TD Ameritrade Reviews | Glassdoor

TD Ameritrade Reviews

Updated April 14, 2017
721 reviews

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Full-time Part-time

3.6
Star Star Star Star Star
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TD Ameritrade CEO & President Tim Hockey
Tim Hockey
42 Ratings

721 Employee Reviews

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Pros
  • great culture and work life balance (in 51 reviews)

  • If you are newly licensed and YOUNG, TD Ameritrade is a good place to start your career (in 17 reviews)

Cons
More Pros and Cons

  1. Featured Review

    "worth it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Los Angeles, CA
    Current Employee - Branch Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TD Ameritrade full-time

    Pros

    Great place to work and the company is constantly evolving to gain the market edge.

    Cons

    No cons if you are career minded and work hard.

    Advice to Management

    continue the LTI journey...

    TD Ameritrade Response

    Jun 22, 2016 – Specialist, Social Business

    Thank you for such a wonderful review! We are so happy you like it at TD Ameritrade. It's definitely a journey that never ends and we are always looking for ways to improve


  2. "Extremely supportive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Investment Advisor in Palo Alto, CA
    Former Employee - Senior Investment Advisor in Palo Alto, CA
    Recommends

    I worked at TD Ameritrade full-time (Less than a year)

    Pros

    Benefits are good, the employees I've worked around have been made up of individuals that ha e become lifelong and close friends, this organization hires quality people

    Cons

    Training is difficult and seems insufficient in ways that keep employees from success, work can drag at times as an investment consultant.

    Advice to Management

    Management has been great at the branch and team level in my experience.

    TD Ameritrade Response

    Apr 11, 2017

    Thank you for your feedback. I agree, we do have amazing benefits. TD Ameritrade offers competitive health insurance benefits that provide quality hospital, physician and pharmacy coverage for our ... More


  3. Helpful (6)

    "Epitome of Micromanagement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Representative in Omaha, NE
    Current Employee - Registered Representative in Omaha, NE
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at TD Ameritrade full-time (Less than a year)

    Pros

    Decent foot in the door into the financial services industry. Management teams hold a pretty open door policy as well.

    Cons

    You cannot go one day without micromanagement taking over your role. There are coaching sessions frequently, which seem to focus primarily on things you could or should improve on, therefore morale is quite low on a day to day basis. The job is extremely understated in job postings and does not meet expectations for many.

    Advice to Management

    While I understand the sensitive nature of financial services, micromanagement seems to be negatively spoken about by many of your associates at different levels.


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  5. Helpful (1)

    "Loved my job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Transfers Representative in Fort Worth, TX
    Former Employee - Transfers Representative in Fort Worth, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at TD Ameritrade full-time (More than 8 years)

    Pros

    Great benefits, monthly incentives, good 401k match, good health care plans. The people I worked with were awesome and communicated well.

    Cons

    Communication in some departments was lacking between Management and employees. Communications between departments also needed help.

    Advice to Management

    Always work on better ways to communicate as a whole. Also respect and listen to your employees, they may have some really great ideas.


  6. Helpful (1)

    "Financial Rep/Trainee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Representative in Fort Worth, TX
    Current Employee - Financial Representative in Fort Worth, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at TD Ameritrade full-time

    Pros

    Good insurance coverage (medical, dental, vision); cost to employee isn't exactly cheap, but very good coverage. Company encourages lateral and promotional movements within the company. Very nice managers and co-workers.

    Cons

    Disappointing training program; need more shadowing, listening to actual calls, even if pre-recorded, better explanation and practice of systems. While in the role, very difficult to get help/answers - and hard to learn best practices. There's no one-on-one help while in the role; all via chat. Feels like a sink or swim approach to training/learning. Could be much better if they utilized better learning formats. They brag about being client centric; but poor training to new associates ultimately hurts the client experience. Pay is comparatively low; other companies and even departments within TDA pay more to licensed associates than this department.

    Advice to Management

    Utilize feedback from new hires to improve training.


  7. Helpful (1)

    "Good Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Ann Arbor, MI
    Former Employee - Anonymous Employee in Ann Arbor, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TD Ameritrade full-time (More than a year)

    Pros

    Had a good manager and worked on a good team. There are opportunities for advancement if you perform well. I had very few complaints. Great health benefits and other little perks such as office lunches, etc. Bonuses are very consistent. I had to leave for personal reasons and would have preferred to stay.

    Cons

    not many. a little bureaucratic and highly-regulated. lots of red tape to go through for SEC when coming onboard.


  8. "Visual Design Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Visual Design Manager in Draper, UT
    Current Employee - Visual Design Manager in Draper, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TD Ameritrade full-time (More than 5 years)

    Pros

    Good culture, strong company, cares about associates and clients

    Cons

    Large and slow moving at times


  9. "Great culture, fun environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Rep in Chicago, IL
    Current Employee - Rep in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at TD Ameritrade full-time (More than a year)

    Pros

    Amazing Culture. Fun and Midwesty. When executed properly Lean makes Associates feel vested, engaged, and part of the solution. Great place to spend 8 hours a day.

    Cons

    Flat organization. Too much revenue derived from trading and that revenue is being slashed due to commission wars. Lean when not executed properly can feel like micro managing.

    Advice to Management

    Let's use our spunk to be cutting edge rather than stay status quo.

    TD Ameritrade Response

    Mar 23, 2017

    Thank you! We’re very proud of the culture at TD Ameritrade, and we all work hard to ensure that values resonate in the relationships we build and the work we do. As a growing company, we are ... More


  10. "Very good company to work for. Excellent culture."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in Omaha, NE
    Current Employee - Senior Analyst in Omaha, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TD Ameritrade full-time (More than 5 years)

    Pros

    Many opportunities to train in new technology. Great access to executive management who are receptive to suggestions from lower level employees.

    Cons

    Some regional bias in strategy decisions. The company relies to heavily on outside consulting engagements with a track record of worse ROI than internal resources.

    Advice to Management

    Firm is a bit top heavy. Could benefit from a flatter org chart.

    TD Ameritrade Response

    Mar 23, 2017

    Thank you for the feedback! We’re very proud of the culture at TD Ameritrade, and we all work hard to ensure that values resonate in the relationships we build and the work we do. We ... More


  11. "Project Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Jersey City, NJ
    Current Employee - Project Manager in Jersey City, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at TD Ameritrade full-time (More than 5 years)

    Pros

    The culture is a great company is fairly family oriented, benefits are comparable with the big financial houses and they pay for performance on a quarterly basis. So you can really gauge your performance.

    Cons

    The company has a bit too many passive aggressive people that hold back progress by not stating the truth on issues or processes until things are on verge of breaking.

    Advice to Management

    Get rid of all these people that really do share in company culture or strive for a higher level of performance.

    TD Ameritrade Response

    Mar 17, 2017

    Thank you for the very thoughtful feedback. TD Ameritrade consistently strives to provide a competitive compensation structure, and often goes above and beyond business averages with offerings such ... More


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