T. Rowe Price Reviews | Glassdoor

T. Rowe Price Reviews

Updated March 14, 2017
61 reviews

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William J. Stromberg
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61 Employee Reviews

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Pros
Cons
  • Also the overtime is terrible for anyway who wants a work life balance (in 20 reviews)

  • You're a glorified call center representative and even though it is an inbound (in 25 reviews)

More Pros and Cons

  1. Helpful (2)

    "Good People, Bad Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Services Client Manager in Colorado Springs, CO
    Former Employee - Personal Services Client Manager in Colorado Springs, CO
    Doesn't Recommend

    I worked at T. Rowe Price full-time (More than a year)

    Pros

    Salary is just good enough to make you stay, benefits are pretty great as well. This ends up being more of a trap in the end, however, when you begin to realize that you don't want to work there anymore.

    Cons

    The company does a great job of hiring good managers, then handcuff those managers by making them breathe down your neck every second of every day. There are a few roles within the company that allow autonomy, but not many. Additionally, the company forces the managers to support the client over the associate, which is a bad business practice. It is a relatively frequent occurrence that you will get into an escalated situation with a client based on company policy, and you inform them there is nothing you can do. Then, they ask to speak to your manager, and the manager immediately acquiesces, making you look like a stooge, and creating the habit within the client that they can only trust management, and can get whatever they want from them.

    Advice to Management

    Focus on hiring people that you trust, and allow them to be autonomous. Back them up once they are on the call floor. An associate is not a number. Your associates are the reason your company runs. You pride yourself on good customer service, which requires good customer servants. If you don't treat your employees well, they won't care to be held to your standards.


  2. Helpful (1)

    "PSC Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Owings Mills, MD
    Former Employee - Anonymous Employee in Owings Mills, MD
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Stability, yearly bonus, advancement (if they like you personally)

    Cons

    Cliquish, low pay, poor management


  3. Helpful (1)

    "Discrimination or lack of diversity?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Services Representative in Tampa, FL
    Current Employee - Financial Services Representative in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at T. Rowe Price full-time (More than a year)

    Pros

    - Great leave and 401k
    - Intramural sports
    - Access to Cafe with great food and cheap prices
    - Day shift or 12-9 shift option

    Cons

    -lack of diversity
    -decrimination
    -unexpected overtime
    -busy months can lead to being over worked
    -doesn't pay as high as other employers in the industry
    -high employee turnover

    Advice to Management

    -improve compensation
    -better leadership
    -more diversity in the organizational chart
    -Cross cultural communication training


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  5. Helpful (6)

    "Slow-Moving Blue-Bloods Welcomed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Manager
    Former Employee - Senior Project Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Spacious, well kept buildings. Generally nice people, at least in day-to-day dealings. Focused on the client. Money is no object (upkeep, software, headcount, perks, etc.) Subsidized cafeteria on campus. Shuttle between buildings. Nice security folks.

    Cons

    Remember when dial-up AOL was *the* internet service provider--then they moved too slowly to adapt to cable and fiber? That's T. Rowe Price.. Stuck with an outmoded mindset that treasures tradition over agility, tenure over ingenuity, established ways over innovation. Hinterland suburban campus over vibrant downtown. Everything at TRP is SLOW, SLOW, SLOW. Forward-thinking renegades are kept in tiny silos; the tools and methods they use are not widely adopted. The rest of the corporate behemoth lumbers along, using office methods proven at the turn of the century, (when e-mail appeared to be a salvation). Telecommuting? Out. Social/collaboration software? Ignored. Continuous Improvement? What's that--why change? If you'd like to travel back in time to a kinder-gentler era, say 1994, T. Rowe Price will be about your speed. Fast forward to 2025--TD Ameritrade, Ally, Mint, and a host of digital-paced, asymmetrical investment competitors will have swallowed market share. TRP will be left with the aging fleet of Baby Boomer retirees, who are sucking funds out to move to Florida. Like AOL--"TRP, you've got mail!"

    Advice to Management

    Only a wholesale change in mindset at TRP will save the firm. Slow, plodding, and predictable was a fabulous corporate model in the 1900-2005 timeframe. World markets, and TRP's competition no longer move at paper, or e-mail speed. Events like BREXIT, or the discovery of the Leviathan gas field off Cyprus insert demands for firms to pivot, not just quickly, but immediately--to be able to collaborate in real-time across geographies instantly--not "quick, schedule a conference call" --too slow. Too 1994. While TRP is scheduling their call, the competition is trimming their sails, advising their clients, and reaping returns. The TRP call ends, folks have "action items" and "due dates" which sounds impressive until you note that other firms have already engaged their new strategy, cleared compliance hurdles, conferred with their investors, and reloaded for their next challenge. In the TRP Exchange directory, that tenure figure next to folks' name used to indicate 10, 20, maybe even 30 years of "goodness". Today, the best ideas are not suited to the SLOW corporate mindset of T. Rowe Price.


