T.G.I. Friday's Reviews | Glassdoor

T.G.I. Friday's Reviews

Updated October 20, 2017
1,187 reviews

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1,187 Employee Reviews

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Pros
Cons
  • Long hours, unsocialable hours sometimes (in 65 reviews)

  • Endless Apps has created an overly stressful environment with far too little payoff (in 27 reviews)

More Pros and Cons

  1. "Great for hourly servers , etc. Not worth it for hourly management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Manager in Orlando, FL
    Current Employee - Associate Manager in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at T.G.I. Friday's full-time (More than 5 years)

    Pros

    The people (from coworkers to guests) at a high volume location is the best part.

    Cons

    Since the shift to franchise, quality, benefits, and incentives have plummeted or have been removed. No long term stability. Management has been restructured to remove more salaried positions and replace them with hourly associate managers, without any indication as to what criteria has to e met in order to obtain salary. Overall trying to get more money to the bottom line at the expense of employees.


  2. "Working at TGI Fridays"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Host in Aurora, IL
    Former Employee - Host in Aurora, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at T.G.I. Friday's part-time (More than a year)

    Pros

    Great coworkers and flexible work hours

    Cons

    Bad management, bad atmosphere most of the time.

    Advice to Management

    Needs to be more organized.

  3. "General Manager"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at T.G.I. Friday's full-time (More than 8 years)

    Pros

    Great team member with positive attitudes

    Cons

    Senior Leadership did not place value of the team members


  4. "Good for college students with few financial obligations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bartender in Alexandria, VA
    Former Employee - Bartender in Alexandria, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at T.G.I. Friday's (More than 5 years)

    Pros

    Fast paced income, life -time friends, networking with guests.

    Cons

    Sanitation and Food handling standards are generally only met for department visits. Employees overworked to cut labor for manager bonuses.

    Advice to Management

    A fully staffed store provides better service, higher return guest rate, higher volume and sales will justify labor exceedingly; you will still get your bonus. Also, provide more incentives as continual training to encourage yet hard-working staff.


  5. "Bartender"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Asdf in Trenton, MO
    Current Employee - Asdf in Trenton, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at T.G.I. Friday's (Less than a year)

    Pros

    Fun time to have while chilling

    Cons

    Unorganized managers make things hard to work with

    Advice to Management

    Take a breath, organize things.


  6. "FOH Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at T.G.I. Friday's full-time (More than 10 years)

    Pros

    ability to move up in the company is high.

    Cons

    they push a lot extras for a must sell.


  7. "bartender"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T.G.I. Friday's full-time

    Pros

    great money and flexible hours.

    Cons

    location isnt the best, hours can be long

  8. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at T.G.I. Friday's full-time

    Pros

    Fast pace and challenging. Great people to work with.

    Cons

    Hours are long and it can be stressful.

    Advice to Management

    Spend more time with your staff and get to know them.


  9. "management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Paducah, KY
    Current Employee - Anonymous Employee in Paducah, KY

    I have been working at T.G.I. Friday's part-time (Less than a year)

    Pros

    My managers are the best,very professional yet not over authoritative

    Cons

    There are none so far

    Advice to Management

    None


  10. "Long training, and no backup from management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Bartender in Annapolis, MD
    Former Employee - Server/Bartender in Annapolis, MD
    Neutral Outlook
    No opinion of CEO

    I worked at T.G.I. Friday's full-time (More than 10 years)

    Pros

    Usually staffed with good people, it was easy to work side by side for long hours in a demanding and dynamic environment. Flexible hours make for a great side job while going to school.

    Cons

    Standard corporate problems. Management has a series of worries about their job, a director of operations has the same fears for his, and so on, and this stress is directly transferred to the boots on the ground. Everyone is looking for an excuse to terminate someone, and managers frequently develop groups of favorites around them, which means you could be targeted by a rival manager for the smallest of infractions.

    Advice to Management

    Commit to consistency regularly. Develop a group of problem solving thinkers that can operate independently, and don’t crush your staff under the weight of your own career goals. Take it from a guy who has done everything from washing dishes to managing- it’s going to be a long road either way. But it will always be better for you and those around you to develop talent rather than remove & replace.


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