T-Rex Cafe Reviews | Glassdoor

T-Rex Cafe Reviews

Updated January 12, 2017
11 reviews

Filter

Filter

Full-time Part-time

2.8
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
CEO
0 Ratings

11 Employee Reviews

Sort: Popular Rating Date

  1. "Host review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess in Orlando, FL
    Former Employee - Hostess in Orlando, FL

    I worked at T-Rex Cafe full-time (More than a year)

    Pros

    best job I ever had, such good morale at the place! The majority of management is great, same goes for the coworkers. There were a few people that weren't fun to work with but that's the case with any job. I really enjoyed my time at TREX, if I hadn't moved out of state I would still be there

    Cons

    a few rude coworkers, and some really rude guests.

    Advice to Management

    Don't be afraid to fire the workers who don't do their job. especially in the host department


  2. "Very hectic and poor pay compensation."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hostess in Orlando, FL
    Current Employee - Hostess in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at T-Rex Cafe full-time (More than a year)

    Pros

    T-Rex is a beautiful restaurant with a gorgeous under sea themed bar, encases 5 different themed dining areas, and also holds a Build-a-Dino workshop in our Dino Store.

    Cons

    Poor team work, disorganized, rude co-workers, stressful/terrible managers, horrible pay for the amount of work you do, and work attire is uncomfortable.

    Advice to Management

    Promote people who actually do a good job.


  3. "There's always ups and downs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server Trainer/Bartender in Orlando, FL
    Former Employee - Server Trainer/Bartender in Orlando, FL
    Recommends
    Positive Outlook

    I worked at T-Rex Cafe (More than a year)

    Pros

    Cash tips at the end of your shift, understanding management, flexibility to give up shifts, disney benefits

    Cons

    exhausting, tourists tip horribly sometimes, disney dining plans are time consuming, many things to pay attention to at one, if something goes wrong the management freaks out on you if they are under pressure

    Advice to Management

    Be patient


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Orlando, FL
    Former Employee - Server in Orlando, FL
    Doesn't Recommend
    Negative Outlook

    Pros

    The income was worth it at first. Then with the addition of the Disney dining plan AND the high pressure to sell club memberships it was no longer worth it.

    Cons

    High pressure job. Every server fears they will lose their job on any given day. High traffic restaurant. Guests from the street are free to walk and tour the restaurant. It can take ages just to walk from your tables to the kitchen. Mystery shoppers every month. After the addition of the Disney dining plan, income drastically decreased.

    Advice to Management

    Need more employee encouragement. Pre-shift meetings are usually gripe fests


  6. "retail"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Orlando, FL
    Former Employee - Anonymous Employee in Orlando, FL
    Doesn't Recommend

    I worked at T-Rex Cafe full-time

    Pros

    NONE. Just making guests happy was the only highlight of my day.

    Cons

    This place is by far the WORST company I have ever worked for. First of all, management here is completely unprofessional and they have twisted ways of doing things. They will pick favorites and if you are not a "favorite" then you will get thrown under the bus. They are all about sales and are completely irrational and put sales before guests everyday. DO NOT work here!

    Advice to Management

    You really need to learn how to treat your employees.


  7. "Great people, great incentives, great pay."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Orlando, FL
    Former Employee - Retail Sales Associate in Orlando, FL
    Recommends
    Positive Outlook

    I worked at T-Rex Cafe part-time (Less than a year)

    Pros

    Pay was great, and if we beat last years sales we were given 25 to 75 cents for every hour worked that month depending on by how much we beat it.

    There were little challenges to increase work performance, it was fun and made you want to work harder.

    There were a lot of different positions so it didn't get too monotonous.

    The people were great and very friendly.

    Lots of hours available.

    Cons

    Management plays favorites both in work and for promotions.

    High turnover rate.


  8. "Poor Training Process"

    Star Star Star Star Star
    Current Employee - Hostess in Lake Buena Vista, FL
    Current Employee - Hostess in Lake Buena Vista, FL
    Doesn't Recommend

    I have been working at T-Rex Cafe full-time (Less than a year)

    Pros

    hours are good and meeting new ppl

    Cons

    trainers sucks, lack of information

    Advice to Management

    Hiring process should be handled differently. Training should take place during the week day, Not on busy days Atleast the first couple days of training


  9. "Worst job I have ever had!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bartender in Orlando, FL
    Former Employee - Bartender in Orlando, FL
    Doesn't Recommend
    Negative Outlook

    I worked at T-Rex Cafe part-time (More than 3 years)

    Pros

    If you like being talked down to and told how terrible you are everyday, then this is the place for you.

    Cons

    The clientele are rude and the managers don't care about you. The company is more worried about the money they are bringing in than any of their employees.

    Advice to Management

    Have a more positive attitude and show that you care about your employees.


  10. "Horrible Experience For All"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales in Lake Buena Vista, FL
    Current Employee - Retail Sales in Lake Buena Vista, FL
    Doesn't Recommend
    Negative Outlook

    I have been working at T-Rex Cafe full-time (More than a year)

    Pros

    There are no Pros to working for this company

    Cons

    Everything from pay, to hours, to management

    Advice to Management

    Quit training your managers to not give a crap about their employees


  11. Helpful (1)

    "The money is good, management is good if they like you, but the company overall is not a good one."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Orlando, FL
    Current Employee - Server in Orlando, FL

    Pros

    Good money, Employees are great. We get some Disney benefits, but not all. The job can be flexible with mothers that need to work mornings only.

    Cons

    Late hours, guests treating you like dirt, inconsistent income depending on season month. These are all general serving complaints. Retention at the restaurant is low. You have a group of loyal people and then a whole lot more that cant wait to get out.


Showing 11 of 11 reviews
Reset Filters