T.G.I. Friday's Reviews | Glassdoor

T.G.I. Friday's Reviews

Updated June 5, 2017
293 reviews

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4.0
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T.G.I. Friday's President & CEO Rob Palleschi
Rob Palleschi
21 Ratings

293 Employee Reviews

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Pros
Cons
  • long hours for little compensation, poor quality of life (in 57 reviews)

  • endless apps bring in the worst clientele (in 15 reviews)

More Pros and Cons

  1. "A fun place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bar Manager in Charlotte, NC
    Current Employee - Bar Manager in Charlotte, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at T.G.I. Friday's full-time (More than 3 years)

    Pros

    The corporate structure helps all restaurants remain consistent in terms of guest expectation and you are really afforded the tools to succeed from the beginning.

    Cons

    Some restaurants/franchisees do no embody the Fridays spirit and that is when you run into the major issues.

    Advice to Management

    All of the information to be a successful business is out there and readily available. All you have to do is want to obtain it.


  2. "Great Manager's but a lot of the clientele- Ghetto"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Cerritos, CA
    Former Employee - Server in Cerritos, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at T.G.I. Friday's full-time (More than a year)

    Pros

    Stay in great shape, pretty busy almost always, one can get away with a lot, yet they're strict about alcohol policies and safety -health inspections (as they should be). If you don't get caught up in the drama, can be a fun, uplifting place to be-you just can't let the BS get to you. It was by far the cleanest, most well kept placeiveever worked at thanks to the GM and his little bright flashlight! There's a good amount of regulars that were either once a week or every single nighters- nice people.

    Cons

    A lot of drama circulating thru the staff, the majority of the bartenders had a snotty, I'm better than you attitude (excluding a few) and would take a long time to make drinks even when tipped 2times the min tip out, I definately ran across some of the most ghetto people that felt like they were entitled to free food and would run there mouths to try to getwhatthey could free, my favorite is when it'd be right after theytoldyou how well you did 😉 But as soon as they saw a manager changed their story which happened a lot to servers. It's hard to make good money there and I had to work more of a full time position instead of part time.

    Advice to Management

    Keep it clean, loved that factor! You all do a wonderful job and I hope all are enjoying great success still!! Just keep the drama outside the building and you the staff on a friendly note and I think you got it.

  3. "A good learning experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Kitchen Manager in Providence, RI
    Current Employee - Kitchen Manager in Providence, RI

    I have been working at T.G.I. Friday's (More than 5 years)

    Pros

    Great place to learn about corporate restaurants, made me look at things differently

    Cons

    Too much movement in between stores, some the of the Director of Operations liked to play favorites.

    Advice to Management

    look at all your employee's not just the people who cheat to get ahead.


  4. Helpful (1)

    "Bartender, Trainer, Server @ 3 locations over 6 years"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bartender in Winston-Salem, NC
    Former Employee - Bartender in Winston-Salem, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at T.G.I. Friday's full-time (More than 5 years)

    Pros

    I have a lot of experience with Fridays, having worked at 3 locations for 6 1/2 years as a bartender, lead bartender, server and trainer. There are great things about the company. They give you a chance when a lot of places won't. If you work hard and are at the right location you can make good money. If you're coworkers and managers are good your schedule will be flexible and you'll be happy with the way you're treated. I've never seen anyone discriminated against or mistreated. Overall, I really like my managers and coworkers and would recommend working here.

    Cons

    If you are at a bad location, have bad coworker or managers, or bad clientele...your life will be hell. I've worked 40+ hour weeks and made $200 many times bc of the tip pool and over-staffing of shifts. I've also made $700 in a week...point being its inconsistent. After working at another place I have a better understanding of how much work is involved at fridays. A lot is expected out of their employees, especially the bartenders. It also seems unlikely to advance. You'll have a better chance to advance and make more money elsewhere. My advice world be to work at Fridays, try to get behind the bar, but never stop looking for better jobs. You don't want to get stuck there forever without ever advancing or making enough to pay your bills.

    Advice to Management

    Recognize the value of your employees. I was there for 6 years. Never missed a shift, always helped when needed, and was never even given a hint of any kind of promotion. I liked my managers and was friends with them but I never felt like my presence there was valued at all. Where at an upscale, busy, privately owned establishment, I was offered a management position within 6 months.


  5. "Server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Eau Claire, WI
    Current Employee - Server in Eau Claire, WI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at T.G.I. Friday's full-time (Less than a year)

    Pros

    Coworkers are amazing and the hours are flexible! always someone willing to pick up your shift when needed.

    Cons

    Management can be touch and go with rules (Some dont care while others are strict)

    Advice to Management

    more consistency with management


  6. "loved it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Cook in Quincy, IL
    Former Employee - Lead Cook in Quincy, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at T.G.I. Friday's full-time (More than a year)

    Pros

    Loved the unique flavors experiences they offered

    Cons

    For some reason I got blacklisted for rehire when I left I fulfilled my 2 week notice, in which I gave, instead of taking the family medical leave

    Advice to Management

    Allow room for mistakes


  7. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Bartender in Grand Rapids, MI
    Former Employee - Server/Bartender in Grand Rapids, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at T.G.I. Friday's part-time (Less than a year)

    Pros

    Management
    Teamwork
    Training
    Environment
    Fun

    Cons

    Equipment repairs
    Drunks
    Day Shift

    Advice to Management

    Keep up the great work and thank you for the opportunity to work with you.

  8. "I love fridays"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bartender in Dearborn, MI
    Former Employee - Bartender in Dearborn, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    I worked at 5 TGI Fridays in Michigan and one and the upper east side of Manhattan. I started as a server but was promoted to bartender fairly quickly. I worked with fridays for 10 years. It is a great job making awesome tips. They do offer medical benefits as well. I did not take any benefits.

    Cons

    Bartenders work late on second shift. I would get home at 4 am


  9. "Solid Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Kitchen Executive in Philadelphia, PA
    Former Employee - Kitchen Executive in Philadelphia, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    There are mostly Good facilities.

    Cons

    There is very limited and Little advancement.

    Advice to Management

    Try to secure Better training


  10. "Server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - I'm in Scarsdale, NY
    Former Employee - I'm in Scarsdale, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at T.G.I. Friday's part-time (More than a year)

    Pros

    Fun environment, great earning potential.

    Cons

    No benefits...medical or dental plans

    Advice to Management

    Offer more hours to work overtime


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