T.K. Maxx Reviews in United Kingdom | Glassdoor

T.K. Maxx UK Reviews

Updated March 9, 2017
304 reviews

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United Kingdom

3.2
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Michael MacMillan
92 Ratings

304 Employee Reviews

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Pros
  • Good pay fast paste good training development (in 34 reviews)

  • Great management, good pay rate, flexible hours (in 26 reviews)

Cons
  • Team leaders get a payrise in line with inflation while some associates had a payrise of 12% meaning a team leader earns only (in 20 reviews)

  • Work life balance hard to maintain (in 9 reviews)

More Pros and Cons

  1. Helpful (1)

    "Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in Reading, England (UK)
    Current Employee - Associate in Reading, England (UK)
    Recommends

    Pros

    •Lots of over time opportunities
    •Flexible hours
    •No age gap with pay, all associates paid the same
    •First eyes on stock
    •10% discount with some weekends 20% off
    •Great for school leavers and students

    Cons

    •Some (not all) managers have favouritism
    •Can be long hours and very busy
    •4 hour shifts have no break
    •Can be very boring on quiet days and very tiring on busy days
    •A lot to learn and remember. Expected to remember straight away

    Advice to Management

    Avoid favouritism, treat everyone equally at all times. If you are foreign, speak English in the workplace instead of your language to another colleague as can make us feel uncomfortable when we don't know if you're talking about us.


  2. "Love it or hate it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Manchester, England (UK)
    Current Employee - Manager in Manchester, England (UK)
    Recommends
    Positive Outlook

    I have been working at T.K. Maxx full-time (More than a year)

    Pros

    busy and time goes fast
    Management roles, spend a lot of time in office sitting down
    Relaxed dress code

    Cons

    Unrealistic expectations
     work many hours overtime for free each week
    Products are rubbish

    Advice to Management

    Don't loose sight of what's important, people


  3. "sales assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at T.K. Maxx part-time

    Pros

    Friendly staff, discount 10%, flexible hours.

    Cons

    Doing the same thing all time.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Lovely staff, great pay, awful management."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    All of the associates are lovely and friendly and very helpful when you are new. The team leaders in my store were lovely as well, and very good at their jobs. The pay (7.60 an hour) is excellent for retail. The charity fundraising events are a wonderful asset to the company.

    Cons

    The management is very very badly organised; the weekly rota would never be up until a Friday; making it impossible to plan your next week ahead. The managers 'look down' on the associates, and definitely make you feel a the bottom of the ladder. I was never handed my payslips, or given a name badge until months after I was supposed to have recieved them. Additionally, there is minimal job training. You are pretty much 'thrown into the deep end' and expected to knw everything and be able to cope with what you have been told to do with little help and experience from the management; they expect you to know everything without having taught you. Furthermore, I have only recently (after 4 months of being there) been told about the BSP and the folder which it is kept in that we are expected to read; it seems to me lke this is our only real form of official training.

    Advice to Management

    Become more organised in informing staff of events, new policies, etc. Additionally, do not except staff to know everything and be able to do everything without having had any real form of on the job training. Providing a training programme where you are properly taught how to work tills, how to carry out maintenance and IBI etc would be far more effective than simply being briefly told what to do and then having to 'get on' with it yourself.


  6. Helpful (3)

    "Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Kendal, England (UK)
    Former Employee - Sales Associate in Kendal, England (UK)

    I worked at T.K. Maxx (More than a year)

    Pros

    Pros of working is you can get more time off than many other places in retail when it comes to holidays.

    Cons

    There are many cons to working at tk maxx, I was a former employer in a store in Cumbria and I found that the management system was a joke. My manager and SOME colleagues had formed a click of which it was very hard and difficult to get into. They are willing to flog a willing horse and if you are a good employer they will work you into the ground and you will get no credit or appreciation for the hard work and efforts you are willing to put in. Where as the other members of staff weather they were just awful in general, or the ones that were close personal friends with my manager, would get the easier 7-4 shifts where as employers such as myself would be guaranteed to constantly be working 9-6:30 to close the store. Which I wouldn't of minded exept the rota is suppost to change so surely it would only be fair if everyone took it in turns as to who closes the store. But this is never a case, also other members of the store who were contracted to work Saturdays and Sunday's would often sometimes get Sunday's off. Where as I was contracted 8 hours but was working all day Friday, Saturday, Sunday and Monday whilst being at college, and the employees that didn't do much would get the occasional Sunday's off if not needed. They forget when you tell them you specifically can't work until a certain time, and rota you in anyway, and then make you feel bad when you have to re explain why you can't make it.

    Advice to Management

    My advice to the managers would be that they're should be managers who know what they are doing, and be fair and kind to all members of staff.


  7. "Sales associate"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    easy meet a lot of people

    Cons

    no break constant standing boring no teamwork


  8. "Sales associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at T.K. Maxx full-time

    Pros

    Meet different people everyday and different tasks everyday as well.

    Cons

    Long hours, no extra payment on over time and had to stay behind.

    Advice to Management

    Look after people. Positive attitude towards to your staff.


  9. "Part time"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Work as part of a great team

    Cons

    Lack of opportunity to progress


  10. "full time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Current Employee - Anonymous Employee in North Watford, England (UK)
    Current Employee - Anonymous Employee in North Watford, England (UK)
    Doesn't Recommend
    Disapproves of CEO

    I have been working at T.K. Maxx full-time (More than a year)

    Pros

    discount 10% / first eyes on new stock / swapping shifts

    Cons

    long hours, managers not recognising the hard workers / back bone of the store

    Advice to Management

    build up potential managers not favourites!


  11. "my review on tk max"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at T.K. Maxx part-time

    Pros

    reasonable prices,friendly work place and customer service when i worked their.

    Cons

    some of the staff where fakers with a smile and two faced behind customers backs.

    Advice to Management

    nothing



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