highlights by Sentiment

Pros
  • "The people of Sysomos are good people.(in 6 reviews)
  • "Excellent culture, smart engaging coworkers.(in 4 reviews)
  • "The team is full of smart people who really do care about what they are doing, which shows in the collaborative environment and strong teamwork displayed.(in 3 reviews)
  • "Good salary.(in 3 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Former Employee

    V

    Jan 26, 2021 - Implementation Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great company culture Fast pace and agile development

    Cons

    No matching 401K (in 2017)

    Be the first to find this review helpful
  2. 4.0
    Former Employee, more than 8 years

    Solid place to cut your Sales teeth

    Sep 3, 2015 - Senior Account Executive (Sales) in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    [From a Sales perspective...] 1. Great opportunity to learn all aspects of Sales, from customer identification, needs analysis, negotiation/closing, and account management. 2. Company treats top performers extremely well; these folks are often allowed to climb company ladder quickly, and are given much flexibility to do the job as they see fit (assuming they continue to hit and exceed quota). 3. A lot of good, smart people both in field sales and in Sales management. Very supportive team, and a fun group.

    Cons

    [From a Sales perspective...] 1. I must have had a dozen different sales plans in ten years with the company (five years with Sysomos, and five previously with their parent company, Marketwired). The company was continually changing and modifying the plan, which was frustrating at times as a commissioned-based rep. 2. Poor communication from the top on down; I often felt out of the loop as to what the company was thinking strategically, in addition to what was coming down the product pipeline. 3. Company did a less than stellar job of recognizing and rewarding top performers. Yes, total comp was fair, but it would have been nice to receive added bonuses or other rewards based on continual success year after year. This did not exist. 4. Unclear, undefined career path. Yes, the company did approach me at times with opportunities for other positions within the org. But this was a very unstructured process.

    Continue reading
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    Sysomos Response

    SVP - Human Resources

    We have focused our efforts on creating a few succinct sales plans that will motivate and focus our sales team. We've put a safety net around the top end of performance! If you're interested in a high risk/reward model, then this is the place for you.

  3. Join the Sysomos team
    See Our Latest Jobs
  4. 3.0
    Former Employee

    Great People!

    Jan 12, 2021 - Senior User Experience Designer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Excellent culture, smart engaging coworkers. Really enjoyed working in the space of social media monitoring.

    Cons

    Unusual moves among upper management led to mass layoffs...my compulsive need to be kind prevents me from sharing more. It just was not a good situation for me.

    Be the first to find this review helpful
  5. 5.0
    Current Employee, more than 5 years

    Changing times brings big shift to culture

    Oct 24, 2016 - CPO in Raleigh, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Previous leadership was not customer focused and it showed in the lack of innovation. The new CEO has given overall actions for the company to pivoting the teams to think market driven and towards a unified platform. The amount of rich data and overall functionality just need to be properly connected and Sysomos has a game changing software that WILL disrupt the marketplace. The energy is palpable and it's exciting times even with huge changes in the team and vision.

    Cons

    Due the acquisition of three companies in 2015, systems and process are still in flux. However the clear responsibility delegated down to each executive has this being addressed for the future. If you can't handle a "start up" mentality you won't thrive here.

    Continue reading
    2 people found this review helpful
  6. 5.0
    Current Employee, more than 1 year

    A great place to work

    Nov 23, 2016 - Software Engineer in Raleigh, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The environment here is fantastic. Not only do we get to work with some very cool technologies, but it's also a fun place to work with some great people..Integrating with the top social media platforms and keeping up with them as they change is challenging and a very rewarding experience as it all comes together.

    Cons

    Recent growth has put a few restrictions on costs, but that's part of any business as it matures. The face paced work environment and self directed work isn't for everybody, but if you're good at what you do, it's very rewarding.

