T-Mobile Reviews in Las Vegas, NV | Glassdoor

T-Mobile Las Vegas Reviews

Updated June 21, 2017
30 reviews

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Las Vegas, NV

3.6
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30 Employee Reviews

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  1. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Las Vegas, NV
    Former Employee - Anonymous Employee in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at T-Mobile full-time

    Pros

    Bonuses, tv's, cell phones, gadgets.

    Cons

    Retail, consumer interface, long hours. High turnover.

    Advice to Management

    Work hard.


  2. "Retail Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Las Vegas, NV
    Former Employee - Sales Representative in Las Vegas, NV
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at T-Mobile part-time (More than 5 years)

    Pros

    Will pay for daycare, college and books, and benefits for part time employees

    Cons

    Commission structure changes too often, management only promotes friends and family. employees are treated like Dixie Cups. No Set schedule and days off are random

    Advice to Management

    invest more time on each rep. People leave managers, not companies

  3. "Made good money, just don't like the people."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Las Vegas, NV
    Former Employee - Retail Sales Associate in Las Vegas, NV
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at T-Mobile full-time (Less than a year)

    Pros

    Comfortable uniform, easy to learn software, learn new skills daily, laid back work environment, good money, busy most of the day.

    Cons

    Rude customers daily, never know if you're commission is correct, coworkers don't want to work or help customers, managers don't do their jobs just sit in the back most of the day.


  4. "SOA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SOA in Las Vegas, NV
    Former Employee - SOA in Las Vegas, NV
    Recommends
    Approves of CEO

    I worked at T-Mobile (More than a year)

    Pros

    Great People to work with. The company embraces diversity and inclusion on a leadership level. Also great pay if you work hard.

    Cons

    Not a huge opportunity for full time work.

    Advice to Management

    Always lead by example.


  5. "Loved working for T-Mobile. Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Las Vegas, NV
    Former Employee - Retail Sales Associate in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at T-Mobile full-time (More than a year)

    Pros

    Great mid level sales. High pay for part time work. Fun environment at the right store. Benefits for part time work. Discount on service.

    Cons

    High paced at times. Too hard to keep up with all the devices releasing. Have to deal with troubleshooting devices and data transfer. Management sometimes can suck.

    Advice to Management

    Put yourself in your Associates shoes.


  6. "Retail Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Las Vegas, NV
    Former Employee - Anonymous Employee in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at T-Mobile full-time (More than 3 years)

    Pros

    Strong earning potential and growth

    Cons

    Politics sometimes get in the way of promotion

    Advice to Management

    Work hard to keep strong talent


  7. Helpful (2)

    "Can't Wait To Quit...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - T-Mobile Retail Sales Associate in Las Vegas, NV
    Current Employee - T-Mobile Retail Sales Associate in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at T-Mobile part-time (More than 5 years)

    Pros

    Opens late, Closes early & comission each month is decent. Flexible with school. Discounted bill, Thats it really. Part time.

    Cons

    This company does not care about tenure to their employees. They only care about right now and what the associate can do for that month. Not the history of the employee. Not a consistent job. You have to be perfect all the time. They will let you go if you can't change the way you sell. Management is terrible they Micromanage for no reason. They get upset quickly if things dont go their way. They hound you if you don't sell the way they want. Their raises is chum change. They make you clean their store when they have the money to hire cleaners instead of making the associates do it. The managers are wishy washy and condescending. The quotas are nearly impossible to hit. Its a challenging job mentally. You will leave with a headache at the end of every shift. They play favortism alot with employees. We are the face of the company. We should get paid more. They dont have seats for the employees or customers because transactions take anywhere from 5 minutes to 2-3 hours sometimes. We need chairs for customers and employees. Customers are demanding and theres no room for growth. They cater to bilingualism alot than people who dont know a second language. Most of the clientele is Spanish-speaking customers who wont talk to anyone other than a bilingual spanish speaking associates. DM's (big bosses) come to the stores for no reason just to visit.

    Advice to Management

    Be nice to your tenured employees. Stop micromanaging and breathing down our necks, hire cleaners for your stores. And hire different ethnicities if you want diversity. If we dont hit quota its not the end of the world. We aren't perfect, we are human beings who need jobs. Don't threaten us if we dont hit one quota.

    T-Mobile Response

    Feb 1, 2017 – T-Mobile Careers Team

    It’s tough when we receive reviews like this, but we’re glad you took the time to tell us how you feel. We also hope you’ve expressed your thoughts directly with your leadership team. It’s important... More

  8. "Retail Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Las Vegas, NV
    Current Employee - Retail Sales Associate in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile part-time (More than 5 years)

    Pros

    The work environment is really great. The opportunity of growth is definitely there and correlates to a team effort. As and employee you can take advantage of great benefits that range from Medical, Dental, Vision and my favorite Employee discount on your service. Innovative leadership and super fun work place. Compensation is great and correlates with your effort in sales. Flexible schedule for a good life work balance.

    Cons

    Customer can at times be frustrated and take their frustration on you. It is important to a clean slate with every interaction. The pressure for goals can be at times overwhelming.


  9. "It's a nice and good place to work , very efficient and so much things to learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - T-Mobile Retail Sales Associate in Las Vegas, NV
    Former Employee - T-Mobile Retail Sales Associate in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at T-Mobile part-time (More than a year)

    Pros

    Very connected team , always helping each other , always learning new things and very good way to learn All the updates on phones

    Cons

    None , every thing about the place is amazing , no cons that I can think of . I had a very good experience

    Advice to Management

    Everything is good keep at it


  10. "SOA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Current Employee - SOA in Las Vegas, NV
    Current Employee - SOA in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile part-time (More than a year)

    Pros

    Flexible hours, great benefits, and discount on phone service is always helpful.

    Cons

    No room for growth unless you sale on floor.

    Advice to Management

    Should be able to cross trained SOA and a rep.


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