TD Ameritrade Reviews in Fort Worth, TX | Glassdoor

TD Ameritrade Fort Worth Reviews

Updated July 21, 2017
126 reviews

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Fort Worth, TX

126 Employee Reviews

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Pros
Cons
  • Work/life balance is bad, overtimes and weekend work are normal things (in 14 reviews)

  • Promotional opportunities are limited to other departments in the call center until you have put in a certain amount of time (in 26 reviews)

More Pros and Cons

  1. "Account Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Account Service Representative in Fort Worth, TX
    Former Contractor - Account Service Representative in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TD Ameritrade as a contractor

    Pros

    Great Training in Multi table positions, Cash Management, Asset Transfers and New Account set up.

    Cons

    They would switch you from one position to another every two weeks. would take a day or so to
    switch gears.

    Advice to Management

    More organized training.


  2. Helpful (1)

    "Great place to start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fort Worth, TX
    Current Employee - Anonymous Employee in Fort Worth, TX

    I have been working at TD Ameritrade full-time (More than a year)

    Pros

    management does their best to try and make everyday enjoyable by having events, getting lunch, having contests

    Cons

    there tends to be some favoritism and some employees are not punished the same as others for the same actions

  3. "Financial Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Repreaentative in Fort Worth, TX
    Current Employee - Financial Repreaentative in Fort Worth, TX
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at TD Ameritrade full-time (Less than a year)

    Pros

    Paid training and they pay for your licensing exams. Good benefits

    Cons

    Taking phone calls all day can be tough. Have to AHERE to a strict schedule


  4. "Financial Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Representative in Fort Worth, TX
    Current Employee - Financial Representative in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TD Ameritrade (More than a year)

    Pros

    Great community that encourages clients

    Cons

    flexibility isn't always available for employees

    Advice to Management

    keep doing what you do

    TD Ameritrade Response

    Apr 29, 2016 – Representative,TAS

    We believe in being better for our clients and take an active stance on providing great customer service thru attitude, platforms and products. We thank you and all of our associates for making it... More


  5. Helpful (5)

    "Think Twice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fort Worth, TX
    Former Employee - Anonymous Employee in Fort Worth, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at TD Ameritrade full-time

    Pros

    They dont bounce your paycheck.

    Cons

    They change things every quarter. No constiency. No identity.

    Advice to Management

    Make a decision and stick to it.


  6. Helpful (5)

    "A good first step..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Trading Solutions Specialist in Fort Worth, TX
    Current Employee - Trading Solutions Specialist in Fort Worth, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at TD Ameritrade full-time (More than a year)

    Pros

    TD Ameritrade provides a great stepping stone into a career because they allow you training time and an environment that really fosters knowledge growth - at first. Again, this is a stepping stone organization, not a place you make your career with.

    Cons

    The salary is really, really bad. They trap you there by saying they have a good culture and by restricting handing out your bonuses for well after they are due. They pay very poorly for a base salary, and make you rely on a heavily taxed bonus that comes in 2 months after you earned it. Poor organizational structure that makes it very difficult to advance. If you don't like phones you're going to have a bad time.

    Advice to Management

    Create a path for advancement that isn't team management or Investment Consultant. Learn you cant' create a culture by brainwashing people and that people deserve a legitimate wage.


  7. Helpful (13)

    "Was once a great place, NOT anymore"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Fort Worth, TX
    Former Employee - Manager in Fort Worth, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TD Ameritrade full-time (More than 10 years)

    Pros

    There are still great people at TD, the culture is very lax, potential to make decent money if you are in a sale role, the institutional business is booming

    Cons

    There are certain leaders who are killing the retail business leading to low morale and lower pay for associates and managers, senior leaders want to focus on the long term investor but do not have a clear direction on how to make that happen and more concerned around efficiencies and LEAN than relationships and developing the products, senior leaders who do not live the core values

    Advice to Management

    President of Retail should start to investigate the mass exodus from certain business units, value top performers and hold all levels of management to living the core values

  8. Helpful (2)

    "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fort Worth, TX
    Current Employee - Anonymous Employee in Fort Worth, TX
    Recommends
    Positive Outlook

    I have been working at TD Ameritrade full-time (More than 3 years)

    Pros

    Coworkers are the best part and makes work fun. 50% match up to 6%. Can self manage own 401k funds so unlimited flexibility. Starts at 10hours/mo for PTO (including sick days) and very easy to get time off. Great health benefits. Lots of opportunity to move up but typically must stay in a role for a year before you can move.

    Cons

    LEAN is being pushed more and more and that is causing more micro management. Most managers are cool but when you get above your immediate manager it is just people pressuring them to micro manage.


  9. Helpful (4)

    "Good Company....still just a call center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fort Worth, TX
    Former Employee - Anonymous Employee in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TD Ameritrade full-time (Less than a year)

    Pros

    Cafeteria was awesome with good food, the co. Works hard to make it a fun environment

    Cons

    I hated the call center environment. I didn't think I would dislike it so much, but if you can survive in a sales roles and be stuck to your phone then it's a great place.


  10. "Brokerage Ops"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fort Worth, TX
    Former Employee - Anonymous Employee in Fort Worth, TX
    Positive Outlook
    No opinion of CEO

    I worked at TD Ameritrade full-time

    Pros

    Laid back atmosphere, great benefits and incentives for employees.

    Cons

    Not much of a work/life balance. Also, difficult to get promoted unless you're "in" with the right people.


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