T.G.I. Friday's Reviews | Glassdoor

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T.G.I. Friday's Reviews

Updated January 20, 2018
1,256 reviews

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3.0
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Aslam Khan
53 Ratings

1,256 Employee Reviews

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Pros
Cons
  • You work fairly long hours with short breaks (in 73 reviews)

  • Low pay for sure much work especially now that it's unlimited endless apps (in 31 reviews)

More Pros and Cons

  1. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Restaurant General Manager in Schererville, IN
    Former Employee - Restaurant General Manager in Schererville, IN
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at T.G.I. Friday's full-time (More than 5 years)

    Pros

    Great folks to work with on a daily basis. Very good systems and guidance from the corporation. A rich history with Friday’s was great!

    Cons

    Advertising campaigns were damaging to the long term health of the business. They caused a shift in the customer base.

    Advice to Management

    The training programs are great. Don’t take short cuts. Take advantage of the rich history and teach the staff to respect! Shared success is wonderful thing!


  2. "Server"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T.G.I. Friday's full-time

    Pros

    busy atmosphere, met great people, good food

    Cons

    late hours, late night clientele

  3. "lots of fun"

    StarStarStarStarStar
    Former Employee - Cocktail Server in Palm Desert, CA
    Former Employee - Cocktail Server in Palm Desert, CA

    I worked at T.G.I. Friday's full-time (More than 10 years)

    Pros

    Its a servers reataurant meaning that other servers will come in after there shifts and well we usually tip great. the atmosphere is wonderful and corporate is good.

    Cons

    turn and burn. alot of tables in a short amount of time.


  4. "TGI Fridays"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Host in Dothan, AL
    Former Employee - Host in Dothan, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at T.G.I. Friday's full-time (More than a year)

    Pros

    Great benefits nice coworkers and fast paced.

    Cons

    Rude customers not that great of pay.


  5. "Fun place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Waitress in Bloomingdale, IL
    Current Employee - Waitress in Bloomingdale, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at T.G.I. Friday's part-time (More than 10 years)

    Pros

    Great coworkers, managers are nice, and there is room to move into other positions.

    Cons

    You don't make a whole lot of money at that particular location.


  6. "server"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at T.G.I. Friday's part-time

    Pros

    great team to work with

    Cons

    job security for upper management


  7. "Server/Hostess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T.G.I. Friday's part-time (More than a year)

    Pros

    I found it easy to pick up shifts or have someone pick up my shift. There was a bit more flexibility with it as opposed to other jobs.

    Cons

    You will have to deal with rude customers at times, but that's to be expected. Sometimes you get stiffed on a tip. Again, it's to be expected.

    Advice to Management

    Please never again to Endless Apps. It worked the servers so much only to get awful tips from people. You ruin your employees when you do that.

  8. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in The Woodlands, TX
    Former Employee - Server in The Woodlands, TX

    I worked at T.G.I. Friday's full-time (Less than a year)

    Pros

    50% off for shift meals. Good money at good locations. Easy to pick up shifts.

    Cons

    Other staff member were undertrained. One manager easily got stressed and moody during busy dinner shifts.


  9. "Great Training and Great People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bar Manager in Norfolk, VA
    Former Employee - Bar Manager in Norfolk, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at T.G.I. Friday's full-time (More than 3 years)

    Pros

    Wonderful training program. Great people in the home office and support lines.

    Cons

    Very long hours. Too many restrictions and rules that are always changing.


  10. "Standardized Work Environment"

    StarStarStarStarStar
    Former Employee - Server in Lake Zurich, IL
    Former Employee - Server in Lake Zurich, IL

    I worked at T.G.I. Friday's part-time (More than a year)

    Pros

    Extensive Training, Good Treatment of Workers

    Cons

    Standardized Service, Little Room for Innovation
    The way you work progress is tracked and recorded does not reflect customer satisfaction, rather it reflects numeric data. The problem is within the reasoning behind certain numerics and the natural customer variation.

    Advice to Management

    Take a step back from tracking every minute, cost, and sale. Try to study the level of customer satisfaction.


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