TD Ameritrade Reviews | Glassdoor

TD Ameritrade Reviews

Updated May 19, 2018
957 reviews

Filter

Filter

Full-timePart-time

3.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
TD Ameritrade CEO & President Tim Hockey
Tim Hockey
157 Ratings

957 Employee Reviews

Sort: PopularRatingDate

Pros
  • work life balance and flexibility (in 77 reviews)

  • Good benefits, became more competitive in compensation in the last few years with move from service to service/sales business model (in 51 reviews)

Cons
  • essentially an inbound call center, (in 33 reviews)

  • Work/life balance is bad, overtimes and weekend work are normal things (in 15 reviews)

More Pros and Cons

  1. Featured Review

    "Great company that invests in it’s employees professional and personal growth."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Trading Specialist in Omaha, NE
    Current Employee - Retail Trading Specialist in Omaha, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TD Ameritrade full-time (More than 5 years)

    Pros

    They place a great emphasis on what you can do and not as much on where you went to school. Paid study time to go through your initial licensing as well as additional paid time for studying outside of work if a promotion requires any additional licensing. Matching 401k, generous paid time off, profit sharing and from what I hear decent health insurance (I get insurance through my partner). They are inclusive and have a good set of values that are demonstrated through how they treat their employees.

    Cons

    We offer great benefits however I’d love to see us work towards more progressive benefits such as a better paternity leave benefit. As well we should offer a better transition back to work after maternity leave including part time return for women to help encourage increasing women in our industry.

    Advice to Management

    We stand by our value proposition that we offer a higher quality of our products and services over the cheapest rates. Make sure that we are properly investing in our technology so that we are able to deliver to clients a platform and trading experience that is never interrupted or delayed and that is flawless and exceeds their yet to be known expectations.

    TD Ameritrade Response

    Apr 6, 2018

    Thank you for sharing your feedback!
    We are glad to hear that you support the company’s philosophy on diversity and inclusion, and that you share our passion in regards to the value that it... More


  2. "Investor Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TD Ameritrade full-time

    Pros

    good support structure, lots of internal growth

    Cons

    computer systems leave a lot to be desired

  3. Helpful (1)

    "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Services Representative in Saint Louis, MO
    Current Employee - Financial Services Representative in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TD Ameritrade full-time (Less than a year)

    Pros

    Diversity inclusion Benefits Relaxed culture Promote within Company Growth Associate engagement lots of pros because they like problem solving and taking care of things

    Cons

    Public company
    Clients can be awful
    High pressure
    Nothing major to say here, other than small annoyances of a typical customer service job

    Advice to Management

    Keep changing and adapting with the changes in generations to come. Listen to the little people. Reward the best.


  4. "analyst"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TD Ameritrade full-time (More than a year)

    Pros

    great leadership and transparent communication

    Cons

    encounter growth pain during continuous company acquisitions and mergers


  5. "Loan Ops Rep III"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TD Ameritrade full-time

    Pros

    Work life balance was great

    Cons

    Our office was closed after bank purchased


  6. "Trader Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TD Ameritrade full-time (Less than a year)

    Pros

    Rewarding position, room for growth, wonderful environment

    Cons

    Growth does not reward evenly with pay. Tenure pays more than gaining skills and knowledge.

    Advice to Management

    Better define the pay structure for growth within the company and departments.


  7. Helpful (5)

    "Financial Services Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at TD Ameritrade full-time

    Pros

    get a lot of industry experience

    Cons

    company is a joke. people get promoted based off how well your supervisor likes you and not based off qualifications. systems crash constantly which leads to reps getting yelled at on the phone. bad experience for everyone.

    Advice to Management

    put more money into other systems besides think or swim.

  8. Helpful (10)

    "Senior Financial Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Financial Consultant
    Current Employee - Senior Financial Consultant
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at TD Ameritrade full-time (More than 3 years)

    Pros

    Great HR generous vacation pay you on time

    Cons

    If you want to be a financial advisor do not work here. Many ways for the company to not pay you. Constant changes to compensation plan. You are not able to work in the clients best interest. You cannot quote rates on CD’s, you are not trusted. Every call is recorded and can be used as a reason to not pay you. Heavy handed management with no vision. Very punitive management philosophy. They have in house mangedvaccounts that lag the market but they pay you 6 TIMES MORE than your other options. Deep conflict in compensation. It is a telemarketing job based in transactional business. There is a ton of turnover in this position very few people stay more than 3 years. If you want to be a real financial advisor go elsewhere. TD Ameritrade is not a fit if you want a relationship based long term career.

    Advice to Management

    Quit saying one thing and doing another. Get real with who you want to be.

    TD Ameritrade Response

    May 14, 2018

    Thank you for your feedback. At TD Ameritrade, we are very proud of our client driven culture. We offer products and services to meet all of our clients needs; those who choose to be self-directed... More


  9. "Could be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at TD Ameritrade full-time (Less than a year)

    Pros

    Pay is great, room for growth, good benefits, good place to start financial career. Most of the employees are friendly.

    Cons

    It’s a call center. You have to deal with unpleasant clients but you also get great ones as well. Management is decent, training was just okay and rushed through conversion but was managed. The licensing process was ridiculous. Outdated learning programs and facilitators that were absolutely no help whatsoever.

    Advice to Management

    Reconsider who you assign to licensing classes and re-think the program used.


  10. "A mix of Good vs. Bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TD Ameritrade full-time (More than 3 years)

    Pros

    Good company with a great CEO who is forward-thinking, energetic and motivating. Good work-life balance, especially for those in IT positions. Consistent quarterly bonuses.

    Cons

    Overcrowded office space in Jersey City. Too many layers of management in many departments. This limits the number of opportunities for advancement unless you want to change your role or department. Promotions can be difficult unless you're in the "club". If you live in NYC, its a far commute and if you live in NJ, its costly to drive because of parking.

    Advice to Management

    Be more like Tim Hockey! Instill his management style and motivation at all levels.


Showing 957 of 1,026 reviews
Reset Filters