T.G.I. Friday's Reviews | Glassdoor

T.G.I. Friday's Reviews

Updated January 16, 2018
396 reviews

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3.0
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Aslam Khan
9 Ratings

396 Employee Reviews

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Pros
Cons
  • You work fairly long hours with short breaks (in 72 reviews)

  • Low pay for sure much work especially now that it's unlimited endless apps (in 31 reviews)

More Pros and Cons

  1. "Server"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T.G.I. Friday's full-time

    Pros

    busy atmosphere, met great people, good food

    Cons

    late hours, late night clientele


  2. "server"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at T.G.I. Friday's part-time

    Pros

    great team to work with

    Cons

    job security for upper management

  3. "Server/Hostess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T.G.I. Friday's part-time (More than a year)

    Pros

    I found it easy to pick up shifts or have someone pick up my shift. There was a bit more flexibility with it as opposed to other jobs.

    Cons

    You will have to deal with rude customers at times, but that's to be expected. Sometimes you get stiffed on a tip. Again, it's to be expected.

    Advice to Management

    Please never again to Endless Apps. It worked the servers so much only to get awful tips from people. You ruin your employees when you do that.


  4. "Standardized Work Environment"

    StarStarStarStarStar
    Former Employee - Server in Lake Zurich, IL
    Former Employee - Server in Lake Zurich, IL

    I worked at T.G.I. Friday's part-time (More than a year)

    Pros

    Extensive Training, Good Treatment of Workers

    Cons

    Standardized Service, Little Room for Innovation
    The way you work progress is tracked and recorded does not reflect customer satisfaction, rather it reflects numeric data. The problem is within the reasoning behind certain numerics and the natural customer variation.

    Advice to Management

    Take a step back from tracking every minute, cost, and sale. Try to study the level of customer satisfaction.


  5. "Waitress"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great people to work with.

    Cons

    Management was constantly changing.


  6. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T.G.I. Friday's part-time

    Pros

    The employees made work feel like a big family

    Cons

    You could tell it’s a chain and employees don’t get to be unique


  7. "Review of salaried position"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at T.G.I. Friday's full-time

    Pros

    The possibility to move up within the company is very achievable.

    Cons

    Salary employees are overworked. I was only contracted to work 55 hours a week maximum and was averaging about 70-80 during the holidays.

  8. "It was cool"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at T.G.I. Friday's full-time

    Pros

    Great team atmosphere, free food, get to meet new people everyday.

    Cons

    Low pay for sure much work especially now that it's unlimited endless apps.

    Advice to Management

    Everyone turns to drugs because of the work load every shift. Drugs were a big problem with the restaurant as everyone was drugged out trying to keep energy for all the work


  9. "So So"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T.G.I. Friday's full-time

    Pros

    Money can be good. Coworkers are nice and fun.

    Cons

    Hours can vary. Promotions suck. Guests.


  10. "server at fridays"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at T.G.I. Friday's part-time

    Pros

    work well with school hours
    grant request off if submitted in advanced

    Cons

    very few hours
    too many servers

    Advice to Management

    don't hire new people if you don't have enough hours to give current employees


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