T-Mobile Reviews | Glassdoor

T-Mobile Reviews

Updated Feb 25, 2020

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4.0
82%
Recommend to a Friend
94%
Approve of CEO
  1. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Analyst in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile full-time for more than 3 years

    Pros

    There are many friendly people who want to create an impact

    Cons

    The career growth path seems uncertain

    T-Mobile2020-02-26
  2. "Good place to work, but understaffing leads to stress/long hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Instructional Design in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile full-time for more than 8 years

    Pros

    Annual bonus, yearly stock grants, stock purchase options

    Cons

    Long hours due to understaffing

    T-Mobile2020-02-25
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  4. "Okay job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in Hartford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile full-time for more than a year

    Pros

    Amazing hours really work at your own pace very flexible

    Cons

    No development can’t move up from this position

    Continue reading
    T-Mobile2020-02-24
  5. "Great Company"

    StarStarStarStarStar
    Current Employee - Retail Sales Associate in Chandler, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile part-time for more than 3 years

    Pros

    Great people and atmosphere

    Cons

    No area for creativity And feels robotic

    Continue reading
    T-Mobile2020-02-24
  6. "High Turnover"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Account Executive in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile full-time for more than 5 years

    Pros

    Great company culture, pay, benefits, and training.

    Cons

    Getting a good manager/leader is important. Some managers try to simply check 'leadership boxes' without actually caring.

    T-Mobile2020-02-24
  7. "Poor management within teams."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Associate in Colorado Springs, CO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at T-Mobile full-time for more than a year

    Pros

    Benefits Employee service discount Location Cafe Parking Close to major stores

    Cons

    Tex managers Pay model Bonus structure Transparency Trust in management

    Continue reading
    T-Mobile2020-02-22
  8. "Great Sales Floor Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Mobile Expert in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at T-Mobile part-time for more than a year

    Pros

    Fair pay with plenty of benefits/ commission

    Cons

    A lot of your commission is based off foot traffic

    T-Mobile2020-02-20
  9. "Good Place to work, Slow place to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at T-Mobile full-time for more than 3 years

    Pros

    People are nice Work is flexible It is a human place

    Cons

    Leadership is lacking Accountability is low Hard to feel like talent has a place to thrive

    Continue reading
    T-Mobile2020-02-20
  10. "Great pay and benefits, stressful job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Expert in Richmond, VA
    Recommends
    Positive Outlook

    I worked at T-Mobile full-time for more than a year

    Pros

    The benefits are awesome, the pay is good and if you’re bonusing the pay can be great. The workplace environment is casual and open-minded, very liberal with all different kinds of people. There are opportunities for advancement if you perform well.

    Cons

    We handled almost all types of account issues, including very complex ones, so there is a lot of information to try to maintain. It’s hard to keep up with everything, and when coworkers are making mistakes, it makes your job harder too. Profit and loss model makes you responsible for the success of everyone on your team, which can be very frustrating and disheartening when your pay is held back by factors beyond your control. Customers are crazy so the job is stressful. Work environments can be toxic; a lot of workers in the Richmond office seem to have a dramatic middle school mentality.

    T-Mobile2020-02-19
  11. "Too much power to franchisee companies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - TMobile Sales Representative in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at T-Mobile part-time for less than a year

    Pros

    Great entry level position into gaining sales experience, great product to sell!

    Cons

    I worked for a franchised t-mobile known as HIT Mobile and they crushed our commission structure. It killed incentive for performance and was a large factor in my decision to leave the company.

    Continue reading
    T-Mobile2020-02-18

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