T-Mobile Reviews | Glassdoor

T-Mobile Reviews

Updated January 15, 2018
1,054 reviews

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1,054 Employee Reviews

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  1. "good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile full-time (Less than a year)

    Pros

    good pay, work life balance.

    Cons

    none, there's nothing that i dislike about my employer


  2. "Instructional Design Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Instructional Design Analyst in Bellevue, WA
    Current Employee - Instructional Design Analyst in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile full-time (Less than a year)

    Pros

    Laid back culture, good people (especially in HR), easy to grow

    Cons

    Some business strategies are a little aged (marketing specifically)

  3. "Fun Environment !"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Pikesville, MD
    Current Employee - Retail Sales Associate in Pikesville, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile full-time (More than a year)

    Pros

    I am working in company for year and half and the way we establishing is amazing, Lots of benefits, we work as a team work, not many stress for hitting our goals. I just love being there and make sales.

    Cons

    Hitting goals is a stress some time. If management is not cooporating, and don' t help you to grow then you don't enjoy working there.


  4. Helpful (1)

    "Tmobile the family"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - TEX Tech in Augusta, GA
    Current Employee - TEX Tech in Augusta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile full-time (More than 3 years)

    Pros

    Company stock every 6 months nice monthly bonuses we have 7 paid holidays and just confirmed Christmas and New Year's we are closed. Friendly work environment. Most importantly Tmobile isn't just a company it's a family

    Cons

    There are no downsides

    Advice to Management

    Keep up the awesome work

    T-Mobile Response

    Dec 11, 2017 – T-Mobile Careers Team

    We love hearing reviews like yours and are glad you are a part of the T-Mobile family.
    --Your T-Mobile Careers Team


  5. "Great company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Phoenix, AZ
    Current Employee - Retail Sales Associate in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile part-time (More than a year)

    Pros

    Great discount off phone service, awesome environment to work in, the company offers really good health benefits, and gives us grants(for stocks).

    Cons

    There are not too many cons about working at T-Mobile, but they all revolve around one thing, and that is there are sometimes rude customers.

    Advice to Management

    Great management!


  6. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Springfield, MA
    Current Employee - Store Manager in Springfield, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile full-time (More than 5 years)

    Pros

    Money is good and benefits are great

    Cons

    Work life balance is rough with retial


  7. "Social Media"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Social Media in Atlanta, GA
    Current Employee - Social Media in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile full-time (More than a year)

    Pros

    Creative atmosphere, over-time, PTO, flexibility

    Cons

    Time sensitive, Work holidays, hourly

  8. "Mobile Expert"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mobile Expert in McKinney, TX
    Current Employee - Mobile Expert in McKinney, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile full-time (More than 3 years)

    Pros

    Compensation and benefits are very competitive

    Cons

    Some managers need more training


  9. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Springfield, MO
    Former Employee - Customer Service Representative in Springfield, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at T-Mobile full-time (More than a year)

    Pros

    Great culture, great pay, great benefits. A lot of opportunities for advancement and bonuses. Manage my is generally pretty good. Helps you pay for schooling.

    Cons

    Being a call center rep isn’t a great fit for everyone. Sometimes to get ahead you have to cut corners which I wasn’t super comfortable with. It wasn’t usually stuff that would have a huge customer impact but breaking rules to make your metrics look better.


  10. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Team Lead in Norwalk, OH
    Current Employee - Store Team Lead in Norwalk, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile full-time (More than a year)

    Pros

    Family oriented, Great base pay, aggressive commission structure.

    Cons

    the area is very new to t-mobile, so it's hard to explain to people that we are as great as we are.


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