T.G.I. Friday's Reviews | Glassdoor

T.G.I. Friday's Reviews

Updated September 22, 2017
1,156 reviews

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1,156 Employee Reviews

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Pros
Cons
  • Long hours, unsocialable hours sometimes (in 65 reviews)

  • Endless Apps has created an overly stressful environment with far too little payoff (in 24 reviews)

More Pros and Cons

  1. "Through the Host's Eyes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hostess
    Current Employee - Hostess
    Doesn't Recommend
    Negative Outlook

    I have been working at T.G.I. Friday's part-time (More than a year)

    Pros

    Tip Share and discounted food for employees

    Cons

    Bad / Poor Management
    Rude customers/ coworkers

    Advice to Management

    Learn to work together, as in communicate more


  2. Helpful (1)

    "Server"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Lancaster, PA
    Former Employee - Server in Lancaster, PA
    Doesn't Recommend
    Disapproves of CEO

    I worked at T.G.I. Friday's part-time (More than a year)

    Pros

    The managers a few years ago were awesome, but they've all since left.

    Cons

    Stupid corporate rules like what colors your hair could or couldn't be, what piercings you aren't allowed to have... You also have to spend hours getting RAMP certified to end up not making much money. Friday's used to be busy all the time because it's in the mall, but not many people go there at all anymore. Plus, people in low income areas ride in on the bus and take their family to eat then leave you little to no tip because they didn't have enough money to be going out for dinner. You also don't get much of a discount on food and most of it is deep fried crap that comes frozen in a bag, not made in-house.

    Endless apps destroyed Friday's.

  3. "Fun place to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at T.G.I. Friday's part-time

    Pros

    Very Friendly enviornment, good management, great experience for serving

    Cons

    Tipped out mon.-thursday, fast paced


  4. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Houston, TX
    Former Employee - Project Manager in Houston, TX
    Doesn't Recommend
    Negative Outlook

    I worked at T.G.I. Friday's full-time (More than a year)

    Pros

    Flexible Schedule, multiple locations, operations director

    Cons

    Company lacks direction, marketing priorities are muddled.


  5. Helpful (1)

    "Went from great to good"

    StarStarStarStarStar
    Former Employee - Lead Bartender in Lake Buena Vista, FL
    Former Employee - Lead Bartender in Lake Buena Vista, FL

    I worked at T.G.I. Friday's full-time (More than 10 years)

    Pros

    Best training program for bar industry

    Cons

    Unfortunately fridays decided to try and change their identity too many times and lost its momentum.

    Advice to Management

    Management has always been great. Upper management needs to use their voice and remember from whence you came.


  6. "Keep Looking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at T.G.I. Friday's full-time

    Pros

    Very fun place and good food.

    Cons

    Benefits kick in 1 year after hire. Management is very poor. Employees treated horribly and schedule is to management's favorites not work output. too many customer complaints. At least the Waterbury, CT location.

    Advice to Management

    Everyone needs to be on the same page. Management shows a lack of care and consideration to employees and customers.


  7. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T.G.I. Friday's full-time

    Pros

    Great meeting new people and having regulars come to visit you. Great tips

    Cons

    As the season change, so did the money flow, irregular flow of customers

  8. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at T.G.I. Friday's part-time (More than a year)

    Pros

    The amount of tips you may get depending on the shift.

    Cons

    Lazy co workers that only care about their tables & nothing else around them. Leaves side stations a mess because they're "too busy" like others aren't as well. 2-3 days a week since seasonal ended.

    Advice to Management

    WORK TOGETHER! Not only when you're ready to let someone go. Put lazy employees in their place instead of having the hard working ones pick up their slack


  9. "Not recommended"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Waiter
    Current Employee - Server/Waiter
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at T.G.I. Friday's full-time (More than a year)

    Pros

    Fun coworkers, drinks are expensive, busy on weekends

    Cons

    Terrible clientele, high employee turnover, no support staff. Endless apps are terrible. They jam up the kitchen and cause waiters to have to do 10x the work for nothing. People tip terribly.

    Advice to Management

    Employ more front of house staff, bussers, dishwashers to help wait staff! Hold employees accountable!


  10. "Assistant General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant General Manager in Binghamton, NY
    Former Employee - Assistant General Manager in Binghamton, NY
    Recommends
    Positive Outlook

    I worked at T.G.I. Friday's full-time (More than 5 years)

    Pros

    Environment, salary, benefits, advancement opportunities were fantastic. I worked for incredible knowledgeable people who improved my abilities and capabilities

    Cons

    The hours were not consistent meaning I'd work 7am to 6 pm somedays and 3 pm to 2 am on others. My sleep schedule was unhealthy.

    Advice to Management

    Continue to be involved and engaged in your restaurants


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