T.G.I. Friday's Reviews | Glassdoor

T.G.I. Friday's Reviews

Updated June 20, 2017
120 reviews

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T.G.I. Friday's President & CEO Rob Palleschi
Rob Palleschi
10 Ratings

120 Employee Reviews

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Pros
Cons
  • long hours for little compensation, poor quality of life (in 58 reviews)

  • endless apps bring in the worst clientele (in 17 reviews)

More Pros and Cons

  1. "DO NOT WORK HERE"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bartender in West Palm Beach, FL
    Former Employee - Bartender in West Palm Beach, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at T.G.I. Friday's full-time (More than 5 years)

    Pros

    Decent benefits. Use to be great. I have nothing else nice to say about this business.

    Cons

    Everything else. This company does not care about their employees. It use to be such a great company to work for until it was sold to people who want to attract the worse type of clientele. Endless apps, ridiculously cheap drinks. If you want to run around like a chicken with your head cut off and get treated like crap for a lucky 10% go for it.

    Advice to Management

    There is nothing management can do. It starts and corporate and they obviously don't care.


  2. "Hands down one of the worst jobs I've ever had."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Bartender in Bay Shore, NY
    Current Employee - Senior Bartender in Bay Shore, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at T.G.I. Friday's part-time (More than a year)

    Pros

    -Flexible scheduling especially if you're not available to work that day...
    -Great hours if you don't mind spending your entire night here.

    Cons

    -constant rotating management.
    -very unprofessional work environment.
    -constant rotating staff.
    -you'll always be expendable.
    -no employee appreciation
    -awful customer clientele.

    Advice to Management

    Get some real managers.

  3. "Bartender"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Bartender in Tulsa, OK
    Former Employee - Server/Bartender in Tulsa, OK
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great atmosphere, awesome team players

    Cons

    Laziness, Not enough hours, Favoritism

    Advice to Management

    Please listen to your employees working they know what they're talking about and your turn over rate would be way less


  4. "Don't do it."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Westlake, OH
    Former Employee - Anonymous Employee in Westlake, OH
    Doesn't Recommend
    Negative Outlook

    Pros

    Coworkers can make good friendships.

    Cons

    The management is terrible. Lots of favoritism. This company & especially the Westlake, Ohio location DO NOT care about you. They are not dependable, turnover is insane, no business. And lots of company policy gets broken. Don't waste your time- there are better places to work in the area where you'll actually enjoy your job and maybe make some money too.


  5. "TGI Friday's is a no go"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Katy, TX
    Current Employee - Server in Katy, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at T.G.I. Friday's part-time (More than a year)

    Pros

    co-workers are almost all amongst the same age range which makes it easy to work with and are very influential and helpful in making sure you strive as a successful server

    Cons

    -bad management
    -they over work you and don't pay overtime
    -hard to request days off
    -management is very vulgar and explicit when things don't go their way
    -bad clientele attraction
    -endless appetizers screw you over tip wise (they have you running around and only leave you $3)
    -they make you pay tip out to bussers even if they were only there for 1 hour
    and so much more!!

    Advice to Management

    when coming down to taking sides, management always protects the customer even if it means that their employee not only gets disrepected by the customer but is also disrespected by the employer who makes it nearly impossible for the server to make a decent tip. they care more about what they earn than creating a stress-free type of environment for their workers.


  6. "I would advise to go to college and get out of the business."

    Star Star Star Star Star
    Former Employee - Server in Brooklyn, NY
    Former Employee - Server in Brooklyn, NY

    I worked at T.G.I. Friday's full-time (More than a year)

    Pros

    Nice coworkers, we all helped each other if needed.

    Cons

    People treated me like a slave, customers were rude all the time.


  7. "The customers really suffer..this place is in need of a change.."

    Star Star Star Star Star
    Former Employee - Server in Owings Mills, MD
    Former Employee - Server in Owings Mills, MD
    Doesn't Recommend

    I worked at T.G.I. Friday's part-time (Less than a year)

    Pros

    None none none none none none none none

    Cons

    Walking around with bank in apron,cheap promos=cheap customers,no teamwork amongst workers,too many minors,favoritism from managers to staff,immature environment.Employees use dirty hands to eat off of plates and then use dirty thumbs to put on someone's plate to deliver it.There are no trays,to professionally deliver hot food,they want you to put burning hot plates on your hands /arms.The 3% tip out to bus people is unfair..why not pay better hourly wages to those employees?tgif could be a better place..Everyone is just comfortable with the way things are there.A hardworker is like a foreigner,using a foreign language there..they no understand..

    Advice to Management

    If you're looking to build a New+better culture in there,then hire more mature employees and fire the one's that you keep around, because you're used to them..knowing that they are not hard workers..give new people a chance to really shine..also,employees go out to smoke weed and come back in..maybe that's why the window is never clear,you're constantly screaming "I needs hands in the window!!" and food arrives to tables cold..I'm sure it doesn't matter to you though..

  8. "Wait staff"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Wait Staff in Schaumburg, IL
    Former Employee - Wait Staff in Schaumburg, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at T.G.I. Friday's full-time (More than 10 years)

    Pros

    Nothing they are terribly despicable

    Cons

    Poor management no team work shifts are given based on supposedly based on efficiency e.g. Liquor sales and compliments however that is not true management will change what they want and give good shifts and sections to those they favor usually based on what diet things employees know about management

    Advice to Management

    Resign and don't hire your alcoholic friends who don't come in then threaten us when we call corporate on you for negligence


  9. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Richmond, VA
    Former Employee - Manager in Richmond, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at T.G.I. Friday's full-time (More than 10 years)

    Pros

    Very high manager turnover. Little or no support from other managers or higher up. There was no communication between mangers.

    Cons

    The employees are the reason I stayed.

    Advice to Management

    Be consistent with the policies.


  10. "Tgi friday"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Brooklyn, NY
    Former Employee - Server in Brooklyn, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at T.G.I. Friday's full-time (Less than a year)

    Pros

    Most people tip well and on Thursdays they have a great dj.

    Cons

    Terrible management and rude employees.

    Advice to Management

    Don't tolerate disrespect


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