    Continue reading
    3 people found this review helpful
  7. 5.0
    Current Employee, more than 1 year

    Awesome Company and Leadership

    Nov 26, 2016 - Anonymous Employee in Raleigh, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    New leadership team is focused and driven to succeed. They care about employee's career. I feel respected and enjoy my colleagues and management. Work is challenging but fun.

    Cons

    The last year was frustrating under previous leadership and it has put our company behind. Everyone is working hard but sometimes it is tough to always be pushing hard to catch up.

    Continue reading
    5 people found this review helpful
  8. 5.0
    Current Employee

    Great environment!

    Mar 7, 2016 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great team of people to work with and can honestly say I learn something new everyday. Always get the feeling that I am supported in trying to advance my career and become the best I possibly can. Very relaxed environment with the occasional issues that come up any where you work.

    Cons

    Things can get stressful and issues become time sensitive meaning days that can go beyond the average 8-5 but this is not an everyday occurrence. Deadlines are deadlines, this happens anywhere.

    Continue reading
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  9. 5.0
    Former Employee, more than 5 years

    Difficult to leave such a great place to work!

    Dec 5, 2016 - Executive Assistant to Chief Executive Officer in Raleigh, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Opportunities for challenge and growth in a fast paced environment. Efforts appreciated and applauded. Great team of smart, dedicated co-workers and leadership. A true Open Door culture - you can ask anyone - anything - anytime. Leaving was a very difficult decision. However, an opportunity arose that I had to accept.

    Cons

    Challenges and opportunities also means some long hours and can feel like you're on your own. That can be disconcerting.

    Continue reading
    Be the first to find this review helpful
  10. 4.0
    Current Employee

    Going from Good to Great

    Feb 13, 2015 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The people at every level are some of the most passionate people in the world, they all care about their customers, their products and the delivering the highest level of service that they can. The vision for the product and where it can go is limitless. If your a visionary, product person, data scientist or engineer passionate about making something out of nothing then Sysomos is for you.

    Cons

    Too much change in the last year has created some concern on leader stability, trust and long term direction.

    Continue reading
    Be the first to find this review helpful
  11. 5.0
    Current Employee, more than 5 years

    An excellent place to be if learning and building apps excites you

    Nov 28, 2016 - Anonymous Employee in Raleigh, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    If you want to learn and continuously grow your skills, this is the place to be. Social media moves fast, and so does Sysomos. We stay up to date with the latest technology stacks, allowing us to build some really cool apps. It's a fast-paced environment. Your code will go out into production and be used by clients. Even though the company has grown and matured over the years, it still has the energy of a startup. People are friendly and it's obvious leadership really cares about employees. People listen to your ideas and you have an actual voice here. All managers I've worked with have open-door policies and seem willing to work with you when something comes up. Also, the perks are pretty great: competitive salaries, bonus opportunities, volunteer days, concert tickets in the company box, Hurricanes tickets, gym membership, full kitchens, training opportunities, and some pretty great company outings and parties.

    Cons

    Moving fast can be a double-edged sword. Be prepared to put in the work. Training materials can't always keep up with the pace. This isn't really a place that you can just show up and coast. If learning new technologies and building apps doesn't excite you, and you're just looking for some job, you might want to look elsewhere.

    Continue reading
    1 person found this review helpful
Viewing 1 - 10 of 74 Reviews
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Sysomos Reviews FAQs

Sysomos has an overall rating of 3.2 out of 5, based on over 80 reviews left anonymously by employees. 50% of employees would recommend working at Sysomos to a friend and 38% have a positive outlook for the business. This rating has been stable over the past 12 months.

According to anonymously submitted Glassdoor reviews, Sysomos employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Sysomos. This rating has been stable over the past 12 months.

50% of Sysomos employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Sysomos 3.6 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Sysomos to be compensation, culture, coworkers and the cons to be management, career development, senior leadership.

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Sysomos photo of: Sysomos Dodgeball Team on game night
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Glassdoor has 80 Sysomos reviews submitted anonymously by Sysomos employees. Read employee reviews and ratings on Glassdoor to decide if Sysomos is right for you.