T.G.I. Friday's Reviews | Glassdoor

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T.G.I. Friday's Reviews

Updated January 20, 2018
1,256 reviews

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3.0
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Aslam Khan
53 Ratings

1,256 Employee Reviews

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Pros
Cons
  • You work fairly long hours with short breaks (in 73 reviews)

  • Low pay for sure much work especially now that it's unlimited endless apps (in 31 reviews)

More Pros and Cons

  1. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Restaurant General Manager in Schererville, IN
    Former Employee - Restaurant General Manager in Schererville, IN
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at T.G.I. Friday's full-time (More than 5 years)

    Pros

    Great folks to work with on a daily basis. Very good systems and guidance from the corporation. A rich history with Friday’s was great!

    Cons

    Advertising campaigns were damaging to the long term health of the business. They caused a shift in the customer base.

    Advice to Management

    The training programs are great. Don’t take short cuts. Take advantage of the rich history and teach the staff to respect! Shared success is wonderful thing!


  2. "Service & Bar Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Orlando, FL
    Former Employee - Anonymous Employee in Orlando, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at T.G.I. Friday's full-time

    Pros

    Managers eat for free pretty much anything they want, whenever they want.

    Cons

    Atmosphere of entire operation is make the guest happy WHICH TRANSLATES to comping an entire check sometimes over $200.

    Guests KNOW THIS and use it to their advantage and verbally abuse staff & management until this is done for them.

    Advice to Management

    You work here but you really aren't a "manager" you don't make any real decisions. The staff can use profanity towards you and even go so far as to threaten you. And District Managers just move the employee to another location and you're left looking like a fool because there are NO consequences to the employee!

  3. "Great atmosphere with good shift flexibility"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T.G.I. Friday's part-time

    Pros

    Flexible working hours
    Great, diverse working environment

    Cons

    Perhaps increasing incentives or rewards for hard work


  4. "Server"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T.G.I. Friday's full-time

    Pros

    busy atmosphere, met great people, good food

    Cons

    late hours, late night clientele


  5. "TGI friday may look nice as a venue but wait till you work there."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at T.G.I. Friday's part-time

    Pros

    very well known restaurant franchise.

    Cons

    Horrible managers, bossy and do not care about the employees. minimum wage, very long hours.


  6. "Dying chain, incompetent management, corporate looks after themselves only."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bartender
    Current Employee - Bartender
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at T.G.I. Friday's part-time (More than 5 years)

    Pros

    Flexible hours, good regulars , great coworkers and good place to learn how to serve if you don't have any experience.

    Cons

    Management, unrealistic corporate policies, faulty or broken equipment, promotions attract wrong crowd and customer over employee regarding any type of complaint.

    Advice to Management

    Lead through example and stick up for your employees.


  7. "Dishwasher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dishwasher in Pottstown, PA
    Current Employee - Dishwasher in Pottstown, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at T.G.I. Friday's (Less than a year)

    Pros

    its fast paced, yet give you a chance to be an introvert, basically self-efficient with one other person

    Cons

    Its dirty, no time and a half for days working on a holiday (ex: New years eve) most of the time, the dish washer is meant to clean the back prepping section, mop the front and deck brush and clean their section as well as taking every trash can out (16 to be exact)

    Advice to Management

    Do not take your job too seriously, let server drama be server drama and stop taking advantage of the autistic dish washer!

  8. "TGI Fridays"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Host in Dothan, AL
    Former Employee - Host in Dothan, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at T.G.I. Friday's full-time (More than a year)

    Pros

    Great benefits nice coworkers and fast paced.

    Cons

    Rude customers not that great of pay.


  9. "lots of fun"

    StarStarStarStarStar
    Former Employee - Cocktail Server in Palm Desert, CA
    Former Employee - Cocktail Server in Palm Desert, CA

    I worked at T.G.I. Friday's full-time (More than 10 years)

    Pros

    Its a servers reataurant meaning that other servers will come in after there shifts and well we usually tip great. the atmosphere is wonderful and corporate is good.

    Cons

    turn and burn. alot of tables in a short amount of time.


  10. "Server/Hostess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T.G.I. Friday's part-time (More than a year)

    Pros

    I found it easy to pick up shifts or have someone pick up my shift. There was a bit more flexibility with it as opposed to other jobs.

    Cons

    You will have to deal with rude customers at times, but that's to be expected. Sometimes you get stiffed on a tip. Again, it's to be expected.

    Advice to Management

    Please never again to Endless Apps. It worked the servers so much only to get awful tips from people. You ruin your employees when you do that.


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