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T-Mobile Employee Reviews about "upper management"
68% Recommend to a Friend
65% Approve of CEO
Recommend to a Friend
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Mike Sievert
3,007 Ratings
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "Mobile benefits are great and I could imagine someone working at HQ is very happy with life because of them." (in 2718 reviews)
- "Good pay working part time when at the right store with the right traffic and are good at sales." (in 1589 reviews)
- "So many great people that work here Positive results in the past few years have created good momentum" (in 615 reviews)
- "This is a company with a great culture and a set of policies that are very positive for employees." (in 608 reviews)
Cons
- "Poor Management Unprofessional You might get unlucky and get a manager that doesn't know what he is doing and the employees suffer" (in 739 reviews)
- "Good and bad manager it's the luck of the Irish when it comes to having a good manager." (in 415 reviews)
- "long hours for the job; a multitude of supervisors that you are required to give information to ensuring that job is complete to their satisfaction" (in 278 reviews)
- "Executive Management and Senior Leadership is lacking direction and does not back you up or provide any constructive coaching." (in 276 reviews)
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Found 456 of over 20K reviews
Updated Sep 25, 2023
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Reviews about "upper management"
Return to all Reviews- 1.0Jul 17, 2018Senior Project ManagerFormer Employee, more than 3 yearsIrvine, CA
Pros
There are a few people who care about the company and culture.
Cons
Upper management hire from outside instead of promoting within. They promote only if you are a suck up or part of the click. Favoritism. Bullying. Harassment in the workplace. Unethical behavior. Colluding with vendors for kick backs. Lazy tenure employees. Upper management doesn't care about improving processes or operational efficiencies if it wasn't their idea. If you are not liked by the reporting manager they will bad mouth you to upper management and run you out. They put employees on Performance Improvement Programs to create fear in the employee and have more control over the employee. If you go to HR for help, they do not follow up. They do not care. They are there for the company not the employees. Calling the ethics hotline is also pointless. nothing gets resolved. Defamation of character when the employee leaves the company.
3 - 3.0Aug 3, 2014AnonymousCurrent Employee, more than 10 yearsOklahoma City, OK
Pros
Benefits, co workers, Holiday pay. Phone plan discount. Growth to a certain level.
Cons
Upper management makes snap judgements not based on facts and doesn't compare numbers equally. Expected to upsell against own company advertising. If you fail, it's your fault.
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