  6. "troweprice review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at T. Rowe Price (Less than a year)

    Pros

    clean
    very professional
    nice employees

    Cons

    very little training
    lack of communication

    Advice to Management

    communicate more to employees and temps


  7. "Glass ceiling with limited room for growth."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Marketing Services in Owings Mills, MD
    Former Contractor - Marketing Services in Owings Mills, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at T. Rowe Price as a contractor (More than a year)

    Pros

    • Accessibility from MTA Metro and to/from campus buildings in Owings Mills location.
    • Clear communication with project management.
    • Affordable and healthy campus food options.
    • Opportunity to work with a myriad of high-profile internal and external brands.
    • Overtime opportunities available.
    • Good FTE benefits.

    Cons

    • Limited room for professional development.
    • Conversion to FTE from contract contingent on business need/budget. Could possibly be employed for years before conversion.
    • Long, arduous legal process for contractors regarding portfolio clearance.
    • High turnover, leadership is ok with this.
    • False sense of company kindness. Acting with candor not appreciated.
    • Employees do not feel empowered to voice concerns about their happiness within their respective business units.
    • Slow communication cycle
    • Lacks adequate performance review. Reviews based on metrics and less about employee feedback from internal clients or coworkers.

    Advice to Management

    Work closely with the people that serve you to better create an atmosphere that employees want to come back to; that feels inclusive and collaborative.


  8. Helpful (1)

    "Its a job."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Service Associate
    Current Employee - Retail Service Associate
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at T. Rowe Price full-time (More than a year)

    Pros

    Its a good job for someone straight out of college. It will help you pad your resume and develop your skills in an office setting.

    Cons

    It is a call center. Some associates are treated more equal than others. You are told there is no script and to develop your flow on a call, then told to follow a "non-script."

    Advice to Management

    I understand standardized policies for calls and actions, but please do not micromanage your associates and tell them they have freedom to do well, then turn around and force them into a specific mold.


  9. Helpful (1)

    "Participant Services Center Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at T. Rowe Price full-time

    Pros

    -Learn a lot about investing.
    -TRP pays for your FINRA licensing.

    Cons

    -You are in a call center.
    -Very traditional/conservative company-->you are expected to excel at your role for at least 1 year before even considering moving to another department.
    -Metrics system is flawed.
    -Managers on the floor vary in leadership styles-->some are good at helping you network in the company, others are just concerned with you meeting the company metrics.


  10. "Always lagging"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Colorado Springs, CO
    Current Employee - Anonymous Employee in Colorado Springs, CO
    Doesn't Recommend
    Negative Outlook

    I have been working at T. Rowe Price full-time (More than 3 years)

    Pros

    It's a good place for someone new to the finance industry to attain securities licenses.
    It's a good place for someone seeking a "job" over the short to intermediate term; not a long term career.
    Would recommend to a friend only in these cases.

    Cons

    Very few opportunities for career advancement outside of the Baltimore MD home office.
    Extremely politicized work environment, with entrenched mid and senior management.
    Company is constantly lagging behind industry with regards to client-facing technology and internal work systems.
    Company has built a reputation of underpaying employees by just enough so that: 1. Employees question the companies sense of value placed on retaining talented people. 2. Employees constantly struggle with the prospect of looking to other employers for career advancement and equitable pay.
    Company has taken an adolescent approach to metrics for employee performance. This approach has completely changed the value proposition for our clients. Representative and client interactions are now focused completely around an arbitrary metric, and no longer around the client need. The company as a whole lacks vision and a mission (and mission statement), from the top down.

    Advice to Management

    Invest more time, effort, and money in retaining talent and building individual contributors (


  11. Helpful (3)

    "Disappointing Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at T. Rowe Price full-time (More than 10 years)

    Pros

    Good entry-level company to work at right out of college
    Provides tuition reimbursement
    Above average vacation accrual

    Cons

    Move managers into areas where they don't have any expertise.
    Not as "T. Rowe Nice" as you think.
    Management doesn't really care about their employees.
    This company promotes themselves as being flexible with work/life balance but when it comes down to it, when you ask to telecommute or flex your schedule, management makes a big deal out of it.

    Advice to Management

    Don't let good employees who have good performance ratings and who you put through graduate school be let go just because the group they work in restructures. If you really want to be a world class employer like you say you are, help that employee find a position within the company (or at least offer that opportunity). Throwing people out on the street with no notice is not "T. Rowe Nice."
    Some of your managers have been there way too long and are too set in their ways that don't align with how you want to be perceived as a world class employer.



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