T.G.I. Friday's Reviews in Houston, TX | Glassdoor

T.G.I. Friday's Houston Reviews

Updated September 11, 2017
18 reviews

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Houston, TX Area

2.3
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Aslam Khan
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18 Employee Reviews

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Pros
Cons
  • Long hours, unsocialable hours sometimes (in 65 reviews)

  • Endless Apps has created an overly stressful environment with far too little payoff (in 27 reviews)

More Pros and Cons

  1. "fun place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Waiter in Houston, TX
    Former Employee - Server/Waiter in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at T.G.I. Friday's full-time (More than a year)

    Pros

    great way to meet new people

    Cons

    if your to busy you may not be able to stay caught up

    Advice to Management

    need more teamwork


  2. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Houston, TX
    Former Employee - Project Manager in Houston, TX
    Doesn't Recommend
    Negative Outlook

    I worked at T.G.I. Friday's full-time (More than a year)

    Pros

    Flexible Schedule, multiple locations, operations director

    Cons

    Company lacks direction, marketing priorities are muddled.

  3. "Endless Apps has ruined the job."

    StarStarStarStarStar
    Current Employee - Server/Waiter in The Woodlands, TX
    Current Employee - Server/Waiter in The Woodlands, TX
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Customers and management are good. Staff is fun to work with and the training has been very well implemented and communicated.

    Cons

    Endless Apps has created an overly stressful environment with far too little payoff. Customers simply do not appreciate the extra effort serving a virtual buffet entails.

    Advice to Management

    Make Endless Apps a temporary, yearly item.


  4. Helpful (1)

    "Great first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Waiter in Pearland, TX
    Former Employee - Server/Waiter in Pearland, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at T.G.I. Friday's (Less than a year)

    Pros

    I started off as a host and then became a server. You don't need any prior experience to start working here like in many restaurants. The interview was easy and they will hire you if they are in need of what ever position you are applying for. The managers change and many of them are reasonable if you just do your job and others are very laid back. As for the employees almost every one is welcoming and fun to be around. If you start off working as a host you can work your way up to server and eventually bartender and so on. The atmosphere in the restaurant is outgoing which was one of my favorite parts about working here. They are very flexible with your time shifts.

    Cons

    The first down side to this location is the customers that come in. Many of them are ghetto and complain just to get free items and don't know how to tip. They don't train the employees well espicially those up at the front such as the hosts, therefore that's why it's important to ask questions and to remember them during your training days. They give the servers way too much side work it can take 40 min to 100 min to complete them. You do get faster the longer you work here. All servers have to roll two baskets of silverware, sweep and wipe your own tables(they usually only have bussers on weekends), and do one more task that varies every day. They recently changed the system of how you can switch shifts with other employees, release and pick up shifts it is harder to do so now. I really dislike the new system, but maybe they will change this in the near future.


  5. "TGI Friday's is a no go"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Katy, TX
    Current Employee - Server in Katy, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at T.G.I. Friday's part-time (More than a year)

    Pros

    co-workers are almost all amongst the same age range which makes it easy to work with and are very influential and helpful in making sure you strive as a successful server

    Cons

    -bad management
    -they over work you and don't pay overtime
    -hard to request days off
    -management is very vulgar and explicit when things don't go their way
    -bad clientele attraction
    -endless appetizers screw you over tip wise (they have you running around and only leave you $3)
    -they make you pay tip out to bussers even if they were only there for 1 hour
    and so much more!!

    Advice to Management

    when coming down to taking sides, management always protects the customer even if it means that their employee not only gets disrepected by the customer but is also disrespected by the employer who makes it nearly impossible for the server to make a decent tip. they care more about what they earn than creating a stress-free type of environment for their workers.


  6. "Server then Bartender"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at T.G.I. Friday's full-time (More than 3 years)

    Pros

    It was an ok job.

    Cons

    Lots of turnover, but that's common at most restaurants.
    Customers are cheap.
    TGI's price leader strategy means you get a whole lot of lowest-common-denominator people in there looking for a cheap meal.
    Freakin everything is frozen and most things are microwaved.
    The bartenders are touted as gods.
    The management responds to employees who complain a lot by giving them what they want.

    Advice to Management

    Don't work your managers so hard, pay them more.


  7. "Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess/Carside to Go in Houston, TX
    Former Employee - Hostess/Carside to Go in Houston, TX
    Approves of CEO

    I worked at T.G.I. Friday's part-time (More than 3 years)

    Pros

    Great job for any college age student looking to gain customer service experience and dealing with diverse customers.

    Cons

    Cons of working here are the hours they stay open til 1-2 am

    Advice to Management

    n/a

  8. "Don't work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Waiter in Houston, TX
    Current Employee - Server/Waiter in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at T.G.I. Friday's part-time (More than a year)

    Pros

    The only positive things about working here is that all my co-workers are around the same age as i am (18-26) and are great people to work with. If it weren't for them, i would've quit in a week.

    Cons

    The restaurant itself attracts horrible clientele. Corporate sends coupons every month, they discount absolutely anything and the server gets absolutely nothing. Especially whenever it's endless appetizers season, the cheapest of people rise from the pits of hell and go to Friday's. Seriously, do yourself a favor and don't work here.


  9. Helpful (1)

    "Cooking,cashier, etc"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sous Chef in Houston, TX
    Former Employee - Sous Chef in Houston, TX
    Recommends
    Positive Outlook

    I worked at T.G.I. Friday's full-time (More than 10 years)

    Pros

    I enjoyed working with them and would again.not

    Cons

    Not enough money or appreciation NM

    Advice to Management

    Better management and advancement


  10. "Amazing :)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess in Pearland, TX
    Former Employee - Hostess in Pearland, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at T.G.I. Friday's part-time (More than a year)

    Pros

    Family like atmosphere, great management, great food, easy to understand Micros, good training, great regular customers, incentives for bringing in new employees, understanding when time off is needed, schedule about 2 weeks in advance

    Cons

    Average pay, open until really late (2am on weekend), hard to call in ( they always make a fuss), hard to have a good work-life balance


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