T.K. Maxx Reviews in United Kingdom | Glassdoor

T.K. Maxx UK Reviews

Updated October 14, 2017
247 reviews

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United Kingdom

3.1
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Michael MacMillan
87 Ratings

247 Employee Reviews

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Pros
  • Good pay fast paste good training development (in 43 reviews)

  • Great management, good pay rate, flexible hours (in 25 reviews)

Cons
  • Team leaders get a payrise in line with inflation while some associates had a payrise of 12% meaning a team leader earns only (in 20 reviews)

  • long hours, managers not recognising the hard workers / back bone of the store (in 18 reviews)

More Pros and Cons

  1. "Amazing experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in London, England (UK)
    Current Employee - Assistant Store Manager in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I love working here because of the diversity and good people around me. All the experience and leadership qualities I learnt from tk maxx.

    Cons

    Many challenges I faced during my service but those challenges made me better person and helped me to improve my skills.

    Advice to Management

    Look after your good people and lead them with leadership vision.


  2. "As retail goes, a good place to work"

    StarStarStarStarStar
    Current Employee - Sales Associate in Edinburgh, Scotland (UK)
    Current Employee - Sales Associate in Edinburgh, Scotland (UK)

    I have been working at T.K. Maxx (More than a year)

    Pros

    Great people to work with
    Managers do try and give you feedback and listen to your concerns

    Cons

    Asking to swap shifts/ only do your contracted hours often goes unnoticed

  3. "Not good team spirit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in London, England (UK)
    Former Employee - Sales Associate in London, England (UK)
    Doesn't Recommend

    I worked at T.K. Maxx full-time (More than a year)

    Pros

    Flexible hours
    Good pay
    can be transferred

    Cons

    Bad management organisation
    No team spirit
    favouritism


  4. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Brighton, England (UK)
    Former Employee - Sales Associate in Brighton, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at T.K. Maxx part-time (More than a year)

    Pros

    Flexible shifts available
    Friendly colleagues
    Possible progression

    Cons

    Strict management
    Rude customers
    Messy shop floor


  5. "Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in Milton Keynes, England (UK)
    Current Employee - Sales Assistant in Milton Keynes, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at T.K. Maxx part-time (More than a year)

    Pros

    - Team work
    - Contact with customers

    Cons

    I want to progress and develop myself and in my current job I don't see this opportunities.


  6. "If you want to feel alone then apply."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Tottenham, England (UK)
    Former Employee - Sales Associate in Tottenham, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at T.K. Maxx part-time (Less than a year)

    Pros

    Salary is ok
    Great lockers given
    Not much to say other than that
    Big store so always busy to do something

    Cons

    You feel alone , isolated and neglected
    No communication from management
    Worked for 2 months and left because I didn't even know who the management staff were
    I knew one person from the employees who was from the stock department
    Told me I'm applying for a permanent job , did training at a another store til the new store I was supposedly going to work at opened then was told it was a temporary job I applied for so I left
    Wouldn't recommend this job at all tbh

    Advice to Management

    To the management staff,
    You expect us to build a relationship with our customers, but you don't build a relationship with your employers. ?? Shocking.


  7. "Best place to work for a first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Huddersfield, England (UK)
    Former Employee - Sales Assistant in Huddersfield, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at T.K. Maxx part-time (Less than a year)

    Pros

    Easy going managment team, well explained training provided, flexible if your a student, pay increases after probation, always something to do

    Cons

    I was only working there for 8 hours per week is the only con but i was a student so that was perfect for me and they do offer overtime

  8. "Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at T.K. Maxx part-time (More than 3 years)

    Pros

    Great for xmas shopping

    Cons

    V small company benefits for employees
    Unpaid overtime
    Disengaged Management

    Advice to Management

    Listen to em ployees


  9. "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Harrogate, England (UK)
    Current Employee - Sales Associate in Harrogate, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at T.K. Maxx part-time (More than a year)

    Pros

    Very Good Pay
    Friendly staff
    Good Holidays

    Cons

    Poor Management
    Very Slow Progression


  10. Helpful (1)

    "Tedious yet very rewarding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Edinburgh, Scotland (UK)
    Current Employee - Sales Associate in Edinburgh, Scotland (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at T.K. Maxx part-time (More than 3 years)

    Pros

    While I have always maintained a pessimistic view of the retail industry from past awful experiences, TK Maxx is by no means the worst.

    - Pay is very good for retail which is currently £8.15 per hour after a probationary period.

    - Vast majority of managers are very friendly, approachable and understanding.

    - In-hour progression is widespread. If you're motivated enough, you can jump into a team leader position within a year and progress all the way to store manager. Many store managers started off as associates 10-15 years ago.

    - Lots of overtime during busy periods meaning lots of extra money.

    Cons

    - Can be very tedious during quiet periods, resulting in angsty managers trying to get you to 'look busy' when there's nothing to do.

    - Short-hour contracts mean little pay during the first quarter of the calendar year.

    - Certain managers tend to play the 'god' role too often, resulting in demotivated and angry staff at times.

    - Lots of overtime means good pay but can also affect your social life which can often lead to exhausting shifts the following day.

    - Security measures lacking quite often.

    Advice to Management

    By and large, keep doing what you're doing. Although I despise the retail industry as a whole, the fact that a lot of managers start out as associates and make it right to the top can be very motivating for new and existing staff members.


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