TD Ameritrade Reviews
Updated May 18, 2022
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Found 2,341 of over 2,585 reviews
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Top Review Highlights by Sentiment
- "How in the world is this going to work when the managers have carte Blanche over clients?" (in 64 reviews)
Ratings by Demographics
This rating reflects the overall rating of TD Ameritrade and is not affected by filters.
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- Current Employee, more than 5 years★★★★★
Pros
Great place, plenty of overtime, great benefits, good managers.
Cons
Teams can feel understaffed at times
- Former Employee, more than 5 years★★★★★
Pros
The culture: Transparency and empowerment, diversity and inclusion, good benefits and compensation. The leadership really did care about their people.
Cons
The TDA board did not have the same vision as the company leaders and sold it to Schwab. It felt like a betrayal. Schwab isn't terrible, but pales in comparison. Case in point, ask what the culture is at Schwab and you get "Through Clients' eyes" - which is a great slogan and approach to business - especially at a brokerage, however, it's not really a company culture, although I do understand that it influences the culture.
Continue reading - Current Employee, more than 1 year★★★★★
Pros
Was there 2 years. It really is a great company to work for. The Chicago office did feel like a family, everyone was always willing to help the best they could (pre-pandemic). Remotely it was just as good. They offer bonuses and incentives sometimes when it comes to working overtime. They pay for your licensing and offer you resources to learn so much but you have to use them otherwise you may not learn as much as you can and they set time for you to do so, which is rare for companies to do. Learn to place trades, learn options, learn the thinkorswim platform. It is possible to move up but it will take time. Prestigious name, it feels good to say you work at TD. Great managers. Great work life balance, you have set hours and you're not forced to work more than the 40hrs you need to. *hours may not be the best when starting out, but you'll get chances to better hours.
Cons
The only reason why I left is because it is call after call after call. It gets tiring especially after years of customer service. Also sometimes you feel like the middle man because you have to reach out to other teams to get an answer and clients get frustrated. Especially when opening accounts, they should just answer those calls. TD seemed more fun and flexible before the merge with Schwab so that's a con. A lot of turnover as well. Pay is higher at other places (but it's great if you don't have experience in finance, they give you a chance).
- Former Employee, less than 1 year★★★★★
Feedback for Virtual Workgroups of Newly Hired Employees Training Virtually as Well
RecommendCEO ApprovalBusiness OutlookPros
Virtual work is a plus if properly given tools to do one's job. The Modules of Training were engaging, if the system was up and the employee was able to participate in them.
Cons
With a virtual class size of over 100 (The first ever to be this size) to begin with and no dedicated tech person assigned to the group.... Advocating for oneself to get the tools needed to do the training could be construed as being needy, or worse. When the systems are down, a class of 100 moves on with the expectation of no overtime, yet somehow making the modules get completed, without missing any of the other training. (Feedback for the company would be to correct system issues by day one or two, and have a dedicated tech person for that role. Catch employees up on any systems training modules missed with OT the very first or second day.) Go back to having small class sizes, just like with a University classroom, a class size of 20- works better than a class of 100.
Continue reading - Former Employee, more than 3 years★★★★★
Pros
TD Ameritrade really encouraged employee growth in the company and offered opportunities to move up if you put in the effort. Allowed flexibility with work from home. Didn’t feel micromanaged. Allowed me to be productive on my own and had trust from my manager to do what I needed to do. Felt like I really made a difference in many of our clients lives. You get to build lasting relationships with regular high net worth clients. They are much more competitive with salary now than 4-5 years ago.
Cons
I wasn’t a huge fan of the change to hourly, but some employees seemed to like it. Not a ton of cons, never really had any issues in 4 years working there, was hard to leave.
Continue reading - Current Employee, more than 1 year★★★★★
Pros
You can absolutely get what you put in here. If you want to push yourself and you want to do more, ask. You can. That's not to say you'll be overloaded either, you have so much support, everyone is there to support you.
Cons
Sometimes there are bad apples, and they do have them. I've had colleagues not be helpful, but reach out to another and get the help i need. I've had not so great managers, but I've had amazing managers too.
Continue reading - Former Employee, more than 1 year★★★★★
Pros
If you're looking for a long term career in the financial service industry, TD is great company to start off. Whether you stay with TD or change companies you will get a lot of hands on experience in a full service brokerage firm.
Cons
I wish the compensation matched the amount of work you actually do.
- Current Employee★★★★★
Pros
Great management Upward mobility Good benefits Nice people Good long term place to work
Cons
Education comp could be better
- Current Employee, more than 1 year★★★★★
Pros
The headline says it all. If you’re proactive, work hard, go above and beyond, and build your brand, you will go VERY far within the company. Very, very merit based within career progression. You don’t take your work home with you. After your shift, you won’t have anyone from work contacting you until the next day. Raises and bonuses are not scarce. Tons of PTO/Sick time and market holidays leads to an abundance of time off.
Cons
It is a call center, so the usual annoyances of metrics, very specific scheduling, potential for back to back calls all day. Time off not allowed during certain times (tax season, end of year, etc).
Continue reading - Current Employee, more than 8 years★★★★★
Pros
Team atmosphere and good chance for personal development.
Cons
Multiple mergers over the past few years
Continue reading
TD Ameritrade Reviews FAQs
TD Ameritrade has an overall rating of 4.2 out of 5, based on over 2,585 reviews left anonymously by employees. 79% of employees would recommend working at TD Ameritrade to a friend and 64% have a positive outlook for the business. This rating has been stable over the past 12 months.
79% of TD Ameritrade employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated TD Ameritrade 4.1 out of 5 for work life balance, 4.3 for culture and values and 4.0 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at TD Ameritrade to be culture, career development, benefits and the cons to be senior leadership, management.